Hays Travel - Arbroath Reviews 

1,204
TrustScore 5 out of 5

5.0

203 High St, DD11 1DY Arbroath, GB


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Rated 5 out of 5 stars

Angela, as always, was friendly, helpful and knowledgeable. She was able to suggest hotels suitable for us and when Vista priced one and we wanted to change it after looking at reviews, it was no pr... See more

Company replied

Rated 5 out of 5 stars

First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... See more

Company replied

Rated 5 out of 5 stars

Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... See more

Company replied

Rated 5 out of 5 stars

Booking the cruise was easy. Rory listened to what we wanted, gave advice on cabin types. No pressure from him at all and we went ahead with the booking. He gave further advice re holiday insurance sp... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 203 High St, DD11 1DY, Arbroath, United Kingdom

  • 01241654027

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,204)

119,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Angela was her usual happy and…

Angela was her usual happy and knowledgeable self.

6 March 2026
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Reply from Hays Travel - Arbroath

Mr Tom Mckay,

We appreciate you sharing your kind words; we're so happy to hear about the great experience you had with our team!

arbroath, Hays Travel

Rated 5 out of 5 stars

I was looking for a holiday for myself…

I was looking for a holiday for myself and my 4 boys! Vicky found us the perfect holiday, the process was quick, smooth and amazing customer service

26 February 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Great service from a good team

As always a great experience in Arbroath branch, we tend to go to Angela who is very helpful. We went one day to look at options but returned next day when we decided where we wanted to go. Angela is so patient she also makes it fun as we always have a banter something that is quite often missing now adays. We will definitely be back to book another holiday.

3 March 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Arbroath experience

We found 'Rory' at your Arbroath travel agency to be very helpful, knowledgeable and friendly.
My wife requires travel assistance and walk in showers etc in hotels and Rory could not have been more helpful with our requirements to the extent of booking our flight seats with Jet2. on his own initiative.

1 March 2026
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Reply from Hays Travel - Arbroath

Thank you for your kind feedback

Rated 5 out of 5 stars

Tracey was extremely helpful as we…

Tracey was extremely helpful as we weren’t sure what we wanted but she put us at ease right away! We selected a cruise and are ready to go!

3 March 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Fabulous

Stuart was fabulous. He found a great deal for us and gave us advice about booking show tickets and travelling around the city when we visit London.
Thank you

1 March 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Tracey was very professional and could…

Tracey was very professional and could offer helpful guidance when considering our options when booking our 4 night trip to Rome. Was very easy to talk to and made us feel relaxed.

25 February 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Fantastic service …

Great service in sourcing booking friendly knowledgeable and helpful listened to requested and met Holliday requirements quickly

22 February 2026
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Reply from Hays Travel - Arbroath

Thank you for your kind feedback.

Rated 5 out of 5 stars

Always helpful

Always helpful , sorted out everything we wanted sorted. Stuart and everyone else is always cheerful . Always book through hays Arbroath for any holiday we book.

20 February 2026
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Reply from Hays Travel - Arbroath

Glad you goy another holiday booked up.

Rated 5 out of 5 stars

Very knowledgeable and helpful staff…

Very knowledgeable and helpful staff who took the time to get confirmation from the operators on the suitability of our short list of hotels for wheelchair access.

10 February 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

Vicky, great customer service

I always prefer to deal with Vicky, she is approachable, honest and will go out of her way to help.

12 February 2026
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Reply from Hays Travel - Arbroath

Thanks for your kind feedback :)

Rated 5 out of 5 stars

The informative staff ,and knowledge of…

The informative staff ,and knowledge of places countries i want to go,thefacebook page gives me a chance to see which deals and affordability.

17 November 2025
Unprompted review
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Reply from Hays Travel - Arbroath

MRS HELEN FRANCES BENNETT,

We appreciate your positive feedback! We're happy to hear that our knowledgeable staff and Facebook page are helpful in planning your trips.

Hays Travel

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