Havens of WestcliffReviews 

Beautiful glass tumblers arrived perfectly. We are very pleased with your lovely glasses. Thank you. Mrs L A Cherry

As previously, Havens has delivered us with a perfect service, rapid, efficient, and beautifully packed.
Thomas Medallion tableware has been our standby for many decades. Now we are in process of replacing some items. Havens will remain our retailer of choice.

Kayleigh was fantastic. The product we needed was not in stock anywhere we could find. She kept us posted on progress with the manufacturer doing another run and when it would be available. Great service.

Excellent quality! My son happily uses all the plates and utensils I got him.

fast delivery, quality product, fair price

I took advantage of their very good sale offers to replenish my glassware and also received a good quality free set of 4 stoneware mugs. Easy ordering and very swift delivery. What’s not to like! 👍🏻😊

Easy ordering beautifully packaged and delivered promptly

Excellent service and delivery on time.

Still waiting (more than a week later) for a response about replacing a broken plate that was delivered as part of my order despite sending images and an explanatory email.

Shocking response to a complaint about an item that arrived with a damaged box and peeling labels on the glasses, making it unsuitable as a gift. Despite this, the company refused to cover the return postage for a refund, which is very disappointing.

Perfect items, great packaging and the chocolate was a welcome surprise!

The online buying process was very easy and the packages were received in a reasonable amount of time and no breakages

Arrived on time, nothing broken so that was good as box looked squashed and slightly damaged. Items as expected and ias they were on offer, good price.

Good product at a competitive cost. Well packed and arrived safely.

Great service

I have made complaint thru email that haven not delivered the order as oer invoice. Teacup short 4 out of 6 nos.

Excellent service. Articles arrived perfectly packed and in perfect condition and on time was promised. Many thanks!!

I ordered a Bunnykins set from Havens for my new Grandson for Christmas on 28th November, from what I believed was in stock, as I noted that some other items stated "out of stock". I then received an email on 9th December informing me that the stock they were expecting in before Christmas would not arrive until week commencing 5th January, and would be sent out for delivery the same working day.
However, i next heard from Havens on 30th January that it was out for delivery that day, and I received my package on 2nd February.
I had looked at other supplies of the paticular set I wanted, and their sites clearly stated "out of stock". Had I known Havens were also out of stock, I would not have ordered.
The 2 stars given are for the very secure packaging in which it arrived.

Professional and prompt . Havens acknowledged my purchase and promptly confirmed delivery details . Delivery updates were prompt .
Delighted with the service and would recommend dealings with Havens .