Hartman Outdoor Products UK Reviews 1,639

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and stylish design of the products, often highlighting their comfort and durability. Many people appreciate the efficient delivery service, noting that items arrived on time and were well-packaged. The staff is frequently commended for being helpful, pleasant, and providing outstanding service from start to finish. However, some customers also noted issues with product quality, such as misalignment of parts, flaking spray, or cushions becoming flat quickly. A few people experienced problems with plastic bolt caps not staying on, and some were dissatisfied with the durability of certain items, like rattan cracking or pergola canopies degrading after a short period.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the durability, comfort, and stylish... See more

Quality

Consumers generally express satisfaction with the product quality, often describing items as sturdy,... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight fast and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the helpfulness and... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service from... See more

Based on these reviews

Rated 5 out of 5 stars

Felt the Eton 4 seat dining set was good value for money and comfortable. Purchased from a local garden centre who delivered, unpacked, assembled and took the packaging away. Delivery guys showed tabl... See more

Rated 5 out of 5 stars

I ordered furniture through garden4lass who were so helpful. Some products were not in stock but communication was fast and clear. I waited less than 2 weeks and all were delivered at the same t... See more

Rated 5 out of 5 stars

Eton casual lounge garden set - fabulous! Looks good, very very comfortable, very stylish. Assembly was straight forward and instructions easy to follow didn’t take long although used a socket set ra... See more

Rated 5 out of 5 stars

Bought the Berkley dining table and 4 chairs from Peter in Mid Ulster Garden Centre. Peter was so helpful and easy to deal with. Our purchase came via courier and was exactly as expected. A beautif... See more


Company details

  1. Furniture Manufacturer
  2. Garden Furniture Shop

Written by the company

Enjoy the summer with Hartman! Beautiful weather outside invites us to live life to its fullest, to get out in the great outdoors and enjoy a party or two. Everyone can recall special outdoor moments. Our gardens are a place for social gatherings with family, loved ones or friends, with snacks, drinks and a nice chat. That is why at Hartman we believe our furniture brings atmosphere into your garden; creating pleasure and guaranteeing the ultimate garden experience. Established over 50 years ago, Hartman is experienced in producing beautiful garden furniture for exceptional garden spaces. Globally headquartered in Enschede, The Netherlands with sales offices here in the UK as well as Belgium, Germany, Czech Republic, Hartman is committed to produce products that provide comfort, design and quality. Comfort - Enjoying your outdoor space should not come at the expense of comfort. Here at Hartman we ensure comfort is at the forefront of all new product development. Whether it's a dining set for your al fresco moments or casual dining for catching up with friends with a glass of wine, you can be sure to feel comfortable all day long with your Hartman Furniture. Design - Innovation is a crucial element to Hartman furniture, developing original garden furniture with stunning design features. From gas fire pits for the chillier evenings, to multi-function dining sets for your parties. Hartman leads with exciting design features for your outdoor spaces. Quality - With over 50 years' experience, Hartman knows better than anyone how to make beautiful garden furniture that is durable and at the highest quality. Developing unique pieces that are durable and weather resistant, from the framework to the fabric, your Hartman furniture will remain stunning for years to come.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 12% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Lovely rust proof furniture

Lovely rust proof furniture. This is my second set. I have had the first for several years and it still looks good as new. Only lost a star because the dealer didn't delivery it for 6 weeks and it came on a pallet dropped off half way up my long drive. So I had to unpack it in the rain and carry it bit by bit to my patio.

18 April 2026
Rated 5 out of 5 stars

Ordered the Sonas 8 seater dining set

Ordered the Sonas 8 seater dining set, excellent delivery and well packed.
On assembly found a chair part that did not match the other 7, contacted Hartman direct, spoke to Kully and the replacement was with me within a week, 5 star service.

4 April 2026
Rated 3 out of 5 stars

Question the requirement for a photo of invoice.

The requirement to give a photo of the bill caused me some work. I am an OAP!
Better to just give details of purchase:
1. Where purchased
2. Date of purchase
3. Cost of items
4. invoice No.
That should be enough information and is easily available on the purchase receipt.

6 April 2026
Rated 5 out of 5 stars

Perfect for our garden

It was a perfect fit for a space in our garden. It can be left out through the summer and even the cushions are waterproof in light rain. And the table was easy to put together. Now all we want is sunshine!

17 April 2026
Rated 5 out of 5 stars

Amalfi garden furniture

I ordered furniture through garden4lass who were so helpful.
Some products were not in stock but communication was fast and clear. I waited less than 2 weeks and all were delivered at the same time.
The products were so well packaged with clear make up instructions.
All the products are very heavy and feel 100 times more expensive than I paid for them. They are all beautifully coated with a scattering of bronze on them.
The cushions are far sturdier than i expected and the huge umbrella and 15kg stand were easy to put together.
Looking forward to many long summer days and fire pit evenings using the furniture.
I would highly recommend buying from Hartman

16 April 2026
Rated 5 out of 5 stars

After un- packing our furniture we…

After un- packing our furniture we stood back and realised the quality of the product we had purchased, its only when you see it in your own home you appreciate what you have purchased, we can't wait for summer to enjoy long days relaxing in the sun

15 April 2026
Rated 5 out of 5 stars

Excellent product and service.


I found the garden furniture fairly easy to assemble. The product is of excellent quality and comfortable. We had a slight issue with the weatherproof cover and contacted customer service, who treated our concern with understanding and professionalism, quickly attending to our concern and rectifying our problem.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Felt the Eton 4 seat dining set was…

Felt the Eton 4 seat dining set was good value for money and comfortable. Purchased from a local garden centre who delivered, unpacked, assembled and took the packaging away. Delivery guys showed table/chairs height adjustable, went through additional bits provided if smaller parasol pole ever used, gave advice on upkeep and what to do on windy days!

15 April 2026
Rated 5 out of 5 stars

Hartman Garden Furniture

Great quality,beautiful furniture. Expertly packed.
Clear instructions. We are very happy with our new acquisitions - Capri 4 seater table set and Capri Bistro set.

12 April 2026
Rated 5 out of 5 stars

Berkley Garden Dining Set

Bought the Berkley dining table and 4 chairs from Peter in Mid Ulster Garden Centre. Peter was so helpful and easy to deal with. Our purchase came via courier and was exactly as expected. A beautiful, good quality set. A great service from start to finish. Would have no hesitation in recommending this company.

3 April 2026
Rated 5 out of 5 stars

Hartman Asher 2 seat sofa set

Did a fair amount of research and went to view other products by Hartman. I am delighted with my set. It was to be fair an end of line so sale price but would have paid full price. Quality is fantastic. I chose the dark grey with folio wood effect detail. It’s very comfy. Seats firm but will keep shape. Purchased Hartman cover set and also excellent quality. Really sturdy yet comfortable with angled back. Looks really expensive.

12 April 2026

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