Hartleys Homeware & Furniture Reviews 

12,506
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust construction, and how well they matched descriptions. Many found the items sturdy and perfectly suited for their intended use, often exceeding expectations for durability and design. Reviewers frequently highlight the excellent service, prompt communication, and fast, reliable delivery. The ordering process is consistently described as straightforward, with many appreciating the quick dispatch and timely arrival of their purchases, contributing to a very positive overall experience. However, some customers also noted receiving items that were damaged upon arrival or had missing components.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting its good quality, value, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting speedy and timely... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the good quality of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, quick, and... See more

Order

Consumers find the ordering process to be positive, with many describing it as extremely easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt delivery, easy to put together and looks stylish, exactly the size I needed to store my shoes in a small corner. Managed to fit 11 pairs of my shoes in the 3 drawers (women’s size 6) 8 x summer... See more

Rated 5 out of 5 stars

Lp Storage unit came on time, matched identically with a unit i purchased 3 years ago this product is of a soiled construction not like similar products that may seem a bit cheaper but not as robust... See more

Rated 5 out of 5 stars

The size of the unit suited our requirements to a tee. The price of the unit was very favourable. The free delivery between 3 to 5 working days from receipt of order. The unit was actually delivered o... See more

Rated 5 out of 5 stars

Item arrived quickly, good quality product that was easy to put together although the instructions were somewhat sketchy according to hubby, but it was just what I wanted. So very happy



Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Furniture Accessories Supplier
  5. Furniture Manufacturer
  6. Office Furniture Store

Written by the company

Hartleys offers a diverse range of homeware and furniture to help create your perfect home of office. Our range includes flat-pack cube storage units, kids bedroom furniture, folding tables, table legs, freestanding plant stands and room dividers. Our customer service team is available 7 days a week and we aim to respond to all enquiries within 24 hours. Contact us now via https://www.hartleysdirect.com/contact/


Contact info

  • Website Contact Form: https://www.hartleysdirect.com/contact/, Edison Way, Great Yarmouth, NR31 0NG, United Kingdom

  • www.hartleysdirect.com

4.8

Excellent

TrustScore 5 out of 5

13K reviews

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Asks customers to review

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4.8

All reviews

(12,506)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality screen

The screen arrived securely packaged and I was pleased there was no assembly required. Good quality and just what I was looking for.

15 January 2026
Rated 5 out of 5 stars

Very easy to order from the website

Very easy to order from the website, excellent product and super fast delivery.

13 January 2026
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Hello Jacob,

Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and your experience on our website too.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Fantastic experience with Hartleys…

Fantastic experience with Hartleys Direct! Delivery was very quick, the items were exactly as described, and the assembly instructions were clear and easy to follow. Everything went together perfectly and I’m absolutely delighted with my purchase. Highly recommend!

9 January 2026
Rated 5 out of 5 stars

Top of the Range

Absolutely fantastic service. Original order was lost in post and your customer service people sorted it out for me by sending out a replacement unit. Special mention to Chelsea.

8 January 2026
Rated 3 out of 5 stars

Be mindful of “approx” 200 records.

Unfortunately I can only give them a 3 out of 5 for their large units. The description says it holds “approx” 200 records but that would only be if they are 45’s or maybe LP’s out of their sleeves. Having put mine together it holds, at the absolute best, 150 LP’s and then they are very tightly packed and not easy to take out. Disappointing as I would have returned but can’t now it’s assembled so have had to purchase another unit that was not anticipated.That said they do represent good value for money.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect products

Perfect products. Have bought numerous and each set perfect

8 December 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Hello Matt,

Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent orders.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Item was a very good price

Item was a very good price, arrived extremely quickly, was easy to assemble and a good quality item. Very happy.

7 December 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Hello Susan,

Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and our speedy delivery service.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Quick dispatch and delivery

Quick dispatch and delivery. Item as described and well packaged. Easy to follow instructions, if ordering flat packed items. Overall pleasant experience with the service and Item.

7 December 2025
Hartleys Homeware & Furniture logo

Reply from Hartleys Homeware & Furniture

Hello Harry,

Thank you for your positive feedback, I'm really pleased to hear you are happy with your recent order and with our speedy delivery service.

We appreciate the time to leave us a 5* review for your recent purchase.

If you have any other questions regarding your order please let us know and we'll be glad to assist you.

Enjoy the rest of your day!

Kind regards,
Rosie

Rated 5 out of 5 stars

Excellent service

Have used this company a couple of times now to buy table legs for our restaurant tables. Excellent communication, service and quality of product.

5 December 2025

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