Harrison Telescopes Reviews 

59
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Fantastic company, fast response on emails (same day in almost all cases!) patient people, happy to listen to requests, dispatch time was amazing and they chose an appropriate shipping service and i... See more

Company replied

Rated 5 out of 5 stars

Stephen barlow s.e london. The seestar s30pro Check out details about s30pro had to,wait as was out of stock ,arrived after February did not get time work with telescope ,set up for partial eclip... See more

Rated 5 out of 5 stars

I had been trying to source some solar filter film ahead of the upcoming eclipse. I'd had two orders cancelled on the day of delivery by Amazon, which left me little time to find source some. I we... See more

Company replied

Rated 5 out of 5 stars

Superb knowledgeable guidance & assistance that I would heve been lost without. From the scope to lenses & camera connection, also about tracking which I may gradually do once I've accustomed mysel... See more

Company details

  1. Telescope Store

Written by the company

Retailer of astronomical telescopes, binoculars & accessories stocking the leading brands. See our buying guides or contact us for expert advice. Harrison Telescopes Ltd is an online mail order family business and UK registered company. We are a retailer specialising in astronomical Telescopes, Binoculars and related Accessories. We are proud to be authorised UK dealers for all the fine brands we sell which assures customers of full UK warranty support. With many years experience in the industry combined with a lifelong interest in Astronomy we are confident that we provide the finest range of carefully selected goods from all of the top brands. We simply do not sell any goods that we are not completely happy to put our name to and advertise. Beyond this we are happy to offer lifetime technical support on our product range. We stock beginner telescopes, smart telescopes as well as advanced telescopes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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4.8

All reviews

(59)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

First time ordering from this company and I'm very happy, both with the eyepiece I ordered and the straightforward online ordering process. It was also extremely well packaged for delivery. In fact, the box it arrived in was so big I thought they'd included a set of complimemtary coffee mugs or something, haha. But yes, very happy all round with Harrison Telescopes

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from this Company

Excellent service from this Company, I wasn't sure what to buy for my camera to fit my telescope, they explained what I needed, and when ordered, the items came through quickly..
Wouldn't hesitate to recommend them and to buy from them again..

17 September 2022
Unprompted review
Rated 5 out of 5 stars

Only used this family run company a…

Only used this family run company a couple of times, and each time the goods have arrived the next day, my last order was late Friday afternoon but it arrived Saturday morning well packed as well I find there prices very competitive and will be using Harrison telescopes a lot more for my future orders, ten stars from me

9 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I've used Harrison Telescopes, a few times over the past few weeks for several items. I've found them to be very fast and reliable. In addition, their prices are frequently a bit lower than their competition. Highly recommended.

13 March 2021
Unprompted review
Rated 5 out of 5 stars

Celestron Dew shield

Ordered a Celestron Dew shield. Not only was delivery quickly, item was well priced and immaculate. Will buy more expensive products from in the future. Great experience from this company so far.

12 February 2021
Unprompted review
Rated 5 out of 5 stars

Fast, quality service

I’ve had 2 recent orders from Harrison Telescopes and have found their service to be first class. In both cases I had acknowledgement of the orders straight away, the orders were picked and shipped within a couple of hours and arrived next day. The products came well packaged and were exactly as advertised. Couldn’t have asked for more. Excellent.

27 January 2021
Unprompted review
Rated 5 out of 5 stars

Even with a mix up with an order

Even with a mix up with an order, customer service was great and very quick to respond to my problem. The correct item was sent out with a pre paid envelope, trusting me to return the wrong item. Good communication and I’m now happy with both items I have received. Will be using again. Great Customer service and a speedy delivery (both times)

6 January 2021
Unprompted review
Rated 4 out of 5 stars

PROFESSIONAL CUSTOMER SERVICE

I ordered a telescope and it was promptly despatched using Fed-Ex. The courier company never delivered the telescope and falsified a proof of delivery. I raised a claim and Harrisons immediately assured me that they would either get the goods delivered or process a full refund. In the end Fed-Ex proved their lack of integrity and I received a full refund from Harrisons. Throughout the process Harrisons were professional and communication was excellent. It is such a shame that unreliable couriers such as Fed Ex could start to impact on other supplier's reputations.

Fed-Ex never did bother to reply to the claim I raised.

27 July 2020
Unprompted review
Rated 5 out of 5 stars

Bought a Celestron NexStar Plus handset…

Bought a Celestron NexStar Plus handset usb as an upgrade for my Advanced GT mount. First day out of the box everything worked fine. Second day the handset showed “initialise” and wouldn’t respond to any of the other buttons on the handset. After three days of switching the handset off and on I gave up and contacted Harrison Telescopes, who advised me to return the handset for testing. I have now received a new handset from Harrison Telescopes, and would like to thank them for a quick response to this issue.
I shall continue to buy my astronomy hardware from Harrison Telescopes in the future.
Laurie Nash

4 July 2020
Unprompted review
Rated 5 out of 5 stars

1st class service & delivery from a 1st Class Business!

I 1st bought from Harrisons Telescopes in Dec 2015, this was a 'one off' purchase for my wife's xmas present and the advice prior to purchase was fantastic with a very quick delivery.

Roll on to April 2020, I had an issue with my telescope that had lay unused for some time, I contacted Harrison's and had amazing quick response which helped me sort my problem.

I then decided to purchase some new eyepiece's for the scope, I again contacted Harrison's & Edward responded very quickly confirming stock. I placed the order and due to Covid-19 lockdown didn't expect delivery for some time - how wrong was I.. 2 days later post arrived with the eyepiece kit & 1 other eyepiece, everything was perfect.
On top of everything the prices were amongst the lowest (inc ebay) I could find online.

I wanted to thank Edward Harrison for his help & his speed in processing my order in these difficult times.

Highly recommend for any Astronomy purchase!

First class service from a first class business.

11 April 2020
Unprompted review

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