Beat my expectations in all aspects. Millie Norris was extremely helpful in solving my issues. I wasn’t expecting it to be solved so promptly and effectively. Very grateful to Millie’s solution orient... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been leasing with Hardsoft for several years now, and have been very happy with the service. Thouroughly enjoying my Dell XPS 16 but recently had an issue with the charger, raised my issue with them a... See more
Company replied
Having used Hardsoft Limited for 10 years or so I highly recommend their service, both Hardware and support. Many times we have been assisted and kept our IT running through lots of mishaps and issues... See more
Company replied
I have consistently found Michelle’s support from Customer Service to be attentive, prompt and, most of all, fuss-free. She is quick to respond, proactive and great with comms. Her support has been bo... See more
Company replied
Company details
About HardSoft - Devices for Teams
Written by the company
With over 35 Years of experience, we are specialists in IT leasing. we are a One-Stop solution that offers expert advice on technology and financing.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
Contact info
The Old Barn, CM21 9AE, Sawbridgeworth, United Kingdom
- 020 7111 1643
- info@hardsoft.co.uk
- www.hardsoftcomputers.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Megan R was a great help in resolving…
Megan R was a great help in resolving our issue.
Machine came back in perfect condition, with full communication all through the process!
Thanks Megan!
8 June 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Chris,
Thank you for taking the time to share your experience with us.
We appreciate your support and look forward to assisting you again in the future.
Best regards,
The HardSoft Team
Friendly and helpful experience
Was a smooth experience and was taken care of to a great standard by a member of staff called Shaun. He was always happy to help and assist with my issues and was in contact with me regularly with updates and made sure everything was as it should be.
5 June 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Kieran,
Thank you for taking the time to share your experience and for your kind words.
Thank you for choosing HardSoft. We look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Effortless Repairs logistics!
Efficient service as always - Shaun, Megan & the team have helped me arrange multiple repairs simultaneously without issue and in a timely manner.
Clear comms throughout, thanks as always.
4 June 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Billy,
Thank you for taking the time to leave such a positive review.
We truly appreciate your continued trust in HardSoft and look forward to supporting you again whenever you need us.
Best regards,
The HardSoft Team
Faulty mac charger
I had an issue with a faulty macbook charger that had stopped working, which led me to contact the support team. Millie and Rick were both incredibly helpful, responding quickly and arranging for a replacement to be sent out straight away on the designated day. The whole process was fast and hassle free, which meant I could continue working without any worries.
4 June 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Mike,
Thank you for taking the time to share your experience.
We'll be sure to pass your kind words on to Millie and Rick. Thank you for choosing HardSoft, and we look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Mille was very helpful and diligent
4 June 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Jonathan,
Thank you for taking the time to leave us a review.
Thank you for choosing HardSoft, and we look forward to supporting you again in the future.
Best regards,
The HardSoft Team
Efficient and helpful
26 May 2026
Reply from HardSoft - Devices for Teams
Hi Preet,
Thank you for taking the time to leave us a review.
Phil says "hi" and is so pleased that, even after being his client over 15 years ago, the HardSoft team is still helping you and your business. We hope all is well with you and that your business continues to thrive.
We look forward to supporting you for many more years to come.
Best regards,
The HardSoft Team
Millie was very responsive and…
Millie was very responsive and organised. The pace at which Millie worked was also exceptional!
1 June 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Luke,
Thank you for taking the time to leave us such a fantastic review.
Thank you for choosing HardSoft, and we look forward to assisting you again in the future.
Best regards,
The HardSoft Team
Very happy with the help Millie…
Very happy with the help Millie provided:)
28 May 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Mary,
Thank you for taking the time to leave us a review.
Thank you for choosing HardSoft, and we look forward to assisting you again in the future.
Best regards,
The HardSoft Team
Beat my expectations in all aspects
Beat my expectations in all aspects. Millie Norris was extremely helpful in solving my issues. I wasn’t expecting it to be solved so promptly and effectively. Very grateful to Millie’s solution oriented approach and adaptability which made a big impact, and thanks to Clair and Izzy’s who helped at different stages as well. A fab team!
28 May 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Jess,
Thank you for taking the time to share your experience with us.
We’re delighted to hear that we were able to exceed your expectations and resolve your issues promptly and effectively.
Thank you for choosing HardSoft — we appreciate your support.
Best regards,
The HardSoft Team
Happy customer
I've been leasing Apple equipment from Hardsoft for over 15 years. They always provide a good service.
26 May 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Divine J,
Thank you for your continued trust and loyalty over the past 15 years. We truly appreciate your long-standing support.
We look forward to continuing to work with you for many more years to come.
Best regards,
The HardSoft Team
We have been using HardSoft for over 8…
We have been using HardSoft for over 8 years, they are reactive to all our IT needs. They take the worry out of IT, would give them 10 stars if I could.
22 May 2026
Reply from HardSoft - Devices for Teams
Hi Anne,
Thank you so much for your incredible feedback and for trusting HardSoft for over 8 years.
We look forward to continuing to support you and your business for many more years to come.
Best regards,
The HardSoft Team
Having used Hardsoft Limited for 10…
Having used Hardsoft Limited for 10 years or so I highly recommend their service, both Hardware and support. Many times we have been assisted and kept our IT running through lots of mishaps and issues. The staff are always incredibly friendly and helpful and nothing is too much trouble for them, always with timely resolutions.
20 May 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Teresa,
Thank you so much for your continued trust and support over the past 10 years. We truly appreciate your kind words and recommendation.
We value your loyalty and look forward to continuing to support you for many more years to come.
Best regards,
The HardSoft Team
Reply from HardSoft - Devices for Teams
Hi Caroline,
Thank you for your wonderful review!
We truly appreciate your feedback and your support of HardSoft. We look forward to assisting you again in the future!
Best regards,
The HardSoft Team
Hardsoft are extremely helpful and make…
Hardsoft are extremely helpful and make the purchase/leasing agreement painless. This is the 3rd time using them and couldnt recommend them more!
8 May 2026
Reply from HardSoft - Devices for Teams
Hi Mitchell,
We’re delighted to hear that your experience with HardSoft has once again been a positive one.
Your recommendation means a great deal to us, and we truly appreciate you choosing HardSoft again. We look forward to supporting you with many more technology solutions in the future!
Best regards,
The HardSoft Team
An excellent repair service
29 April 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi RS Bookkeeping and Accounting,
Thank you for your kind words and for taking the time to share your experience with us.
If there’s ever anything more, we can assist with, please don’t hesitate to reach out.
Best regards,
The HardSoft Team
Tom Barnett is a star
Tom Barnett is a star. He sorted out the acquisition of new laptops for our mobile team and we enjoyed next working day delivery for everything ordered, including something we were given to understand was not available and consequently delayed. Outstanding, as always and very pleased we moved to leasing our IT hardware from Hardsoft.
30 April 2026
Reply from HardSoft - Devices for Teams
Hi Edward,
Thank you for taking the time to share your experience.
If there’s anything more, we can support you with, please don’t hesitate to reach out.
Best regards,
The HardSoft Team
Really quick and effecient service
Really quick and effecient service. Thank you
30 April 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Kerry,
Thank you for taking the time to share your feedback.
If there’s ever anything more, we can assist you with, please don’t hesitate to reach out.
Best regards,
The HardSoft Team
Lovely service
Megan was so helpful, kept us informed and updated at every stage of the process and felt in safe hands :)
29 April 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Morgan,
Thank you for taking the time to share your experience with us.
If there’s anything further, we can assist you with, please don’t hesitate to reach out.
Best regards,
The HardSoft Team
Megan was extremely helpful
Megan was extremely helpful, quick and made the process stress free and seamless.
23 March 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Rebecca,
Thank you for taking the time to share your experience with us.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
The HardSoft Team
Super Shan
Shan was really helpful from start to finish, I threw a lot of questions Shan's way as it was my first time using some of the services. Really quick professional support that made the whole experience feel really smooth - thanks Shan
24 April 2026
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Richard,
Thank you for taking the time to share your experience with us.
We really appreciate your trust in HardSoft and look forward to supporting you again in the future.
Best regards,
HardSoft Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.