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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, most reviewers were unhappy with their experience overall. Many customers reported issues with their orders, frequently finding them wrong, incomplete, or incorrectly prepared. People often received cold, stale, or old food, with buns falling apart and ingredients tasting off. Reviewers also expressed dissatisfaction with the quality of the food, noting dry, rubbery, or unseasoned meat, and soggy or hard items. Some people were dissatisfied with the staff, describing them as rude, unhelpful, or having bad attitudes. Conversely, a small portion of people felt that the food was consistently good, hot, and fresh, and praised the friendly and helpful staff.

What people talk about most

Product

Consumers find product quality to be ambiguous, with some reviewers expressing significant disappointment.... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the food as hot, fresh, and... See more

Staff

People report ambiguous experiences with staff, with many customers praising employees for being sweet,... See more

Order

Reviewers highlight negative aspects of order, with many customers reporting that their orders were... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising exceptional and fast... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The Hardee’s restaurant in Tallahassee on capital circle NE had a dirty dinning room when I was there on 8-2-2025 at 11:47 am for lunch. The tables & seats were dirty, there weren’t any napkins to... See more

Rated 2 out of 5 stars

I seldom visit Hardees, but today I gave the location in Southport Richmond, Va, a shot. It was a mistake. The counter help was rude. The order was wrong & incomplete. How a national fast food chain... See more

Rated 2 out of 5 stars

Website does not work well. I had to abort it as it closes 1/2 h before the restaurant closes even though I was sitting in the parking lot and of course the store would not honor the on line prices.... See more

Rated 2 out of 5 stars

Longhorn Road Lynchburg VA employees have the worse attitude toward customers and each other that I have ever encountered in my 64 years. When the food came it was a cold egg sandwich with ice cold ch... See more


Company details

  1. Take Away Service
  2. Fast Food Restaurant
  3. Hamburger Restaurant
  4. Online Food Ordering Service

Information provided by various external sources

Hardee's Food Systems Inc. is an American-based fast-food restaurant chain operated by CKE Restaurants Holdings, Inc.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

367 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.7

All reviews

(367)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Michelle from Granite falls is awesome

We stopped in Granite Falls MN. and our service was wonderful. Michelle is always so kind, patient and accommodating every time we stop there. She cares about the patrons and definitely deserves to be recognized as a very valuable human.

11 December 2024
Unprompted review
Rated 1 out of 5 stars

This is a general review

This is a general review, after Hardees donated money to Trump’s campaign I as well as my friends and family refuse to give our money to your un-American restaurant. After he instills his tariffs your prices will go up and you’ll lose costumers. I boycotted sears years ago and never shopped with them again. Hope you go under after tariffs.

5 November 2024
Unprompted review
Rated 2 out of 5 stars

Told me to pull around for 5 pc tender…

Told me to pull around for 5 pc tender combo. I waited 15 minutes then when I went in the lady asked the drive thru person where did the tenders go and she said oh I’m so sorry I had a order just a minute ago and I gave it to the person in drive thru, the employee said you had one waiting for the 5 piece now she has to wait again. I got an I’m sorry this is like the 3 rd time this has been done I think I’m thru with that store in zebulon

30 November 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed with my breakfast.

I just went toHardees for breakfast around 6am on highway 29 in Salisbury NC. This location is going towards China Groove NC. Anyway My biscuit was hard and a little too brown. The egg was rubbery and overcooked. I’m super surprised because Hardee’s breakfast sandwiches used to be my favorite. What happened?☹️😫

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Horrible service, horrible food

BelmontNC: Horrible service, horrible food not fit to eat, top bun was covered in grease, both buns smashed down flat and coming apart, I took pics hoping I could post them but haven't found a way yet. It kept getting worse and now I'm done with Hardee's b4 I get sick. I'm tired of handing over $ for this kind of food and treatment. This review doesn't deserve a 1 rating.

17 November 2024
Unprompted review
Rated 1 out of 5 stars

Bad service

I ordered the large biscuit and gravy combo and a cinnamon biscuit. Got my order, drove away. When I started to eat my order, I had no hash rounds. I should have had a large. I went back to the drive through and she said yes I forgot your hash rounds, drive up and we will give you them. I also asked her for a container to eat the biscuit and gravy as she just gave me a small container of gravy and a biscuit in a wrapper. She said they took the container away. I asked well how am I supposed to eat it? She just shrugged her shoulders. So now I have no way to eat the biscuit and gravy. What a waste of my time and money!!

11 November 2024
Unprompted review
Rated 1 out of 5 stars

Sausage have gotten too salty..

Sausage have gotten too salty... and almost $3 for a small drink.... ridiculously greedy. Biscuits are too dry, how about muffins and or bread??? Wanted a super breakfast sandwich, instead on 2 sausage, can you make it with sausage and bacon? Nope..... be more flexible.

6 November 2024
Unprompted review
Rated 1 out of 5 stars

After paying $16 for a monster biscuit…

After paying $16 for a monster biscuit and a apple pie,when delivered it was a plain biscuit nothing else, tried to call store numbers of times got no answer, even ringing one time and picking up on other end and hanging up

29 October 2024
Unprompted review
Rated 1 out of 5 stars

I pay extra for tomato on my bisque 2…

I pay extra for tomato on my bisque 2 slices. One time I get none another I get 1. Sliced so thin you can see thru it. Hardee’s thru the years like many other old timer restaurants have fell seriously behind. A staple and icon in the southern community. However places like chic fil an and Cracker Barrel have people waiting to the road. Get it together Hardee’s. You have took my money gave me substandard service and product.

25 October 2024
Unprompted review
Rated 1 out of 5 stars

Placed an Order for Collection for…

Placed an Order for Collection for Hardeez feast £25.00.
Never again will I be visiting this place overall food was Disgusting, Burgers were raw, fries were well cooked like they were done in dirty oil. Pizzas had literally no Taste and the Base was not even cooked. Next Day woke up Vomiting. literall the whole family was ill food poisining. Waste of money and service is not great. Definitley 0 Rating for me

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Appomattox, VA Hardee's is the BEST!

We have eaten at a lot of Hardee's; however, the Appomattox, VA Hardee's is the BEST! My husband and I (along with many other retirees, as well as workers) eat breakfast there. For us, that's 6 days a week and lunch on Sundays. The food is delicious, and the customer service and friendliness are extraordinary! In addition, their decaf coffee is addictive!

17 October 2024
Unprompted review
Rated 1 out of 5 stars

Hardee's how are going to sale a…

Hardee's how are going to sale a Mushroom & Swiss Burger that's ALL BUN AND VERY LITTLE MUSHROOM AND SWISS OR BURGER? It was a tiny piece of meat ( I think ) and a Huge Bun. Everything else wasn't there or had slid off the HUGE BUN. When I took a bite all I tasted was that GIGANTIC BUN. Get The Point?

23 September 2024
Unprompted review
Rated 3 out of 5 stars

Good Food but Unfriendly Employees Who Hate Their Customers…

The biscuits ordered from the app were hot and fresh. Only problem with the app there's no option for requesting light ice; some of us need plenty of beverage to eat. When I requested that at the Hardee's in Darlington South Carolina, first I was told that the order had already been prepared at the speaker. Then when I drove up to the window I was given a cold stare when I requested that again. No smile no thank you no nothing, but they did give me more ice. Does Hardee's begrudge the customer a few ounces of extra drink to cut costs? And also do they pay the employees enough to smile and say thank you? Apparently not.

9 September 2024
Unprompted review

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