Harbour Holidays Reviews 

337
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 204 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the properties are situated in fantastic locations, making it exceptionally easy to explore the local area and walk into town. Visitors consistently praise the friendly and helpful team, who go out of their way to ensure holiday stays run smoothly. Some reviewers were not happy with cleanliness details, noting occasional instances of dust or outdoor areas needing extra attention upon arrival. A few other people also felt that certain minor interior furnishings, such as seating comfort or missing window coverings, could be improved for a better stay.

What people talk about most

Location

Users describe positive interactions with location, frequently highlighting properties situated just minutes... See more

Holidays

Reviewers mention positive feedback about holidays, describing them as relaxing, well-organized, and... See more

Facilities

Clients share positive opinions on facilities, noting that properties are very well equipped and offer plenty... See more

Quality

People report positive experiences with quality, highlighting that the accommodations are spacious,... See more

Staff

Consumers find staff to be positive, helpful, and professional. Reviewers frequently highlight the efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another fab holiday house from Harbour Holidays. Lovely spacious house in Padstow with everything you need and 2 minutes from the harbour (8 New Street) Great for families with older children (we had... See more

Company replied

Rated 5 out of 5 stars

Another wonderful stay at a Harbour Holidays property- 5 Trevibban Barton Barns, beautiful area (vineyard and wine bar just round the corner) and fab facilities in the barn with a lovely welcome pack... See more

Company replied

Rated 5 out of 5 stars

Sundance - Harlyn Wonderfully clean well equipped property in fantastic location HH were easy to communicate with and the addition of the app that they sent through was brilliant - something we’... See more

Company replied

Rated 5 out of 5 stars

Stayed at Dennis Farm Apartment in Padstow booked through Harbour Holidays. Have stayed here on numerous occasions and as always the apartment was clean, welcoming and provided all the crockery,coo... See more

Company replied


Company details

  1. Travel & Vacation

Written by the company

See our exclusive collection of holiday accommodation in & around Padstow on the Cornwall coast. Expert local service from the Padstow holiday specialists.


Contact info

4.8

Excellent

TrustScore 5 out of 5

337 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(337)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Holiday Accommodation Company

We have booked with Harbour Holidays at the Harbour View apartments for many years and the last few mainly in Pentire. The accommodation is outstanding and has the most amazing view over the Harbour and estuary. With the added bonus of a parking space and easy access to all the shops and restaurants. Just be aware that the apartments have flights of stairs and not accessible for the disabled.
HH keep you informed by regular emails and send all booking and accommodation information in easy to read form.

2 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Terry,
I am delighted that you keep returning to Pentire, the view is fantastic! We hope to see you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

We have booked with harbour holidays…

We have booked with harbour holidays every year for the last 20 years .
This time we had a leak through the ceiling and HH dealt with it quickly and efficiently.
The only disappointment we had was the owners tried to up the price more than the pro rata price for an extra few days . So even though we’ve stayed at this cottage many times we spent the extra few days in St merryn instead which was lovely and we will be going back there.

30 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Mrs Copeland,
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your loyalty to Harbour Holidays I am delighted to hear that our team handled the leak promptly and efficiently.

We understand your disappointment regarding the pricing for the extra days and apologise for any inconvenience caused. Your feedback will help us in our ongoing efforts to improve our service.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Very pleased

We have stayed at 26 Egerton Road several times. Always very clean and everything we could need is supplied. Staff have always responded quickly to any queries.

29 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Guest,
It is so great to hear that you enjoyed your stay at Estuary View, we look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

Had a lovely stay here again

Had a lovely stay here again! Second year in a row staying at The Red Brick Building. Would recommend to anyone. The only downside is the lack of mirrors! There is nowhere to get ready in either room and no full length mirror so made it difficult.

27 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Lauren,
Thank you for this review of 3 The Red Brick Building. I will certainly pass this feedback on to the owners.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Great location with large kitchen which…

Great location with large kitchen which was well equipped. With chairs and dining area. Large bathroom too with great shower. Lounge was comfortable, though we didn’t use much as we were out and about. Handy having parking space close by.

28 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Helen,
Thank you for this wonderful feedback. I am so pleased that you enjoyed your stay. We hope that we can accommodate you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Brilliant support and customer service…

Brilliant support and customer service both in booking and when at our wonderful accommodation in Padstow 10/10

25 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Paul,
Thank you for this feedback, I am so glad you had a great experience with us.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Stunning harbour side views. Lovely clean apartment

Stunning harbour side views. Lovely clean apartment. Well appointed. Good communication, local branch with helpful staff. One of the best holiday companies we have used 😀 will book with them again

1 May 2026
Unprompted review
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Reply from Harbour Holidays

Dear Beverley,
I am delighted that you enjoyed your stay at the Harbour View Apartments, see you next time!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

A wonderful week in April

We loved our stay in 4 Dennis Cove.
Grandma 62
Daughter 37
Daughter 26
Granddaughter 3
1 Dog 8 human years
It is so well appointed, the only thing missing was a microwave and we only missed it once in 7 days. The views are beautiful. So close to Padstow town centre we could walk into town.
Lovely and clean. And a small garden too.

I would definitely recommend this holiday cottage

25 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Ann,
Thank you for this lovely review, it is great to hear that you had a nice holiday. I will pass this on to the owners.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Teazers in Padstow

My visit to Teazers in Padstow was lovely as usual. We had the best week ending with Obby Oss day.

25 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Bridget,
I am so glad you enjoyed the May Day celebrations. We hope you stay again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

It is probably 18 years since we used…

It is probably 18 years since we used Harbour Holidays to book Estuary View in Padstow. The accommodation is ideally placed for the town centre and access to the ferry. The addition of the car parking space across the road is brilliant.
The booking process was easy and when I telephoned with a query the lady was very pleasant and helpful.
The accommodation itself was good with one of the best stocked kitchens we have ever had whilst self catering. The equipment was easy to use. Unfortunately the washer did not have a dryer as advertised which is difficult as there is no outdoor space.
The only disappointment was the tv. We live on the coast and know that reception can be disrupted but the Sky box provided is very old and we were unable to watch anything.
We throughly enjoyed our visit and won’t leave it another 18 years before we visit again!

21 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Amanda,
Thank you for taking the time to share your feedback, and we’re delighted to hear that you chose to return to Estuary View after so many years.
We’re sorry to hear about the inconvenience caused by the washing machine, we appreciate you bringing this to our attention so we can review and update our information.
We also regret the issues you experienced with the TV and Sky box, will look into upgrading the equipment to improve future guests’ experience. Thank you again for your valuable feedback. We’re very pleased to hear you had an enjoyable stay overall, and we look forward to welcoming you back much sooner next time.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Excellent communication from when we…

Excellent communication from when we booked, before we arrived and after, very pleased with the cottage and would go again.

17 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Stephen,
Thank you for this review, I am pleased that you enjoyed your stay. See you next time.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

A lovley property just a short walk…

A lovley property just a short walk from the Hub of Padstow, full of charm and most welcoming. Could do with a Shower Slip Mat and if you need to have a Shaver Socket take a shaver plug with you, these are the only issues which are really minor. Enjoy your stay if you book.

10 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Terry,
I am so pleased you had a nice holiday in Padstow, I will certainly pass your feedback on to the owners of this property. We hope we can accommodate you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Perfect for Padstow

Little Dinas is a lovely bungalow and the perfect base for a holiday in Padstow. Only 10 minutes walk to the town/harbour. The accommodation is well equipt with all home comforts.

10 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Allen,
I am so pleased you enjoyed your holiday. We look forward to your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Happy Place

Once again after numerous times at Pengarth we had a brilliant holiday Even booking 4 days prior Pengarth greeted us as home Really enjoyed the hamper and looking forward to your refurbishment as over time the property is tired and in need of a face lift We use HH for our holidays in Trevone with Pengarth St Patrick’s and Bryn Cottage as favourites and been to all 3 this year Special thanks to Aimee for all her prompt responses and attention to detail Back in May to Bryn Cottage To the owners of Pengarth thank you for taking notice and acting positively as you have in the past to comments raised That being the main reason for repeat visits coupled with the location and facilities Pengarth provides

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Colin,
Thank you for this wonderful review and for being so loyal to us. I am so pleased my team looked after you and you had a great holiday.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Booking was easy, very helpful and professional

Booking was easy, we have used your company for many years and you have always been kept me up to date with my booking, The home is always clean and the one time we had a slight leak from a window seal you sorted really promptly. We had a lovely surprise gift of Easter treats as we stayed Easter weekend

3 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Nicola,
Thank you for taking the time to leave this review. It is so great to hear that you always have a good experience with us. We hope we can accommodate you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Stayed at Shifting Sands

Stayed at Shifting Sands for a week in March. Great location- short walk into Padstow along the Camel Trail and parking for 2 cars. Very clean and tidy with lots of space for lounging around!
Would highly recommend .

25 March 2026
Unprompted review
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Reply from Harbour Holidays

Dear Maddalena,
It's so great to hear that you had a lovely holiday in Padstow. We hope you come back to Shifting Sands again.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 3 out of 5 stars

The apartment is lovely but could do…

The apartment is lovely but could do with a bit of a makeover . This includes white goods . For example the coffee maker and toaster has been there for ten years and I have never been able to get the coffee maker to work properly.

Boiler not working when we arrived , but was fixed quickly

3 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Anna,
Thank you for this feedback, it is very useful and will help us to improve our properties and the service that we provide. I have passed this on and we hope that you will be more satisfied on your next visit.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

Harbour Holidays - first class Cornish Accommodation

We stayed at Teazers and which is in the heart of the harbour in Padstow. A superb position and a first class apartment which is so well equipped. This was our 5th visit to this apartment so I think the repeat visits speak for themselves. Harbour Holidays are very easy to book the apartment through and they put an Easter card and Egg in the apartment as we arrived on Easter Saturday which was a lovely touch.

This is a great base to visit so many wonderful places both on the north and south coast and you are spoilt for choice with places to eat lovely quality, local food.

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Vanessa,
I am delighted that you had such a wonderful holiday at Teazers. We look forward to hosting you again!

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 5 out of 5 stars

We've been visiting Padstow for 5 yrs…

We've been visiting Padstow for 5 yrs and this was our 8th rental and by far our favourite. Fantastic week in Gulland and Harbour Holidays were really helpful. Looking forward to going back soon, location is perfect. We'd our baby with us and the ere was room in the hallway downstairs to leave our pram. Highly recommend!

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Niamh,
Thank you for this great review of Gulland! We will see you again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

Rated 4 out of 5 stars

2 The Strand

We stayed at 2The Strand which is a small 2 bed right in the centre of padstow. It’s great for being in the mix and you can watch what is happening before you leave. As usual all beeches nearby were amazing and we had great weather

4 April 2026
Unprompted review
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Reply from Harbour Holidays

Dear Jo,
Thank you for this review of 2 The Strand, we hope you visit Padstow again soon.

Kindest regards,
Nicky Stanley
Director
Harbour Holidays

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