Haniya's boutique Reviews 

I have placed numerous orders before without having issues until now. I purchased 4 outfits on 17th March, and I’m still waiting to receive them. Perhaps they have changed management or their suppliers have let them down, either way they should be upfront and honest with their customers and process refunds if the outfits cannot be delivered.

I placed an order for an expensive Maria B suit on 11th March to wear on Eid which was 10th April- allowing the suit to take almost a month for delivery- despite the website saying it’ll be dispatched in 2 weeks - so tricking customers to purchase these expensive suits. It’s now 18th April/ over a week after Eid & my suit still hasn’t arrived or even been dispatched !!!!!!
I have contacted Haniyas a few times via email - from which I have only received one reply eventually which I got because I sent the email from a different email address. They said my suit will get dispatched very soon but that was 10 days ago ! I have contacted Klarna which have disputed but they’re process is really long and tedious aswell - so IF YOU EVER ORDER FROM HANIYAS (which you should NOT) - DO NOT PAY VIA KLARNA- as guaranteed : Haniyas will MESS you around & then Klarna won’t help either! BUT DO NOT ORDER FROM HANIYAS. Read all the reviews and don’t get sucked in by them ! I wish I had read all the reviews before ordering. I’ve tried to cancel the order with them and for them to issue me my refund but they won’t do that either

liars, said id received my refund, but didn't receive anything. AVOID

Don’t Oder from haniya boutique I placed an Oder over 4 months ago I’ve emailed them over 50 times am getting a reply 2 days later with the same answer saying where waiting for your outfit to arrive i wished I had read the reviews before I placed an Oder with them

Ordered a suit from haniyas boutique. The trouser is a very drastically different size to other trousers of the same size from the same company. Tried to speak to customer services and they just weren't interested at all. They didn't want any pictures or measurements of the trousers. They didn't want to help me resolve anything. Me and my family won't be purchasing from them again. Judging by the reviews, they are known for their poor customer service.

Very disappointed, I ordered two suits over 35 days ago then I was told they are unable to deliver as problems with delivery.

Please don’t waste your money. They are thieves with no conscious I ordered 5 suits on 1st December, after tons of emails they delivered 2 suits at the end of January and 2 at the end of February. Now they removed my 5th outfit from the order on their own and not giving me back refund or replying to my emails. I wished I had read the reviews before ordering. Try contacting your credit card companies to help you . I was able to cancel another order that I placed in January ( thinking I will get my first order on time )and got refunded. I hope they get punished for their acts . Karma will get to them sooner or later. I also want to add that their trouser size have changed. I wear M size and their trousers feel like XS. I can’t even sit straight while wearing it .They don’t care about their customers anymore, if you are thinking of buying from them , RUN and never look back . They are not worth spending your money.

Disappointed! It's been 6 months and I still didn't receive my order!

Complete fraudulent company. They have now opened up as The Studio, Haniyas in the same place known as Haniyas Boutique. Same people. However Haniyas boutique is dissolved and the new company isn’t even registered anywhere in the UK. 4 months now for one suit and over one month for the other four. I went to their shop and was told they don’t deal with online orders meaning there is no other way to contact them apart from that email Which for months now has a technical glitch but strangely their promotions are still being sent daily via email. I have served them with legal notice and intention of civil claim. Hopefully courts will deal with this. Please be aware and please don’t waste your money here. Their online orders are a scam and they still run this online service under the banner of the dissolved company.

Placed my order 3 months ago, I sent a number of emails and Facebook DMs, received false promises a couple of times and they will simply ignore you after !!! They should be banned from UK . Appalling customer service after spending hundreds of £££

They should be banned from UK now as they are the biggest scam. I ordered a dress which was not coming on time so I had to cancel the order. They took my money and its more than a month now but they are not returning my money back despite so many emails.
They can take your money straight away no matter if the dress is coming after 2 months but they can not return your money straight away, even not after a month. They are biggest scam.

DO NOT use their klarna service if you cancel order 28 DAYS for a refund that’s if you’re lucky appalling that they got klarna for overseas but cannot refund in 10 days even a big thumbs down 👎

I wish I had read the reviews prior to placing an order. I cancelled my order the same day as I had then come across the bad reviews. I was told my order had been cancelled no items were dispatched and I would get a refund within 28 working days. I’ve chased my refund and now they are refusing it!

Don’t bother ordering. They will take your money and not respond to either emails or dms. Order placed in December, yet no response and no updates on the order. Save your money. They won’t respond to queries or updates on orders but will continually send out promotional emails. Shocking professionalism. Would not recommend

Very poor customer service. I ordered outfit wasn't as expected as it was on pictures I returned it was emailed and told will receive refund on 17th January 2024. I have contacted them numerous times via email now getting ignored no response from them. I have receipt of returns tracking all the emails of their confirmation they recieved item. But not willing to refund. I would think twice before ordering from here again.

Please do not order sell replicas awful clothes wont accept that they replicas but I got it confirmed a friend has bought it directly from kanwal malik website and its beautiful the replica is very bad. Order directly from designers not from Haniyas.

My return got rejected 2 and a half months later, stating the item shows sign of wear, use and damage when the item has not been worn once!! Avoid shopping from this store as you will not be able to return unworn items.

Very Poor customer service. First they took 40days to deliver my stuff and it is not the same which I have ordered. Returned and waiting for refund from last 2 weeks.

Can’t complain no issues got my items on time and they didn’t disappoint.

Poor customer service, sent 2 suits back and they didn't even issue refund. One of the suit was used and pre worn with lipstick and foundation marks. I took pictures and sent them as soon as I opened pack, they emailed me saying yes they will issue refund now They have sent me suit back saying I used it and they're not issuing refund. Poor customer service. Please avoid them, they accuse people of lying.