Hanes Reviews 

I have purchased the Hanes 'Most comfortable' (they call them) boxer briefs for many years and the key note here is (never) have been consistent in quality. Maybe 80-90% of them were O.K. but many would lose their stretch in the elastic waist-band and want to drop to your knees (maybe that's how the 'fashion' started).
Lately though Hanes has absolutely allowed themselves to be classified as the worst as the cotton fabric around the elastic waist-band started to come apart almost instantly so now I have all these shorts that look new from the waist (band) down but soon the (white) elastic waist-band will be completely exposed w/bits of cotton fabric dangling from them. ('Now' noticed they are rated very low.)
SHABBY workmanship !!! (Thank you again, *@!?#!! 'China' or whatever sweat shop put these together, and M.Jordan)..................

I ordered 2 sweat suits from Hanes when they arrived they were to big so I recorded and started the return process, here is where the problem comes in there return procdure is HORRIBLE, it shouldn't take this long to process a return they should take notes from Amazon, they have lost my business because of this i will never order from Hanes because of this policy, 👎👎👎👎

Hanes customer
Toll-free number 81-01-77-88-38
Halp problem solving skills and experience will be able

Hanes stockings helped me find stockings that I couldnt otherwise find...pleasant and courteous and informative...thank you....John

Wednesday 11/04/2021 I purchased a 10 pack of Hanes boxer briefs. I put on a pair the next day and broke out extremely bad with a rash and some bleeding. I went to the hospital this morning on 11/06/2021 Hanes tried to refund me the money but I am not accepting the refund. I have images of the rash from these underwear! Happy to share if interested!

I have been purchasing Hanes products for years. I had an order where three items had shrunk and one did not arrive. Called Customer Service and reached a really talented CSR, Jeffrey Hodges. It was one of the best customer service experiences ever. He refunded then reordered the problem items immediately. This guy deserves a raise.

Still have yet to receive my refund. They have no online way of contacting them like a normal business would. Will never order from here again.

I would give this company zero stars if I could. The recent commercial for the men's underwear is indecent and offensive. I can't believe your company actually thought this was a good marketing tool. I have to quickly change the channel when the commercial come on so that the kids won't see it. Your marketing team needs to be fired. You have lost another customer.

Customer service seems to be a consistent problem. If everything goes fine, you are lucky, but if they didn't have the stock they claimed they had, or something else goes wrong, CS does little to help, if at all. As for people upset with the most recent commercial, please grow up! It's a cheeky funny commercial. It will NOT corrupt your children and your "shock" and dismay is ridiculous!

Really...this grosses me out. Your marketing department is able to do better. Product may be good but will never purchase as a result of that commercial. Kids see this and get the meaning. Disgusting!

If I could I would rate a zero your new recent commercial is SO inappropriate Really and I don’t even have little kids who watch tv anymore but just because of that commercial I never put another one of my dollars in your pocket again I will find a different brand and I will encourage others to also

Your commercial is inappropriate for tv & you should loose more customers than me.

I placed 2 recent orders; first one was over $40 and saw no where how to get “free pair of briefs.” Second order I paid $5.99 s/h and the following day s/h went down to $1.99. I called today because when shipping changed it was weekend and cs not open. She said “I can’t help you with shipping, our sale started the following day and you missed it by one day!” For briefs she went through how it was supposed to be and I said it didn’t show that and she said nothing. That is very poor customer service! She didn’t in any way offer any help or nothing!

Bad customer service so rude no ones get back to me and still hasn’t hear about my return
Very disappointed 😢

Disgusting commercial! Fire the team that thought this was a good selling point! (Man in blue underwear spreading his legs and talks about balling)
This ad only is liked people who have a perverted sense of humor.
Goodby to Hanes products! You have dirtied your reputation trashed your name all by yourself!! Yuck!

What happened to this formerly great American company...Hanes Underware?How can you go from being "America's Underware" to a business so closely aligned with the new woke culture as to now produce and air nearly pornographic and certainly disgusting commercials.
What a bunch of woke perverts!!
Goodbye and good riddance!

I find the latest tv commercial for the Hanes Support Comfort Pouch to be totally and utterly disgusting and borderline pornographic. I do not feel a commercial needs to be this explicit in order to sell the item. I now resolve to buy no Hanes products until that commercial is removed from public tv. I will also verbalize my concerns to anyone that will listen!!!

Hanes customer for years..They don't deserve a one star.Merchandise bad elastic give up even new,underwear deformation..no longer american brand..china crap,vietnam same crap
I contact to customer care specialist by name Becky reference # 11323452 and they want to play with you they ignored you,she ask questions you answer previous email,they don't read Is the end of hanes

I purchased the hicuts in black..which fit perfectly and I love except that they have been washed twice and have already lost the elastic in the butt! I have always loved these and have some which are quite old and still have all its elasticity! Im so disappointed

Quality has declined. Recently bought a new pair of ‘eco sweats’. They are so baggy in the waist, I could fit a small animal inside. I have a large safety pin cinched at my waist to keep my pants up. Company asked me to write a review and when I did, they responded, “ does not meet our standards “. Thus, it wasn’t posted. Take away, we don’t care what you think. Have since found a replacement, Time and Tru. Ladies, this one is a winner. Have bought about 5 new pairs of pants/shorts/joggers. Couldn’t be happier with them!!!!