Unrivalled expertise and customer care
The expertise and customer care at H&D, and the cutting-edge, specialist eyecare equipment used by the practice, simply cannot be rivalled by the big-name high street chains. I've suffered with keratoconus since my teens - about 45 years - and in that time I've had corneal grafts and, more recently, laser surgery in both eyes. I've been treated by more than a dozen eyecare providers, of varying levels of specialisation - and Claire Ranger at H&D was, by miles, the most committed of all them to finding a solution to my very tricky situation. At one point, about a decade ago, a contact lens "specialist" at Vision Express tried just two lenses for my problematic right eye - and then gave up, declaring that there was nothing further that technology could do for me, and that I would have to live with the failing vision. I consulted Claire - and she tried a couple more lenses, and a couple more after that ... until we found the right fit. Near-perfect vision, for another decade! In the past year I've struggled again, with age-related dry eyes making it impossible to continue with RGP lenses, but Claire has searched tirelessly, and found a new solution through a soft toric lens that I can wear 16 hours a day without discomfort. I can recommend her with absolute confidence ... and that's not just me speaking; it's the world-renowned Harley St specialist Allon Barsam too; the man who carried out my recent laser surgery (look him up on Google!). When he heard who would be taking care of me, post-op, he said: "Claire? At Hammond & Dummer? Oh, she's good - she's very good!" High praise indeed, from one of the top eye guys in the world...
13 September 2021
Unprompted review
