Hamilton & Lewis Reviews 

395
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

What a joke this is. I ordered a jumpsuit that eventually came and was awful. The sizing was all over the place and the quality was so so poor. When asked for a refund they said you can return to Chin... See more

Company replied

Rated 1 out of 5 stars

The shipping experience has been horrible. Ordered on 26 Jan, shipped 29 Jan still have not received. I would highly recommend against FedEx or this seller if that is the only carrier they use. I'd lo... See more

Rated 4 out of 5 stars

Excellent quality as ever sadly on of the bracelets does not resemble its picture on line. Bracelet B322AP/21CM looks almost sand coloured but has turned out to be blue/purple which while being pleasa... See more

Rated 5 out of 5 stars

Absolutely gorgeous bracelet, which my husband loves. He’s had one from here before and it lasted years even without him ever taking it off, which is surprising because it’s leather! So I know they ar... See more

Company replied

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

Hamilton and Lewis is an online jewellery retailer of wedding rings, engagement rings, watch winders and jewellery boxes. Free Delivery. Made in the UK


Contact info

2.9

Average

TrustScore 3 out of 5

395 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(395)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got a great discount.

Wolf watch winder arrived promptly and beautifully packaged. Got a great discount, to boot. Buying online doesn’t get much better than this.

1 July 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Thanks Andrew

Rated 5 out of 5 stars

Excellent service.

Excellent service and very fast delivery. Highly recommended. Thank you for you prompt and satisfactory service.

25 June 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Thank you Paul

Rated 5 out of 5 stars

Quality Service

Quick, efficient service with very helpful staff. The item arrived within a few days and presented lovely, would definitely use this business again

15 June 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Thank you

Rated 1 out of 5 stars

Haven’t received my item yet since the…

Haven’t received my item yet since the 25th of May and you are asking how good you are?

14 June 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Hi David,

Unfortunately over the last few month several suppliers have had issues with freight coming into the UK and as such there have been sever delays on a number of items from certain suppliers. This will be rectified asap and your item will be on its way to you

Rated 1 out of 5 stars

I've been asked to review a product…

I've been asked to review a product that has still be be shipped to me, so on this basis it's a one star.

14 June 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Hi Michael,

Unfortunately over the last few month several suppliers have had issues with freight coming into the UK and as such there have been sever delays on a number of items from certain suppliers. This will be rectified asap and your item will be on its way to you

Rated 5 out of 5 stars

Good service

No hassle, prompt, efficient - and nicely priced. Would definitely use again!

5 June 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Thanks you

Rated 5 out of 5 stars

Thank you guys

Thank you guys, makes a pleasant change to have such great service & swift delivery.

23 May 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Thanks Stuart

Rated 5 out of 5 stars

Gift

I bought the watch case from hamilton $ lewis. It was more than I expected to be. Absolutely beautiful. Would recommend anyone to buy from here. The workman ship is 100% excellent.

16 May 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Thanks Pam

Rated 5 out of 5 stars

Excellent service

Excellent service. Gary was extremely helpful in advising on a purchase and then arranging for a return and replacement when the recipient changed their mind! Would definitely recommend

11 May 2021
Hamilton & Lewis logo

Reply from Hamilton & Lewis

Thank you Kate

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look