The engineer gave us notice when he was 20 mins away he arrived was polite and we went through the problem with him as the stairlift was intermittently stopping going up the stairs and F4 error was coming up but by restarting it it then carried on to the top
Unfortunately it didn’t do it while the engineer was here but he cleaned all the rail and tried several times to check it he just said he had checked everything but if the problem arose again he would come back he was very thorough and didn’t rush us and listened to what we had to say we were very happy with the service

Great experience from start to finish.
Fitting engineer (Pete) was very polite and extremely tidy. Explained everything
Clearly.

Richard has been out to mums stair lift twice and has been great each time.
He is also very friendly to my dogs which is important to me.

excellent service, quick and easy, Julie came out on a sunday, explained everything and made it simple. would 100% recommend,

Fantastic service from Halton Stairlifts, I made an enquiry one day and a survey was done and stairlift installed within 5 days start to finish. James the installation engineer was prompt, courteous and knowledgeable about the product. He fitted the stairlift and left no mess afterwards. Really pleased.

Found johnathan very helpful and informative explained everything very well couldn't fault the service at all, such a friendly but professional guy ! Brilliant 👏

Great service and good installation from James Noon

We made a stairlift fitting enquiry and a couple of days later representative Mark came to see us, a lovely guy, very friendly, reassuring and knowledgeable. He explained the nature of the company and details of the product fully which gave us confidence to go ahead with our purchase. Five days later Lee and Mike arrived to install the stairlift which took them an hour leaving no mess for me to clear up. They explained how to use the stairlift and how to maintain the equipment. We were very impressed with all three of the team and would like to say well done to Lee as we were his first stairlift fitting. You're definitely worth 5*.Thank you guys.

The young man was very polite and answered all my questions.Good sevice

The engineer rang on the Morning to advise his time of arrival and completed the service and advised of the changes needed (new batteries).

I had an engineer Richard Frost, come out to me today, to fix an intermittent Fault with my stairlift! He came and he had been before to service it! He was very friendly, and very professional, and very polite! He fixed the problem really well! And it works beautifully now! He even did a mini service for me, that was going above and beyond for me! I think he is a brilliant engineer! I have also found that everyone i have talked to on the phone to also be very friendly and helpful! The stairlift is neat, and the runner doesnt stand out like a sore thumb like some stairlift companies runners do!! The chair is safe to use,and easy to wipe over and keep clean! I would thoroughly recommend this engineer, and this Company to everyone! Friendly,helpful, and a brilliant product, that is a very reasonable price to buy!!

Michael did a great job at fitting and explain about the stair lift. Now my parents can use both the floors in the house and get their independence back. Thank you Halton!

Jack was very pleasant and efficient, advised about arrival and arrived on time

Made an enquiry on Saturday, Julie came on Sunday, was very informative about the stair lift and offered us a great price, fitting within the week, she is a nice lady thank you

Had a great consultation with Julie, knowledgeable and really helped us to make the right decision. This was within 24 hours of our initial enquiry- great service.

My mums stairlift is critical for her to stay in her house. The service identified a problem part that needed to be replaced. Unfortunately not with the first engineer, but the team were quick to schedule next day replacement and both engineers worked hard to ensure the stairlift was fixed and fully serviced. Thank you

Fitter very friendly and efficient. Quick fitting and demonstration very helpful.

Kane, who did the installation of the Acorn stairlift chair couldn't have been more helpful taking time to make adjustments to make it easier for me to cope with my disability.

Julie did a great job she was very helpful I can't recommend her more highly

Micheal was polite, efficient, arrived on time and did a great job. The stairlift has made a big difference to my wifes' day.
Suzi did the quote on the day that she visited and the stairlift was fitted the following Tuesday, great service.