Scam? I ordered a shirt, didnt get the shirt or any answer/communication during the first 3 weeks. Then, replayed me by saying that ill get a refund, but i didnt get anything/anyanswer since the... See more
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I purchased 3 shirts in Dec 2020. I think two of them are in good condition. However, the remaining one (which is TORRES #9 - LIVERPOOL 2010/11 SHIRT - ADIDAS - SIZE SMALL) is damaged (the sponsor... See more
Company replied
The football shirts are amazingly priced, the delivery was quick and shirts were in better quality than I could’ve imagined (mint condition). Would love to keep this amazing seller all to myself but g... See more
Awful 'company'. Sent me a shirt which was inaccurately described as being in perfect condition but was covered in bobbles and stains and a few holes. Also pretty sure was a reproduction from China. L... See more
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2.4
Poor
41 reviews
No history of asking for reviews
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Scam?
Scam?
I ordered a shirt, didnt get the shirt or any answer/communication during the first 3 weeks.
Then, replayed me by saying that ill get a refund, but i didnt get anything/anyanswer since then (been for weeks).
No way to contact them/they dont answer in the male.
For the love of god, please pay me back.
15 June 2024
Unprompted review
Very poor customer service by this…
Very poor customer service by this company they took my quick enough they said I would get my shirt 3/5 working days , 7 days later still waiting
5 May 2024
Unprompted review
Awful 'company'
Awful 'company'. Sent me a shirt which was inaccurately described as being in perfect condition but was covered in bobbles and stains and a few holes. Also pretty sure was a reproduction from China. Large label but was also 2x smaller than it should've been and came out like a small. Some of the items on the site probably legit but a lot I would be very careful of, complete lottery. Incredibly rude when challenged on this and tried ignoring emails and coming to a resolution, probably why you can't use PayPal, do not take the risk, AVOID!!!!!!!
10 December 2022
Unprompted review
Almost Excellent
Almost Excellent.
Value, Delivery & Tracking absolutely flawless. Very quick to arrive.
I took a gamble, on the Trust Pilot reviews. And it payed off! Which now encourages me to purchase more from them.
Can not fault this company on that front. Overall happy with purchase.
However, lost a star, as wouldn't agree entirely with description "very good condition". I'd say maybe "good condition", is closer to the truth.
The "light pulls", one is centre high on chest, which isn't light, but can't say it's severe either. But in a place it's very visible.
The other "light pulls" looks like a cat's claw has had it, on bottom left front of shirt. And a faded mark also (nothing that would put me off wearing the shirt).
Thank You HA7. Another Customer Gained. But please show more pics of items, close up in detail, where discrepancies are mentioned in description, such as "light pulls". And describe a little more honestly..
Overall, Big Thumbs Up..Thank You. 👍
8 February 2023
Unprompted review
Retro football shirt
Bought a retro used football shirt. Item was as described. Pleased with item. Good comms. quick delivery. Would buy again. Thanks
22 September 2022
Unprompted review
Easy and clear communication and…
Easy and clear communication and delivered in all areas of the service
25 April 2022
Unprompted review
Great service and great products at…
Great service and great products at cracking prices
24 April 2022
Unprompted review
Great Website
I have purchased a few times from this site and had absolutely zero issues. Fast delivery and friendly/interactive on both their Twitter and Instagram, would highly recommend
24 April 2022
Unprompted review
I have purchased a number of times fro
I have purchased a number of times from this site and it is a great site, I would definitely recommend buying from it. I hope you progress
24 April 2022
Unprompted review
BUYER BEWARE
BUYER BEWARE. They don't accept PayPal and were very rude when asked why not. Tried to transact with card and they flagged as a fraud risk which it is 100% not. No refund yet - very amateur operation and not to be trusted.
Subsequent communication from the sales prevention team below sums up this outfit.
BUYER BEWARE
13 December 2021
Unprompted review
Reply from HA7 Classical Shirts
Hi Dave, Firstly we are sorry to hear that your experience with us was not good, there are many businesses out there who do not use Paypal as a payment platform and we are one of them. When you sent us an email it stated:
'Hi there - interested in your shirts but slightly nervous as no Paypal option. Any suggestions on where i can get vouches for you? Thanks'
Our response was:
'Hi Dave,
Thank you for your email, hope you are well,
Unfortunately we do not use PayPal as a payment option on our website,
https://uk.trustpilot.com/review/www.ha7classicalshirts.co.uk
You can view our trustpilot page and see many positive reviews from customers globally, we are a limited company and have been trading for over 2 years, however if you are not confident on making a purchase and are a bit sceptical we highly suggest trying to source those shirts from elsewhere.
Hope it helps, if we can be of any more assistance please do let us know.
Thank You
Fiona Lawrence
Customer Service
HA7 CLASSICAL SHIRTS '
You then responded back stating
''Highly suggest trying to source those shirts from elsewhere' - that's your response - really?
Ok then. That tells me and the 2000 people in the group I manage more than enough. '
This was last week. If your not confident buying from us and would give that response then why go ahead and buy from us today, your order got flagged as a high risk order as the card you used has been flagged, we have to ensure we cancel these orders to protect ourselves as a company.
In regards to a refund you made the order 30 minutes ago and as mentioned on our refund notifcation email it will take 2-3 working days.
We knew this transaction and from your communication it will not be a positive experience for both parties and you as a customer if your generally not confident or comfortable purchasing a product from a site you should not go ahead and purchase it and that's why we told you to source the shirts elsewhere but due to FOMO you went ahead and purchased from us due to our pricing, We also knew the situation would come to this conclusion that is why we told you to go elsewhere and shop.
We have hundreds of customers worldwide who shop with us without using PayPal and have no issues and that is evident from all the positive reviews below, we have a return policy in place if customers are not happy with a purchase.
We apologise for any inconvenience caused, however we cannot process a fraudulent or high risk order.
Thank You
Customer Service
HA7 CLASSICAL SHIRTS
Best service ever they reply to all…
Best service ever they reply to all questions and are very friendly!! I bought a Laudrup RM Jersey and it was as described..
5 stars from me
30 June 2021
Unprompted review
Ordered a two England shirts cannot…
Ordered a two England shirts cannot fault the quality and they went that extra mile with my order. Would recommend to any shirt collectors.
14 June 2021
Unprompted review
HA7 shirts is fantastic!
HA7 shirts is fantastic! I ordered a 2002/03 Manchester United shirt with Beckham 7 on the back and I couldn't be happier. For it's quality and condition, the price was super cheap too! Even when there was a delay in delivery (not their fault) they reached out to me and assured me they were doing all they could to find out what the problem was! When I started my collection of football shirts, I was sceptical of scam sites and fake jerseys, but HA7 is a true gem! Thank you HA7
8 March 2021
Unprompted review
Absolutely AMAZING customer service! HIGHLY RECOMMENDED!!! A***
Absolutely fantastic customer service!! Super quick delivery!! Items are packaged really well and neatly!! Very helpful!! A*** service in my honest opinion!! Would 100% recommend!! Items are always as described!
26 February 2021
Unprompted review
Excellent service
Excellent service
Shirts arrived perfectly as described and planned, just as ordered. This is is good and safe place to buy from.
23 February 2021
Unprompted review
Brilliant
Absolutely brilliant service from HA7 on an England shirt i recently purchased. Quick delivery and excellent quality shirt, will defo use again.
23 February 2021
Unprompted review
All round great service and great shirt!
The shirt came really quickly and was top quality (one of the best classic shirts I've bought condition wise). The size also fit like it should.
17 February 2021
Unprompted review
Always deliver items as described
I have purchased several jerseys from the site and have never been disappointed. Jerseys have arrived promptly and as per description. I will continue to use the site in the future.
17 February 2021
Unprompted review
Excellent Service
Excellent customer service
Product arrived in good time, especially considering the purchase taking place at the busy time at the turn of the year.
Shirt is in very good quality given its age.
Will certainly be purchasing again!
15 February 2021
Unprompted review
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