GunBroker.com Reviews 

53,720
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 6,499 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products available and find the website easy to use and navigate. Many people describe the purchasing process as simple and smooth, with items consistently arriving exactly as described. Reviewers often highlight the speed of delivery, contributing to an overall professional and efficient service experience. However, some customers also noted difficulties with login and account access, finding the process increasingly tedious. A few other people also felt that some items were not exactly as described or arrived with missing components, despite the general positive sentiment regarding product accuracy.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the accuracy of item descriptions and that... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Website

Consumers find the website to be outstanding, secure, and easy to use, with many appreciating the variety of... See more

Service

Customers had positive experiences with service, often highlighting great communication, quick responses, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought plenty of guns over plenty of years through Gunbroker, with some deals being great and others less so; such is the nature of used cars and horse traders. But I've never had to worry about... See more

Company replied

Rated 5 out of 5 stars

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied

Rated 5 out of 5 stars

Probably one of the easiest online gun sales I have done in a while. The seller Shoot Straight also had great communication with me, even replying to my questions the same night after winning the auc... See more

Company replied

Rated 5 out of 5 stars

I live all the way down in North Georgia, this purchase came from Alaska, made two purchases, each one came shipped my door in like 2 to 3 days from Alaska! Not knowing what to expect, I was anticipa... See more

Company replied


Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Archery Store
  4. Hunting and Fishing Store
  5. Online Marketplace
  6. Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.6

All reviews

(53,720)

6,105 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy transaction

Easy transaction, smooth purchase. Overall just a great service.

14 July 2026
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Rated 5 out of 5 stars

Easy

Easy, seamless process.

13 July 2026
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Rated 5 out of 5 stars

Over the years …

Over the years ive purchased many products from gunbroker, they have always been professional and very easy to work with. I check gunbroker almost everyday for great deals. I recommend them highly

14 July 2026
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Rated 5 out of 5 stars

Great service and support

Great service and support. Very pleased with whole process. Thanks

31 May 2026
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Rated 1 out of 5 stars

Wrong Rifle

I purchased my rifle on 12 July and I immediately paid for it. The seller sent me the wrong rifle and then expected me to drive 30 miles to the nearest FedEx office to mail it back. The sellers communication skills were poor but I eventually found out that they had also sent my rifle to the wrong person and as of 28 July, I still have not received it. This is the first purchase I have ever made with gun brokers and after this experience, it will probably be my last.

14 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

honest and caring buying site.

I noticed that they try to solve an issue almost as soon as possible. They respond to an email almost immediately, that alone is kind of hard to come by these days. I had an issue with a seller and cancelation of an order. GunBroker.com listen and they take the appropriate steps to correct it.

14 July 2026
Rated 4 out of 5 stars

Good, payment methods are odd.

Ive bought AND sold on gunbroker and my ONLY complaint are the odd payment methods. I have a business that accepts credit cards, so i COULD run them myself, yet gunbroker doesnt allow that. So everyone is forced to use money orders or cashiers checks, which are equally as odd/sketchy.

13 July 2026
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Rated 1 out of 5 stars

Seals were bad so I overpaid for this…

Seals were bad so I overpaid for this gun double what it was worth if you count the $234 shipping to and from Airgunwerks.

14 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 2 out of 5 stars

Not worth it

I am not an experienced gun buyer… Was looking for an inexpensive.410 shotgun… heard about gunbroker.com.
I found a gun that was listed for $140 vs. the same one was at Academy Sports for $250. The gun on gun broker looked new in the pics but I could see no where on the site where it was listed as used… a little confusing… but I thought, if not new it was “like new”. Seller was “MMP guns”…. I decided to buy it. I knew I’d pay shipping and $25 transfer. I’d save on tax since it was coming from out of state. Well… I was wrong. I had to pay tax, some other $2 fee, $40 shipping and then when I got it from the gun store had to pay the transfer fee. On top of that when I got it the gun was scratched, barrel dirty and needed oil and found out the name “MMP” stood for “Mo Money Pawn” guns… ahh… sounds reputable… now I have to assume it’s a stolen gun. So my $140 used stratched gun was total of $220… could have had a brand new updated model for $250, $269 including tax. Not really worth it. But I will say the transaction was smooth.

27 July 2026
Unprompted review
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Revival Guns and Goods

I chose a FFL dealer, I had never used before, because it was closer to my home. Well, what I had purchased needed a level 3 FFL. It was all so confusing, trying to get all of the right people connected after my original guy fill through, because he was only a level 2. So, I went back to my regular dealer which had recently, got approved for a level 3 in July. So, it all worked out for the best. The price for the
suppressor, was the best I found, Thank you to Gunbroker and the seller for working out the details. Thank Ya’ll for all the help👍🏼

13 July 2026

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