GunBroker.com Reviews 

53,753
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 6,499 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products available and find the website easy to use and navigate. Many people describe the purchasing process as simple and smooth, with items consistently arriving exactly as described. Reviewers often highlight the speed of delivery, contributing to an overall professional and efficient service experience. However, some customers also noted difficulties with login and account access, finding the process increasingly tedious. A few other people also felt that some items were not exactly as described or arrived with missing components, despite the general positive sentiment regarding product accuracy.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the accuracy of item descriptions and that... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform for being easy to... See more

Website

Consumers find the website to be outstanding, secure, and easy to use, with many appreciating the variety of... See more

Service

Customers had positive experiences with service, often highlighting great communication, quick responses, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've bought plenty of guns over plenty of years through Gunbroker, with some deals being great and others less so; such is the nature of used cars and horse traders. But I've never had to worry about... See more

Company replied

Rated 5 out of 5 stars

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied

Rated 5 out of 5 stars

Probably one of the easiest online gun sales I have done in a while. The seller Shoot Straight also had great communication with me, even replying to my questions the same night after winning the auc... See more

Company replied

Rated 5 out of 5 stars

I live all the way down in North Georgia, this purchase came from Alaska, made two purchases, each one came shipped my door in like 2 to 3 days from Alaska! Not knowing what to expect, I was anticipa... See more

Company replied


Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Archery Store
  4. Hunting and Fishing Store
  5. Online Marketplace
  6. Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.6

All reviews

(53,753)

6,136 reviews in the last 12 months

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Rated 1 out of 5 stars

Gunbroker doesn't vet its sellers?! Apparently not.

Can't trust this website. There was a seller who was a scam/fraudulent seller and they took my money and didn't ship the merchandise or respond to messages. Gunbroker essentially said it's up to the seller to refund me even though they have a clear policy where they are supposed to refund the buyer. Will NOT be buying from this website again as they apparently do not vet their sellers and do not stand behind their buyers.

15 July 2026
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Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 4 out of 5 stars

expo

It was just fine.

20 July 2026
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Rated 5 out of 5 stars

New Gun

Everything was easy and went as planned.

20 July 2026
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Rated 5 out of 5 stars

You can trust GUN Broker

I’ve purchased several firearms on Gun Broker. This and all my previous purchases have gone very smoothly.

20 July 2026
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Rated 4 out of 5 stars

delivery is key

Gun Broker needs to provide tracking for shipping. Job is complete when delivery is acheived...

20 July 2026
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Rated 5 out of 5 stars

Good site for used firearms

Seller communication was very good. Description of the item was accurate. It was easy to find an FFL in my area to receive the item

20 July 2026
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Rated 5 out of 5 stars

Straightforward and non eventful…

Straightforward and non eventful ordering process. Great communication with seller and buyer.

20 July 2026
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Rated 5 out of 5 stars

Great value

Great value, wonderful product. Easy payment methods and fast shipping. What more could you want in firearms? 🫡

20 July 2026
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Rated 5 out of 5 stars

All went well

20 July 2026
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Rated 5 out of 5 stars

Impressive

Impressive! The transition , purchase and shipping were impeccable. The Vendor however… was a bit pricey nickel & diming me to death w/fees. GB user experience was tops throughout!

19 July 2026
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Rated 5 out of 5 stars

Site works for me

Site works for me. I have found excellent prices on several firearms. Gunbroker ratings of the individual sellers is helpful. Communication is great.

20 July 2026
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Rated 5 out of 5 stars

Gunbroker makes buying firearms from…

Gunbroker makes buying firearms from across the country very easy. They have my local gun dealer’s FFL on file and everything always goes smooth from bidding to paying to receiving firearm

20 July 2026
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Rated 5 out of 5 stars

I have used the Gunbroker site as a resource for valueshave used the Gunbroker site for…

I have used the Gunbroker site for years to find things that are never available locally. I have also used it as a guide to know the true value of certain guns. My experience with Gunbroker has always been positive. It is also a good resource for discovering that is hot and what is not as hot as far as demand and value goes.

19 July 2026
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Rated 1 out of 5 stars

I won the auction

I won the auction, promptly paid for the firearm, that part was great, BUT then for some unknown reason gunbroker locked my account that had been being used for 26 years, with a bright red label and stated contact customer service. Sent an email, was answered 20 hours later and was very vague! You need to send us this information to verify your account, did not know if i had been hacked, if my financial information was at risk, attempted to send the requested information,again 20 hours later was told they could not open the documents that i sent, again a wait, no number to call, limbo! Was called by phone two days later by customer support to see if they could do anything to help, nice jesture but no thank you.not what you did but how you went about doing it

19 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 4 out of 5 stars

Billing/shipping address must match

It would be nice to know ahead of bidding that shipping address and billing address must match.

14 July 2026
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Rated 5 out of 5 stars

My experience with Gunbroker

The responsiveness of the seller, the ease of use of the checkout system, the thought that went into the rules governing the auctions. All good.

19 July 2026
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Rated 5 out of 5 stars

I would like to see less notifications…

I would like to see less notifications as I don’t need a notification every time I look at or watch and bid on something or when I’m losing a bid, and only need to know when I win one!!!!

19 July 2026
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