Purchased a guitar and case, really good price on the discontinued guitar, received a £20 discount on the case really pleased. The service and delivery were first class. Only one gripe ~ The advert... See more
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Purchased a guitar and case, really good price on the discontinued guitar, received a £20 discount on the case really pleased. The service and delivery were first class. Only one gripe ~ The advert... See more
Company replied
I feel confident in going to Guitar Bitz for my guitar needs, they not only keep a good selection but also have a good depth of knowledge of the products they sell. Best of all, they are Fender s... See more
After doing some research on local music stores, I made a five hour round trip to Guitarbitz Guitar Shop in Bath to collect my Takamine acoustic guitar. As expected Sam was very helpful and nothing... See more
I've been a customer for a few years and never had a problem. Great selection of products and delivery always comes next day if you order early enough. Highly recommended. Hoping to order some ho... See more
Guitarbitz Guitar Shop is based in Frome on the Somerset & Wiltshire border, UK (only a short drive from Bath, Bristol, Trowbridge, Wells, Warminster, Taunton, Bridgewater and Exeter). Selling a wide range of electric guitars, acoustic guitars and bass guitars from major brands such as Fender, Yamaha, PRS, ESP, Tanglewood, Martin and Squier to name just a few. As well as selling a huge array of accessories including Electric/ Acoustic/Bass/Classical guitar strings, soft cases, guitar straps, etc, they also sell a wide range of guitar spare parts including machine heads, saddles, top nuts, control knobs, guitar pots and lots more. Guitarbitz have a while you wait string change service, and will also perform repairs and guitar set-up at very reasonable prices. If you can’t make it to the shop, visit their website or give them a call. All orders have Free UK express delivery.
C5 Southgate, BA11 2RY, Frome
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Very well priced items and quick delivery, i will definitely be using them again in the future
courier arrived at my home my wife was there to meet him he opened the door of the van and parcels feel out of the van he then threw them back in the van,then dragged my new amp out ,the box was battered ,i was on the phone to my wife as i was in work so i said for her to refuse it, i wasnt going to take a chance on it .i phoned guitarbitz and sent them photos they said the amp will be ok .I said i wasn't happy and they said send it back ,i phoned the following day and ordered another amp of a different make they said i was rude to the staff,,, i wasnt ,,,they said
they could'nt take a chance on me refusing another parcel as it costs them around £12 so would'nt sell me another amp.to me that's accepting that the courier company aint that good "interlink express"
AN AMP IS A BIT MORE FRAGILE THAN A SET OF STRINGS
but have to say staff were polite and refunded my money very quick
i bought a guitar off of them some time ago but i visited there shop and bought it
you can't blame guitarbitz for a dodgy courier but its something i think they and future customers need to know about

Reply from Guitarbitz Guitar Shop
Bought some guitar strings at a very competitive price, and received them
in a very short time! I don't buy things on the internet because of lower prices, it's the quick turn a round I like. Very often lowering prices too much
lowers the value we put on the goods! Life is too cheap these days makes us too greedy
Free postage, was there the next day, great product, couldn't be better!
However, give the Black Friday thing a miss. Please.
My order arrived on time, and I'm pleased with the purchase.
Good quality for a fair price.
Purchased an acoustic guitar for my Sons Xmas gift. Am sure he will be delighted with it. Guitarbitz very helpful with advise.
I would fully reccomend guitarbitz, ordered Washburn HB35 with accessory kit, as I had ordered the wrong accessory kit, got a very nice phone call checking what accessory kit I wanted and checked the guitar it was for. The member of staff was very helpful. Guitar and accessory pack came next day as promised. Very well packaged, can't fault them, would defiantly buy again and fully reccomend guitarbitz, excellent service, many thanks
These guys know music, music business and how to do business. Where other shops struggle to know what they actually have in stock Guitarbitz has an up-to-date website you can trust. If they say it's in stock - it actually IS in stock!
My order was checked, tested, packed and dispatched the same day and I received the shipment the next day. Superb service. I would, and do, recommend Guitarbitz to anyone. Five stars *****
Goods in stock, competetive price, free next day delivery, enough said!
I stumbled across guitarbitz last year when looking for a cheaper way of buying branded bass strings: these we're cheapest by far and delivery was free too! Have too many guitars and not enough cash to keep them all rolling on coated strings so bought some of the GB own brand nickels and I actually really like them. Very happy
Fast delivery and a good selection of products. Recommended.
They had a variety of products that fitted my requirements, all at great prices and delivered very swiftly - what more could you want!!
Goods arrived on time as promised. Very pleased with quality. Will buy again from this company.
Great service. Really quick and hassle free. Will be using them from now on for all my guitar related needs. Top gun service :)
First time online buyer from guitarbitz and will definately return to make a purchase. First class service and part delivered very promptly. I'm from the highlands in Scotland and when guitarbitz say free delivery anywhere on mainland UK,,,,,,,they mean it! Not like other companies who rip you off with ridiculous delivery charges.
Bought some fender strings and plectrums (sold individually). Good prices and excellent service. I will definitely use them again and might even visit the store to look at amps.
" I bought this as a birthday present,its a lovely guitar,smart and sounds great."
My order was very small, two items only, and yet was processed and delivered very promptly, exactly what I wanted, pleased with the quality of the spare part that was sent. As my first dealings with Guitarbitz, I can say that I shall look to their site in future for further orders.
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