Garden State Tile Reviews 775

TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees

Company replied

Rated 4 out of 5 stars

GST have great product selection and options for tile and accessories trade w/ delivery options too. Some of the price sheets are inaccurate and I have had to purchase more product than intended or... See more

Company replied

Rated 3 out of 5 stars

Not pleased, unable to return a tile that I can not use. GST should be willing to make a cash customer happy.

Company replied

Company details

  1. Bathroom Remodeler
  2. Architect
  3. Construction Company
  4. Day Spa
  5. Furniture Store
  6. Interior Designer
  7. Kitchen Supply Store
  8. Living Room Furniture Store

Information provided by various external sources

Garden State Tile is built on the idea that people make all the difference. Since 1957, we have proudly served the East Coast and beyond. The service and design expertise we provide have defined our reputation. With over 50 years of tile and stone experience and a long tradition of providing exceptional service, we are here to guide, educate, and consult.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

775 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Totally satisfied with the services

Totally satisfied with the services, the tile and the experience; Lorraine is the best sales person I’ve dealt with in years!

8 June 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We're so happy you had such a wonderful experience with the service and product selection at Garden State Tile!

Rated 5 out of 5 stars

I was so happy with the service I got…

I was so happy with the service I got from Carrie Freeman. Carrie's knowledge and experience working with high end products helped me to solve the daunting task of picking out the just right tile for my kitchen floor and backslash. When the guys came to put down the tile they commented on the high quality tiles and flooring and said they love working with these products. When I ordered the materials, they had it for me to pick up the next day. I honestly could not have done it without Carrie. I can't wait to start my bathroom with her!!!!

27 May 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your review and very kind words! We take great pride in our team's ability to make design dreams come true. We're so glad that you love your new kitchen, and can't wait to see you again for your bathroom!

Rated 5 out of 5 stars

We Love dealing with Garden State Tile

We Love dealing with Garden State Tile. Beautiful showroom and Michelle is so helpful and very talented with selections.

26 May 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We're so happy to hear that you enjoy our showroom, selection, and service.

Rated 5 out of 5 stars

Excellent service

Anna and Carolyn are the best! Excellent service and knowledge.

26 May 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We hope to see you again soon!

Rated 5 out of 5 stars

The staff was very helpful to me in…

The staff was very helpful to me in finding the perfect tile for my kitchen. Great selection of tile colors and styles.

26 May 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We're so happy that you enjoyed our service and selection!

Rated 5 out of 5 stars

Fantastic service and large selection of tile.

Maria at Garden State tile was extremely helpful in helping create a spectacular master bathroom for us. Anna at Garden State tile was very helpful in helping us pick up the tile during these trying times. We used Garden State tile last year for another bathroom and we used them over twenty years ago for a kitchen and bath renovation. Each time we were very pleased with the tile purchased as well as the service we received.

23 May 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review, and your commitment to Garden State Tile! We are so happy that you enjoyed your customer service experience and selection both now and in the past. Enjoy your new master bathroom!

Rated 5 out of 5 stars

It was the best place to shop

It was the best place to shop , and get help. Very nice and caring people . We wore very satisfied with their work .

21 May 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review and recommendation! We hope to see you again soon.

Rated 5 out of 5 stars

Great customer service!!

Great customer service...lots of choices and very fair prices.

19 May 2020
Unprompted review
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Reply from Garden State Tile

Thank you for your 5-star review! We're so glad to hear you enjoyed our service and selection.

Rated 3 out of 5 stars

Wonderful Selection

Wonderful selection, but confusion and incorrect items ordered a few times . Was told they have a high turn over of employees

19 May 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Our apologies for the incorrect items that were ordered. We hope you were able to get what you needed to finish the project and are happy with the end result. Please reach out to the location if we can assist, we always want to make sure we are providing the highest level of service and it looks like we failed this time. Thank you

Rated 5 out of 5 stars

Absolute GREAT customer service

Absolute GREAT customer service! Enjoyed working with Kara and Erin!

19 May 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We're so happy to hear that you had such a wonderful experience at Garden State Tile.

Rated 5 out of 5 stars

A very positive experience

A very positive experience - Glen provided his expertise in answering my questions and providing guidance regarding my tile and vanity selections. He also helped in calculating the appropriate tile quantity including the ancillary products the contractors required for installation. The customer service/support representatives (I believe I spoke with Matt) was also courteous and helpful.

12 May 2020
Unprompted review
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Reply from Garden State Tile

Thank you for the 5-star review! We're so happy to hear you had such a pleasant experience with our Design Sales Consultant and Customer Service team. We hope that you are loving your new tile!

Rated 5 out of 5 stars

The bath came out grate.

The bath came out better than we thought.
Everyone at Garden State where grate. A special thank you to Andrea White. She was more than patient with my wife and I. And went out of her way to work out ideas for the layout when we were having problems with it.
Thanks again to all at Garden State Tile We would and will recommend your company any time.

Joe and Pat

30 April 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We take pride in our ability to go above and beyond for our customers, and are so glad we could help you design a layout that works perfectly for your space.

Rated 5 out of 5 stars

Expert advice

Expert advice. The staff provided valuable insight to my decorating decisions and offered a keen eye in terms of color and texture. Highly recommend.

28 April 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We're so happy to hear that our knowledgable design consultants were able to provide such valuable insight for your projects.

Rated 5 out of 5 stars

Wonderful Tiles and Great Service

Working with Adrienne is such a bless. Adrienne is very knowledgeable and easy to work with. She helped us narrow down beautiful choices and provide advices with something that was cost effective. Sadly the project was postponed due to lockdown but looking forward to working with her once all is back.

28 April 2020
Unprompted review
Garden State Tile logo

Reply from Garden State Tile

Thank you for your 5-star review! We're so happy you enjoyed working with us, and are excited to help you complete your project. Stay safe!

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