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See what reviewers are saying

Rated 4 out of 5 stars

I honestly purchased this unlock for my Samsung Galaxy s6 locked to bell mobility and I thought I would be scamed because most of the other unlocking sites I saw the reviews were a bit scary . For the... See more

Rated 1 out of 5 stars

This company is a scam!! As an IT security expert I should have known better. I paid for an unlock code for my Iphone and two days laters I contacted them and they told me there was a delay in the unl... See more

Rated 2 out of 5 stars

Live chat guy cut off the chat when I challenged him too much about honouring their guarantee. They did not deliver in the time stated which goes against the guarantee, but would not admit it. I tried... See more

Rated 5 out of 5 stars

Tried using some other unlock site before for few of my phones (S, S2...). But they cannot unlock my new Bell S4. I try gsmliberty, a bit $$$ (gsmliberty charge $31, when others is about $10-20 fo... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Cell Phone Unlocking Service
  3. Internet Service Provider

Information provided by various external sources

GSM Liberty leader in providing Cell Phone Unlock Codes : Mobile Phone Unlocking : Cell Phone Unlock all in all Your One Stop Cell Unlock Shop!


Contact info

3.7

Average

TrustScore 3.5 out of 5

496 reviews

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No history of asking for reviews

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3.7

All reviews

(496)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely Awful

I ordered through them because of their time guarantee - for my phone 17 hours to 1 day.
After over 24 hours I get an email asking me to verify the phone number on the back of my card, credit card company and address where I ordered from.
When I pointed out the issue they told me I could have it for free but when I followed up via email they denied it and bounced and replies I sent after that.
They are total scam artists and I would avoid them at every possible opportunity. Even my cc company thought the extra info they were aking for was sketchy. Since I refused to provide the confirmation info without them honouring their guarantee, the transaction was never processed.
After getting no where after a week I used a different company instead who got me the code in under an hour.
Phone - iPhone 4 on Bell network

17 September 2014
Unprompted review
Rated 5 out of 5 stars

Successful Unlock.!!!

I was looking for a good online unlocking service, I decided to try gsmliberty, low prices and good reviews.
From the moment I made the payment to unlock a S4, I received emails to tell me the status of the process. Finally, after 2 hours of waiting, I received several codes, one of which was to unlock network, which worked perfectly.
I highly recommend the services of gsmliberty.

Freddy.
Venezuela.

16 September 2014
Unprompted review
Rated 5 out of 5 stars

Excellent, fair service

They couldn't find an unlock code for my phone, so they refunded most of what I paid and sent unlocking software instead, which did the trick. Communication was fast and professional. I had my doubts about the legitimacy of the company, but the end result was successful, affordable and professional. Would definitely recommend to others.

16 September 2014
Unprompted review
Rated 5 out of 5 stars

Great Service !!

My S5 was unlocked.
Available 24/7 via phone or Skype.
It took 48 hrs to get my unlock code.
I used an other serious company previously and they didn't manage to get this code.

I will use GsmLiberty again,
THANK YOU !!

11 September 2014
Unprompted review
Rated 5 out of 5 stars

GSMLiberty Rocks

I contacted GSM Liberty for my cell phone's unlock codes. They sent them well within their estimated time, along with instructions. I entered the code, it worked and now I can use my phone on the network I now use. These guys are GREAT.

3 September 2014
Unprompted review
Rated 5 out of 5 stars

EXcellent Experience!!!!!!!

The service was working within minutes! I took my sons phone to a store they could not do it after several attempts! I googled gsm! And it unlocked first attempt!! It took Seconds!!! This will be the only site I ever use! Thx GSM

30 August 2014
Unprompted review
Rated 5 out of 5 stars

great service

Was a little disappointed at first results came in about 40 minutes no results found paid 7 dollars more for tier 2 support express service boom 30 minutes later I got the codes and they worked awesome T-Mobile here I come

28 August 2014
Unprompted review
Rated 5 out of 5 stars

Works every time.

I have used Gsmliberty on a number of occasions. Worked first time each time. Simple and easy to use. Would definitely recommend. 100% satisfied.

23 August 2014
Unprompted review
Rated 5 out of 5 stars

Quick service, No complaints

I saw a couple of reviews that made me skeptical about this site, but eventually I decided to purchase their services come what may. They unlocked my Iphone 4 in roughly 4 days and I am now able to use it with my current wireless carrier. would easily recommend to anybody

19 August 2014
Unprompted review
Rated 5 out of 5 stars

As advertised... fast, secure and accurate!

Looked around for a site to unlock my Samsung Galaxy S4 and found the information on Gsmliberty's site was very helpful and secure. Received instant confirmation of my order and updates as they worked through the process. Received the unlock code within hours and did the unlock without any issues. Totally satisfied with this purchase.

19 August 2014
Unprompted review
Rated 2 out of 5 stars

although im sure the codes will come eventually, the times promised cant be expected and other sites are cheaper

Customer Service
Welcome back to our website, if we can assist you in anyway , please do let us know.

You -
when placing my order it told me 3 of my 4 codes would be available within 24 hours if not sooner, i have nothing so far. i checked reviews and you have a lot of good ones, but you have a few bad ones, like one that took 6 days to recieve. i would just like to know how long it will be before i get at least one code

Nick A. joined the chat

Nick A.
May I please have your order number so I can look into this for you ?

You -
order number


Nick A.
Thank you for providing the required information. May I place you on hold for a minute or two so that I could pull up the information and better assist you!

You - Click here to change
yes


Nick A.
you have placed 4 different IMEI's for different phone models

so it is taking some time

all 4 IMEI's are processing

You -
yes i have, and one said it would be available within 4-6 hours the others said longer. i realize it will take some time but if one is available i would like to at least get it, i dont want to wait for all 4 to be available


Nick A.
you will receive code and the instructions for S3, S4 & HTC one today

You -
i guess it would have been better to place each order seperately so i could get them in the time frame i was told


Nick A.
yes

that's trus

true

we have seperate servers for different phone models

You -
wow, thats not a good response for someone in customer service, especially when i talked to someone about this before i placed the order


Nick A.
when you place order together all imei has to be processed in the same server

thus you see the time delay

You -
that should have been explained in detail when i explained that i would be ordering for multiple phones, do you not agree??

thus, bad customer service and the potential for a bad review!!!!!!!

i see you no longer have a response to that


Nick A.
you could have confirmed via live chat or call while placing the order so we could have provided you seperate links for all the phone models
You - Click here to change
confirmed what??


Nick A.
to place order for different phone models

no worries

imei is processing

so you must receive the codes for S3, S4 & htc one

ASAP

kindly be patient

You -
so you're saying this is my fault and not an error on your side. no worries, are you crazy??? imei has been processing since i placed the order. you're lucky i dont have a phone because i cant yell over a computer. you be patient, i just spent 100 with you when i could have taken my business somewhere else and recieved my codes faster

EXPECT A WONDERFUL REVIEW!!!!!!!!!

NICK A, OH AND RICHARD, im sure that isnt any of your names anyway so no worries!!!!!!!

15 August 2014
Unprompted review
Rated 5 out of 5 stars

Prompt and fast delivery of code

the code was delivered within hours, the service was a bit expensive compared to others but the fact that they used a secure network for payment and the code was delivered within hours compared to the 6-8 days wait time for others was definitely worth the extra few bucks.

10 August 2014
Unprompted review
Rated 4 out of 5 stars

It worked.

First time I had to unlock a phone as I had lost my previous phone which was still under contract for another year. Because I still had to pay, I wanted to use an old flip phone from before since I was paying monthly for the service.

Code came within 24 hrs. I had to look around the internet for instructions so I was clear, but the info was there. 4 stars out of 5

7 August 2014
Unprompted review

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