Grow Therapy Reviews 

I find it very easy to select providers and manage my appointments. Customer service was easy to reach and quick to resolve my concerns. I've used several other services like this, and this is by far the best I've experienced.

My experience has been great so far. Kevin is very easy to talk with, and I truly appreciate that he takes the time to check in during our session and to make sure I’m doing well. He has provided me with valuable tools that I am currently implementing, and I’m already happy with the results I’ve seen so far.

I found the perfect therapist for me on Grow Therapy. I feel so fortunate to be able to be myself and receive the invaluable support I have been needing. I feel seen and heard and my therapist truly cares. I receive a written summary of each appointment. I feel so much better after just a few sessions. I would give her 10 stars if that were possible.

I've never had such unprofessional treatment by a doctor in my life. She was inconsistent and behavior not expected by a new therapist. Definitely shouldn't be working in mental health field. It's very disappointing to say the least.

my therapist is lovely. my concern is with the insane use of AI on the app. the AI “coach” chat-box that is the first thing you see when you open the app is incredibly concerning. AI is NOT a reliable resource for mental health treatment and in many cases can feed delusions and amplify symptoms. i am also repeatedly prompted to allow AI to record and transcribe my sessions with my therapist that include personal and sensitive information. pop-ups show up constantly asking for permission to allow AI to record my conversations.

also, i am regularly receiving emails/notifications from Grow asking to leave a review, yet this site and this specific review repeatedly says that Grow is not prompting reviews and i cannot even choose to mark this pose as prompted.

It was incredibly easy to sign up for an appointment, and my provider sent me an email with a direct link to the appointment which made the process stress-free.

Very attentive. Very informative. And most helpful.

Dr Esther Chiedu is in incredibly kind and understanding doctor. She listens to me, she really hears me and has helped me get on the right path in a short amount of time! Highly Recommend!

I love the therapist that is working with me. In just 3 sessions so far, I have discovered some deep issues that have needed to be revealed and healed. The outside resources also have been super helpful in between my sessions. I highly recommend using this platform.

The therapist was so sweet and immediately I liked her!

The Therapist was on point, charismatic - open and authentic. I matched with someone with similar cultural upbringing. It made it easy to unpack my situations and have context to find meaningful strategies for my journey. I am happy I chose grow therapy. She is a great fit! The first session was productive and intentional.

She is just a wonderful person she cares about you and if he sees your kids your kids as well she takes her time to get to know you and understand whatever it is that you're struggling with and helps you find solutions Jesus awesome I highly recommend her you will not find anyone who puts forth the help for you and actually help you instead of other doctors that are just in and out in and out in and out she actually cares and she's awesome at what she does!!!! Her assistant as well is a very sweet person and she gets things done if it's an emergency or anything she gets it done very fast very professional manner! Thank you both for all the hard work that you have put my way and my family's way I appreciate you guys

I was honestly skeptical about online therapy apps and unsure how they worked or who I would be speaking with. Grow made the process easy with great profiles and so many different therapists to choose from. Because of the detailed profiles, I was able to find the right therapist for me on the first try.
Thank you, Grow Therapy, for providing such an amazing service. I will absolutely recommend Grow to anyone looking for support, guidance and real solutions to what they may be experiencing.

If you are looking for an online mental health platform, I would strongly encourage you to look elsewhere.
When their booking process makes a mistake and places you with the wrong provider for your stated care need, do not expect accountability or resolution. Their support channels are a maze of live chats that lock you out, AI bots that redirect you to broken forms, and agents who transfer you to a "specialized team" and then disappear.
When I involved my insurance to resolve a billing dispute, my insurance directed me back to Grow Therapy. Grow Therapy's response was that nothing could be done because insurance had already paid. That is not how corrected claims work. It is how a company avoids paperwork.
I have had to escalate to their executive team to get any movement on a straightforward billing issue. Save yourself the frustration and find a platform that actually supports its clients when something goes wrong.

My experience with growth therapy has been transformative.My therapist is amazing her support , insights, and solution have truly enhance my life and is helping me grow in ways I never knew or expected.

they find a great fit through you r answers

Look forward to my section because Grow makes this service about me the follow up in patients portal helps a lot

I had an emergency come up, my son was sick and I needed to take him to the doctor. They charged me a $25 missed appointment fee, no consideration to life does happen and canceling within 24 hours was NOT possible for this ONE session. I haven’t missed any other sessions. This was two weeks ago, today I received an email saying my next session was cancelled due to the non payment of the missed session. Well geez! I’m not trying to run out of town with $25 and all other 8 sessions were paid JUST fine. So no warning, just cancel my visit for a payment only charged a little over a week ago?! I forgot, my goodness. So I’ve paid the $25 and cancelled all remaining sessions. Greedy and money hungry, clearly the patient isn’t at the forefront. The provider was great, the company is GREEDY!

Absolutely terrible platform. Clearly built around protecting the interests of insurance companies rather than providing a quality platform to meet the needs of clients or practitioners.
- Audio quality is terrible. We have to do a phone call simultaneously to actually hear one another.
-Video has yet to go even one session without issues. Unable to flip camera view without going into settings, and as a fun compromise it just cuts your camera feed altogether.
-Attempts to force clients into answering scaled “progress assessment” questions before allowing entrance to your session when going through any of their reminder link send via email and text. 1. That is a completely counterproductive mindset for us as clients to head into a session with. 2. Insurance companies can and will use those responses to discontinue coverage for lack of progress/benefit. Ask me how I know.
-Helicoptering, clearly to protect the wallet and interests of insurance companies. I will be 0% shocked if a whistleblower drops receipts they’ve been eavesdropping on sessions and feeding it through AI. The *ONLY* reason I use this platform is because my insurance company forced my established provider to use it in order for them to cover the exact same sessions they’d already been covering when she moved to another practice.
I could go on but I’ve already wasted a couple hours of my day navigating this platform so I’ll leave it there.

Grow therapy has extensive background information on their therapist as well as shared thoughts from the therapist themselves. This allows you to 'shop' for one who is just the right fit! They help keep you on track by sending notices about up coming appointments and suggestions for things you can do on your own to succeed in the journey of personal growth.