Groupon France Reviews 26,549

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people appreciate the personalized and efficient service, often highlighting quick delivery and effective solutions to installation issues. The products, particularly software licenses, are often described as working perfectly and providing good value. However, some customers were dissatisfied with certain aspects of the service and products. A few people reported receiving incorrect or non-functional software licenses, with issues such as duplicate keys or receiving an older version of a product. There were also isolated complaints about the quality of specific products, like mattresses, which some found to be uncomfortable.

What people talk about most

Service

Users describe ambiguous interactions with service. Many customers praise the service, highlighting rapid,... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the professionalism and helpfulness of the... See more

Product

Reviewers mention ambiguous feedback about products. Some customers report very good experiences with... See more

Quality

Customers consistently note ambiguous experiences with quality. Some reviewers praise the quality,... See more

Price

Customers had ambiguous experiences with price. While some reviewers expressed satisfaction, highlighting the... See more

Based on these reviews

Rated 4 out of 5 stars

I bought two coupons for Microsoft Office 2024 Professional Plus for Windows 10 and 11, with lifetime access: one for me and one as a gift. The person I gifted the second coupon to received the... See more

Rated 4 out of 5 stars

Office 2024 Professional or Standard Lifetime Product Key, for 1 Windows Device -"Good experience! After months of searching, I finally found a reliable solution for Office 2024. The product works pe... See more

Rated 4 out of 5 stars

Microsoft_Office 2024 Pro Plus by License Choice LLC Quick license key delivery in 1h:15 Internet activation unsuccessfull for Multiple Activation Key limit Funnily, phone activation is successful... See more

Rated 5 out of 5 stars

I've bought Microsoft Pro Office 2024 without any problem on GroupOn. I've requested my license. No answer. I've contacted Support by mail and they answered quickly providing requested license. I've f... See more


Company details

  1. Coupon Service

Written by the company

Groupon est un acteur clé du commerce local. Avec Groupon, les consommateurs peuvent découvrir et faire des économies sur des propositions étonnantes dans l’univers des loisirs, des spectacles, du voyage, de la gastronomie et du shopping. En permettant l’achat en temps réel de produits et services d’entreprises locales, de voyages, de produits de consommation et d’événements, Groupon aide à trouver le meilleur de chaque ville. À ce jour, grâce à Groupon, 47 millions d'heures de concert live ont été vécues, 65 millions de steaks servis, 15 millions de cours de fitness endurés et 240 millions de cafés bus dans le monde.


Contact info

3.8

Great

TrustScore 4 out of 5

27K reviews

5-star
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Replied to 22% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very easy to use

Very easy to use, and if you encounter any issues, the support team responds quickly and helps you resolve your Microsoft-related problems. Thank you!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

First time using Groupon France

First time using Groupon France; purchased 4 Microsoft Office permenante licences for half the price of a 1-year subscription to 365. Money saved this year & for the future too! Simple & quick, great customer service from Technivision France too!

27 February 2026
Unprompted review
Rated 1 out of 5 stars

A waist of time and money.

A waist of time and money.
Many deals don’t actually exist so you buy them, try to use them but it doesn’t work so you end up waisting a lot of time searching, contacting and then trying to get a refund, which you don’t always get.
I do not recommend.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

Received the groupon coupon. Redemeed it but never receive the license. Reach out to support 3 different times at the vendor and then at Groupon without ANY reply.
AVOID

18 January 2026
Unprompted review
Rated 1 out of 5 stars

ATTENTION AU MATELAS 13 ZONES DE…

ATTENTION AU MATELAS 13 ZONES DE CONFORTS ORTHOPÉDIQUE, matelas absolument pas confortable, c'est une planche de bois ! et une grosse arnaque ! de plus si il ne convient pas le retour et à vos frais autant dire que vous le payé deux fois pour qu'en plus, une fois renvoyer,le vendeur puisse refuser de le rembourser car vous l'avez testé !
N'ACHETER SURTOUT PAS DE MATELAS CHEZ EUX !

BEWARE OF THE 13-ZONE ORTHOPEDIC COMFORT MATTRESS! This mattress is absolutely uncomfortable; it's like a plank of wood! It's a complete rip-off! Furthermore, if it doesn't suit you, you have to pay for the return, meaning you're essentially paying twice. And then, once it's returned, the seller can refuse a refund because you tested it!
UNDER ALL COSTS: DO NOT BUY A MATTRESSES FROM THEM!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Groupon are a Bad compagnie / Est une societé mauvaise

Hello, I purchased Office 2024 with Publisher in French from this site, but they delivered Office 2021 in English.

They refused the refund for this reason (attached). In fact, they are just irresponsible intermediaries: avoid them at all costs!!!! But I don't think this review will be published.

"We contacted the partner on your behalf and, after careful review, your refund request could not be approved due to {"comments":"Service already provided to customer."}.

Since the partner is the direct service provider, Groupon can only process a refund with their authorization. We fully understand that this may not be the solution you were hoping for and we sincerely apologize for any disappointment this may cause."

Bonjour, j'ai acheté Office 2024 avec Publisher en français sur ce site, mais j'ai reçu Office 2021 en anglais.

Ils ont refusé de me rembourser pour cette raison (voir pièce jointe). En réalité, ce sont des intermédiaires irresponsables : à éviter absolument ! Je doute cependant que cet avis soit publié.

« Nous avons contacté le partenaire en votre nom et, après examen attentif, votre demande de remboursement n'a pas pu être approuvée car {"comments":"Service déjà fourni au client."}.

Le partenaire étant le prestataire de services direct, Groupon ne peut procéder à un remboursement qu'avec son autorisation. Nous comprenons parfaitement que cette solution ne vous convienne pas et nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée. »

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great !

The website is clean and the provided service was fast 👍
I love this kind of website where you can save money on software licenses.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

not to be trusted

We bought ticket for a show "cirque mondial" in Paris, whose address was incorrect. we went there and miss it as it was not situated where the Groupon coupon said. Groupon on my account modified the address and marked "used" and refuses to refund me. Dishonest, company not to be trusted

29 November 2025
Unprompted review

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