Grooves.land Reviews 

2,316
TrustScore 2 out of 5

1.9

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Rated 3 out of 5 stars

Patience is key here! The prices are lower, yes.. However, the shipping takes much longer which could/will eventually put off those who don't want to wait 3-4 weeks until the item(s) are delivered.... See more

Rated 1 out of 5 stars

Ordered item on 27th May (delivery 3-7 working days). Website showing item dispatched on 4th June. Item eventually handed to EVRI on 12th June. Item delivered 15th June. Goods arrived int... See more

Rated 1 out of 5 stars

It’s been nearly three weeks and I still don’t have my order. They took two weeks to send tracking and lied about it being dispatched. The parcel is in Germany — I’m in the UK. Do not waste your tim... See more

Rated 1 out of 5 stars

AVOID. Especially if you are BASED in the UK / outside EU Not only long shipping (they are operating in Germany) , but also additional charges (and I was charged twice! ), I had to pay an extra £10... See more

Company details

  1. Music Store
  2. Book Store
  3. Video Game Store

Information provided by various external sources

Über 850.000 CDs, DVDs, Hörbücher, Konsole Games, Spielwaren und Merchandise Artikel günstig online kaufen! Mehr als 25 Jahre Erfahrung. Weltweite Lieferung.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

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No history of asking for reviews

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1.9

All reviews

(2,316)

164 reviews in the last 12 months

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Rated 3 out of 5 stars

Brought from here an RX 7900 XTX item…

Brought from here an RX 7900 XTX item as described had good communication i thought the price was including delivery and everything, going back to the website it does actually state you have to pay import charges which are not cheap can if they want be that little bit clearer and state how much that would actually be

8 January 2025
Unprompted review
Rated 1 out of 5 stars

They are scam website

They are scam website. Please don't order off of these people. I ordered something for grandson meant to be delivered within 9 days that was from 15th December still no sign of it. I've contacted them, no reply. Plus still asking for for me to order another one if go on website which didn't

15 December 2024
Unprompted review
Rated 2 out of 5 stars

Extremely slow delivery missed Christmas.

I ordered an item on 8/dec as a Christmas present but it didn't arrive until 28 December. While I was waiting for it to arrive I checked the listing for the same item on the Groovesland website and it said "expected delivery time to the UK, 4 - 11 days". Despite this, my item took 20 days to arrive. It only came from Germany so it shouldn't take that long to get to the UK. I added a second star to my rating because they included a UK adapter as (I assume) this item has an EU plug.
Very slow delivery. Not a scam - just very slow. I'll be looking elsewhere in future.

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Good Experience

Good Experience, I ordered a graphics card for my PC to Saudi Arabia and it came in 27 days. No damage or any bad sign on the GPU.

27 December 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience

Arrived to customs 1 month after purchase (not the 4-8 working days)

There is little mention of the customs charge (mine was £90 for a £415 product - 21%)

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Beware!! Do not order!

Beware!!! Do not order from them. I placed my order 3 weeks ago and paid shipping. Upon requesting a status update they said even though I paid for shipping it comes without tracing. This is a simple shipment within Europe and no possibility of knowing the where abouts. After reading all the negative reviews I believe I might have been scammed.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID GROOVELAND WEBDITE!!

Do not order from this website. I ordered a Christmas present on December 1st 22 days later I still hadn't received anything and the item definitely won't make it on time for Christmas despite it saying delivery would take between 5-8days. No communication whatsoever from the company and all my emails ignored. AVOID AT ALL COSTS🤬

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting and willing to give the benefit of doubt!

Three weeks ago I ordered a Kneecap vinyl. I waited and waited. Had to mail Grooves who were fantastic in their immediate response saying my order was not available (despite them never saying so at the point of order). I waited and waited. No mails since. I have now mailed them saying I want to know or demand a refund so I can go to a more reliable place. I wait to see if they can be recommended because my experience is responsive customer service but pants delivery>

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Hidden charges

The website does not make it clear that additional charges are due as products are shipped from abroad. I had to pay import tax 20% plus a handling charge before the computer mo it or I had purchased and already paid for, was released from the customs warehouse. I could not return the goods as this would have incurred more handling charges. Buyer beware.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Speed of delivery

I have received my order from Grooves.land within my expected delivery time which took 9 working days. Good service, highly recommended!!!

28 November 2024
Unprompted review
Rated 1 out of 5 stars

IVE BEEN CONNED!!I ordered some Christmas presents for…

I ordered some Christmas presents for my 4 year old granddaughter on 27th November but haven’t received anything just an email 2 weeks ago saying they were stuck in a German warehouse. When I tracked, they apparently can’t find the number. I think I’ve been conned & my granddaughter will be so disappointed. I’ve tried to contact them but haven’t had a reply. I’m devastated as can’t afford to spend any more money. I’m a 72 year old senior citizen on little income. I feel such an idiot;-((

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service with regular updates

I was a little sceptical of purchasing the LG speakers from grooves.land - it wasn't a retailer I was familiar with and they were also overseas. However, the goods arrived as described and the communication from sale to delivery was excellent - from order it took 7 days for delivery but this was as described, so not a problem.
I wouldn't hesitate to use grooves.land again in the future!

14 November 2024
Unprompted review

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