Grindstore Reviews 12,320

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

I ordered some notebooks because I’d just got to the end of my previous Grindstore notebook and I love the quality of the paper, it’s really smooth to write on. I also love the sweary covers. Fast del... See more

Rated 5 out of 5 stars

All t-shirts I ordered are of decent quality & reasonably priced, especially sale items. I needed to return 3x t-shirts back to Grindstone, & they've been so helpful & friendly. Nothing wrong... See more

Rated 5 out of 5 stars

Ordered Metallica Master of Puppets T-shirt with tour dates backprint! Arrived today, perfect fit, brilliant quality, I've ordered band t shirts from other sites before and the quality has been poor.... See more

Rated 5 out of 5 stars

I love the Horror Cats range and was really disappointed that the 'Meowlien' and 'Purrifier' designs weren't available as sweatshirts, so I emailed customer services to ask if there were plans to make... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

The UK's finest range of merchandise for bands, gaming, tv & movies, anime & alternative clothing. Secure online purchasing. Worldwide shipping. Student Discount.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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Rated 5 out of 5 stars

Love it all

Great product, great delivery to the other side of the world! Super happy with the quality and style

16 May 2023
Rated 1 out of 5 stars
Grindstore logo

Reply from Grindstore

Hi Sophie, we are really sorry to hear that you have received a damage keyring. Please send over a photograph to our customer services team and we can get this replaced for you straight away. Sorry for any disappointment caused. Kind Regards, The Grindstore Team.

Rated 2 out of 5 stars

almost a month has passed since I…

almost a month has passed since I placed the order and it hasn't arrived, I haven't received any emails to inform me about the order. I am still waiting but with the fear of not receiving the package or the money back

7 June 2023
Unprompted review
Grindstore logo

Reply from Grindstore

Hi, thank you for your feedback. We are sorry to hear that you are yet to receive your order. Unfortunately as you have left the review organically and not via an invitation we do not have any information to help us locate your order on our system. If you could please let us know your order number via email we will look into this for you straight away. Kind Regards, The Grindstore Team.

Rated 1 out of 5 stars

Customer services non existent

I had the wrong colour item sent, I contacted their customer service and have had no reply.

15 May 2023
Grindstore logo

Reply from Grindstore

Hi,

Thank you for taking the time to leave feedback.

We are sorry to hear that the item differs from what you expected, our apologies for this.
Could you please send us a photo of the item you received to contact@grindstore.com, so we can look into this for you and we will look into resolving the matter for you as quickly as possible.

Once again, we offer our sincere apologies for any disappointment caused.

Kind regards,
The Grindstore Team

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