Griggsequestrian Reviews 

43
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I just had to write a review after my experience ordering with Griggs Equestrian. I’ve placed two orders over the past 3 days and all the items are with me already. Super speedy and at a great price... See more

Rated 1 out of 5 stars

Sent out faulty Barbour Tempest wellies last week, I returned for a replacement and today they claim to have no size 12 left. Went online this evening and size 12 is now back in stock. Obvio... See more

Rated 5 out of 5 stars

Great experience. Really positive shopping experience with Griggs - even when I had an issue with a pair of boots I'd ordered. Initial order was dispatched promptly and with a very good courier compan... See more

Rated 5 out of 5 stars

Fantastic , family run business who really care about their customers. Personal service, excellent prices and quick, overnight delivery. Some of the reviews here seem unfair as they relate to delive... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store

Information provided by various external sources

Shop online for Equine products & accessories, perfect for the horse riders. Griggs Equestrian stock the latest clothing made by the popular brands such as Hunter, Ariat, Dublin & more.


Contact info

3.9

Great

TrustScore 4 out of 5

43 reviews

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No history of asking for reviews

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3.9

All reviews

(43)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and a reliable shop

Bought a jacket (Khaki Aubrion Team Jacket) that I've been wanting for a while, I ordered it on Saturday, and it arrived this Monday! The delivery speed was amazing (possibly due to me being around only 200 miles away)! The jacket I received is genuine and is in excellent condition, I will definitely buy from here again. I absolutely recommend this shop.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent all round service and prices

Excellent company. Ordered a gilet that was cheaper than any other store. Ordered in the afternoon and delivered before 10am the following morning! Would definitely recommend and use again.

3 February 2023
Unprompted review
Rated 1 out of 5 stars

Horrendous customer experience

Horrendous customer experience. I placed an order on 22nd November 2022 and never received any emails to say my order had been dispatched or tried to be delivered weeks later. I emailed the company asking where my parcel was and I was told ‘I suggest going to your nearest royal mail depot and see if they have it with them.’ No apology even over a month later and I still have no idea where my parcel is after going down to my local Royal Mail depot… it’s now 25th December and I still haven’t had a refund after asking for one. I’ve never shopped from this company and you won’t catch me doing it again.

22 November 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Really positive shopping experience with Griggs - even when I had an issue with a pair of boots I'd ordered. Initial order was dispatched promptly and with a very good courier company. Staff very helpful and prompt when I had a problem. Top marks; will use again!

1 November 2022
Unprompted review
Rated 5 out of 5 stars

THE best online equestrian company!

THE best service I’ve received from an online equestrian company in a very long time. Ordered Tuesday evening and delivered on Thursday! Packaged really well and fantastic prices, I highly recommend and will definitely shop again! So much so I had to Google search so I could leave a review!

27 October 2022
Unprompted review
Rated 5 out of 5 stars

Have now just received my third horse…

Have now just received my third horse rug order from Griggs. I am truly impressed by the professionalism of the staff and customer service attitude of the company. They are setting a standard that many other shops should take note of.

26 April 2022
Unprompted review
Rated 5 out of 5 stars

First class customer service.

Customer service from this company is 5 star. I left a pair of inserts for my feet inside some boots which cost me £300. I returned the boots as they were to big. They found them and returned to me free of charge. I ordered a smaller pair of boots and received them in less than 24 hours. Excellent. Would certainly use this company again.

13 January 2022
Unprompted review
Rated 5 out of 5 stars

What fantastic online service!

It's not often I go to find Trustpilot to write a review before Im asked, but I have for Griggs.
Riding boots ordered at 11am yesterday, boots delivered at 11am today.
And a fantastic quality Mountain Horse product.
I am truly blown away
Thank you so much
( and my daughter will be thrilled with these for Christmas)

1 December 2021
Unprompted review
Rated 5 out of 5 stars

First experience was a very positive one

First time of ordering with Griggs Equestrian. I ordered my daughter a gilet for riding, got a good deal for registering with them. Ordered on the afternoon of 10/11 and the item arrived on 11/11, well packaged and as described. My daughter is very happy. Great communication and service.

11 November 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Great price and wonderful customer service.
An error in shipping (not Griggs) was handled professionally and with great diligence.
Highly recommended.
M.S. & R.S.(son)

27 January 2021
Unprompted review

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