I made the card on Monday evening and before Tuesday lunchtime, the card had arrived at my house! It was a photo card which always take a bit of time to make but it looks fabulous! I know the recipien... See more
Company replied
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The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more
Very disappointing experience I ordered flowers and a card from Greetz on Friday, with delivery scheduled for Saturday. They never arrived. Initially, I was able to track the order, but the... See more
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more
Company replied
Company details
Written by the company
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Contact info
Netherlands
- www.greetz.nl
3.9
Great
44K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I just like it.
10 November 2025
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Great service👏
Great service👏
Just like to see the card before its delivered, is that pissible?
10 November 2025
Excellent but pricey
Easy app to use making cards and gifts for your loved ones. Can be a bit pricey.
5 May 2025
Reply from Greetz
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
In time and very personal
It arrived in time as requested! Many possibilities to make it personal ❤️
27 October 2025
Always good !
4 April 2025
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Love these cards
Love these cards! They're very diverse! Gifts are great as well. Service is perfect and fast!!
18 October 2025
Reply from Greetz
Thanks for the kind review! We’re delighted our service met your expectations. Your feedback is a huge encouragement to our team. We appreciate your support and hope to see you again soon!
Bad Customer service
They offer a wide range of products which is great. Customer service however is pretty awful. Not understanding at all, pretty rude even. I reached out to find out where order was as it hadn't arrived at the recipients address. No apologies, no empathy. It was my fault for entering an address incorrectly, which wasn't the case!
18 October 2025
Unprompted review
Reply from Greetz
Thanks for your review. We take your feedback seriously and want to make things right. Email us at trustpilot@greetz.com with your order details and concerns, and we’ll get back to you ASAP.
Great concept, but always disappointing experience.
Endless required scrolling through things i don’t want, daily spam with discount codes that never work when i need them. It’s great that i’m able to send cards when i’m not in the country, but the experience is always terrible and disappointing. And over time it only became worse. Even the email asking to write this review contains links that don’t work.
15 October 2025
Unprompted review
Reply from Greetz
We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.
Great concept
Great concept, works well, fast payment and delivery. Would be great with more design options: font, stickers, icons.
1 October 2025
Unprompted review
The best company
The best company, best customer service and everytime it is a beautiful surprise!
6 September 2025
Unprompted review
Reply from Greetz
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Very good experience my order arrived…
Very good experience my order arrived perfectly
1 October 2025
Reply from Greetz
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Well done
The order was easy to do via the app and the present and card I ordered, were delivered the next day as requested.
28 September 2025
Reply from Greetz
Thanks for sharing your experience! We’re delighted to know our service met your expectations. Your support means a lot to us, and we hope to see you again!
Efficient🙏🏽
26 September 2025
Late Delivery
This is my second time ordering from greetz and most likely my last. Both times I have ordered, my orders have been delivered late. You would think for a gift delivery service, they would try to do better at delivering on time and if not, don’t give that early option. My favorite part, their contact information tells you to reach out to them if delivery is not there by 8pm, yet their customer service is CLOSED at 8pm and there is no one to help.
26 September 2025
Reply from Greetz
We're really sorry your order was late. We know how important it is for things to arrive on time, especially for special occasions. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Typical Dutch customer services( none existent)
UPDATE: I am not using Greetz anymore.
They got back to me, but customer services remained same and thus I’ll be using a different company from now.
Typical Dutch customer services. Firstly, their website can be really user unfriendly at times.
But they do nice cards to family back home so I get on with it when I need to send cards. On this occasion, I accidentally ordered two cards for the same birthday a few weeks apart.
The second one I send was slightly on the late side and I didn’t realise I’d send one until it was too late so I tried ro amend it. But couldn’t.
I hoped that their customer services would be similar to the British, but predictably, they’re not… I wil try and see if I can continue using hallmark which are good here in Britain and I’m sure I can use them for postage to Holland because I know greetz could have easily sorted it but didn’t despite the fact I have given enough money to their company.
25 September 2025
Unprompted review
Reply from Greetz
Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.
I ordered a gift for my dad to arrive…
I ordered a gift for my dad to arrive on 15 September, it never arrived while I got an email it arrived. I reached out, they said they would sent it again. 5 days later: again it never arrived while I received an email it did again.
20 September 2025
Unprompted review
Reply from Greetz
We value your feedback and appreciate your review. To help us resolve your issue, please email us at trustpilot@greetz.com with the details of your concern and your order info. We look forward to helping you soon.
Happy
Have used Greetz many times for sending cards to my friends. Also perfect for next day delivery.
15 September 2025
Unprompted review
Reply from Greetz
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
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