Just had the most amazing aftercare service from Green Retreats. I had a garden office installed 9 years ago and had a query about the roof. They jumped on the issue immediately, as if I'd had it inst... See more
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Review summary
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We have had a garden room for 12+ years and have been extremely happy with the building. We needed the sliding doors realigned. From contact with customer services, an initial survey to the work o... See more
Company replied
A very friendly, professional welcome and discussion. We were amazed how much we could see from a high street location. Your representative was very knowledgeable and also clear on anything she woul... See more
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We chose green retreats after a show room visit and wanted the full service knowing exactly what we would get. We are super happy with the final room which we are using as a gym / games / office space... See more
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Company details
Written by the company
Green Retreats is the UK’s leading garden room company. Since 2005, we’ve helped over 17,000 customers grow their homes with fully insulated garden rooms, ideal as garden offices, garden gyms, garden studios, or hobby spaces. We're a family-run, eco-friendly company, proudly backed by Grand Designs’ Kevin McCloud, and consistently rated 5 stars on Trustpilot for quality, service, and transparency. Our garden rooms are turnkey solutions with all prices including professional installation foundations, year-round insulation, double glazing, uPVC doors and windows, and much more - with no hidden costs. Our building ranges cater to every budget, style and need. The cost-effective Basebox, the versatile G-Range, the high-ceiling A-Range, and our fully residential Annex range. Each building is handcrafted in Buckinghamshire and installed nationwide by our expert teams. We have two showrooms where customers can explore our buildings and quality in person. Our flagship showroom in Buckinghamshire has 21 buildings on display, and our hub showroom in Twickenham has 4 buildings. Our goal is to help our customers grow their homes in a simple, transparent, and enjoyable way; delivering beautiful, functional, and sustainable spaces that add value to their homes and enhance everyday life. Visit www.greenretreats.co.uk to learn more.
Prices inclusive of Delivery, Base, Installation & VAT.
Leading UK Manufacturer of Garden Rooms, Studios and Offices
All of the prices on our website are inclusive of delivery, base, installation & VAT (within 100 miles of our centrally located factory, HP18 0XB). Visit greenretreats.co.uk for more information.
Contact info
Green Retreats Showroom, Westcott Venture Park, HP18 0XB, Aylesbury, United Kingdom
- 01296 325777
- hello@greenretreats.co.uk
- www.greenretreats.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The young woman who showed us around…
The young woman who showed us around was very knowledgeable and did not push us but believed in the product. We were impressed by the excellent quality of the garden spaces.
17 May 2026
Unprompted review
Reply from Green Retreats
Hi Lynne,
Thank you for your lovely review. We’re so pleased you enjoyed your visit and found the team knowledgeable and supportive without any pressure.
We really appreciate you taking the time to share your experience.
The Green Retreats Team 💚
I recently had a cabin built in my…
I recently had a cabin built in my garden to use as a craft room. I am delighted with the cabin and was very pleased with the company. All of the men involved from base installation to build were professional, courteous and did a great job. Making sure they cleared everything up at the end.
7 May 2026
Unprompted review
Reply from Green Retreats
Hi Penny,
Thank you for your lovely review. We’re delighted to hear you’re so pleased with your new craft room and that you had a positive experience with the team throughout the installation.
We really appreciate you taking the time to share your experience.
The Green Retreats Team 💚
Reply from Green Retreats
Hi there,
Thank you for your kind review. We’re really pleased you found the team both friendly and professional.
We appreciate you taking the time to share your experience.
The Green Retreats Team 💚
Happy Customer
Always contactable and changed dates to suit our requirements easily.
Love the product and cannot wait to use our new garden room.
7 April 2026
Unprompted review
Reply from Green Retreats
Hi Cathy,
Thank you for your lovely review. We’re so pleased the team could support you with flexible scheduling and make the process as easy as possible.
Most importantly, we’re delighted to hear you love your new garden room. We hope you enjoy using it for many years to come.
The Green Retreats Team 💚
What a treat to visit the showroom
Visiting Green retreats was such a lovely experience, it is such a welcoming space with friendly knowledgeable staff. We are at the start of journey planning our outdoor space and their help and information has been great.
15 May 2026
Unprompted review
Reply from Green Retreats
Hi Ayshah,
Thank you for your lovely review. We’re so pleased you enjoyed your visit and found the showroom welcoming and informative.
Starting to plan an outdoor space is an exciting stage, and we’re glad the team could help guide you through the options and ideas. We appreciate you taking the time to share your experience.
The Green Retreats Team 💚
A straightforward and positive experience
A straightforward experience. Instructions clear at every stage and all the installation people who came were on time and helpful. Customer services including Jessica also easy to deal with and proactive. Can't believe how quickly the office went up and good value for money.
8 May 2026
Unprompted review
Reply from Green Retreats
Hi Claire,
Thank you for your lovely review. We’re so pleased the whole process felt straightforward and well organised from start to finish.
It’s great to hear the installation teams were punctual and helpful throughout, and Jessica will be delighted to know her support made a positive impression too.
The Green Retreats Team 💚
Exceptional!!
from start to finish…..the experience was excellent, with skilled showroom staff, professional installation & brilliant aftercare. I have no doubt we will enjoy our high quality garden room for years to come!
12 May 2026
Unprompted review
Reply from Green Retreats
Hi John,
Thank you for your wonderful review. We’re so pleased to hear the whole experience was excellent from start to finish, from the showroom through to installation and aftercare.
It’s fantastic to know you’re happy with the quality of your garden room, and we hope you enjoy it for many years to come.
The Green Retreats Team 💚
Top class customer service
We haven't made our final decision on a garden building yet, but we are so glad we found this company. The customer service at the Green Retreats showroom has been top-class. Everyone was welcoming and happy to answer our numerous questions without any pressure. Their design service is excellent, and the buildings on display are clearly high-quality. Highly recommended for the service alone
10 May 2026
Unprompted review
Reply from Green Retreats
Hi Ana,
Thank you so much for your lovely review. We’re delighted to hear you’ve had such a positive experience with the team so far and that the showroom and design service have helped you explore your options with confidence.
It’s especially nice to know you felt welcomed and supported without any pressure. We really appreciate your recommendation and hope to see you again soon.
The Green Retreats Team 💚
Visit to the flagship showroom to see the whole range in person
Lovely showroom with all the range in different sizes and different options allowed us to make some well informed decisions. Extremely friendly staff with no sales pressure. Great facilities and refreshments.
8 May 2026
Unprompted review
Reply from Green Retreats
Hi Matthew,
Thank you for your lovely review. We’re so pleased the showroom helped you explore the different ranges, sizes and options and feel confident in your decisions.
It’s also great to hear you enjoyed the relaxed atmosphere, facilities and refreshments during your visit. We really appreciate your kind words about the team.
The Green Retreats Team 💚
5* company
From our first visit to the showroom to the garden room being completed, we have been thoroughly impressed with the service from Green Retreats. We were given a warm welcome (including our dog!) and lots of helpful advice without feeling like a hard sell. Once we decided to go ahead and place an order, each step of the project was managed carefully by their friendly advisers and there was always someone on the end of the phone to answer our questions. The installers were polite and professional and the job progressed without a hitch. We are delighted with our garden room and wouldn’t hesitate to recommend Green Retreats for their 5* service. They are a pleasure to work with. Thank you for a fantastic job from start to finish.
15 April 2026
Unprompted review
Reply from Green Retreats
Hi Gilly,
Thank you so much for your wonderful review. We’re delighted to hear you felt looked after from your very first showroom visit right through to completion.
It’s lovely to know both you and your dog received a warm welcome, and that the team made the whole process feel smooth, supportive and never pressured. We’re also so pleased you’re happy with your finished garden room.
Thank you again for your recommendation and kind words about the team. It really means a lot.
The Green Retreats Team 💚
what a fantastic experience we had
what a fantastic experience we had. the installation was super fast, the team working around the house, so kind and gentle. It was like a dream becoming real. We have now been enjoying the garden studio for 6 months big deal.
6 November 2025
Unprompted review
Reply from Green Retreats
Hi Anna,
Thank you so much for your wonderful review. We’re delighted to hear the installation felt quick and seamless, and that the team made the experience such a positive one for you.
Hearing that your garden studio felt like a dream becoming reality is so lovely to read. We hope you continue enjoying your space for many more months and years to come.
The Green Retreats Team 💚
Very happy with my G1 garden room,the…
Very happy with my G1 garden room,the whole process was straightforward and stress free,all staff highly professional and was made to feel like a valued customer,would highly recommend to others. Steve H
27 March 2026
Unprompted review
Reply from Green Retreats
Hi Steve,
Thank you for your wonderful review. We’re delighted to hear you’re so happy with your G1 garden room and that the whole process felt straightforward and stress free.
It means a lot to know you felt valued throughout your journey with us. Thank you again for your recommendation and for choosing Green Retreats.
The Green Retreats Team 💚
Fantastic showroom with wonderful…
Fantastic showroom with wonderful quality garden retreats for every budget. Helpful and knowledgeable staff too.
4 May 2026
Unprompted review
Reply from Green Retreats
Hi Julia,
Thank you for your lovely review. We’re so pleased you enjoyed the showroom and found there were plenty of options to explore across the different ranges.
We really appreciate your kind words about the team and are glad you found everyone helpful and knowledgeable throughout your visit.
The Green Retreats Team 💚
What a wonderful showroom of high…
What a wonderful showroom of high quality garden rooms and annexes. So much on display for inspiration and information. Our visit was made even better by Nikki, our sales person who was both very helpful and very knowledgeable of the products. Thank you Garden Retreats, would highly recommend.
2 May 2026
Unprompted review
Reply from Green Retreats
Hi Sally,
Thank you for your wonderful review. We’re delighted you enjoyed exploring the showroom and found the different buildings and annexes inspiring and informative.
Nikki will be so pleased to hear your kind words. We’re glad she helped make your visit even more enjoyable with her knowledge and support.
Thank you again for your recommendation.
The Green Retreats Team 💚
I really wanted to see the garden rooms…
I really wanted to see the garden rooms on display and see the various options for installation, flooring , etc for real , an online or brochure photo isn’t quite the same . The salesperson was very helpful and knowledgeable . It was great to have a printout of the design and costs to take away and book a site visit at the same time ! Thanks !
1 May 2026
Unprompted review
Reply from Green Retreats
Hi Wendy,
Thank you for your lovely review. We’re so pleased you found the showroom visit helpful and that seeing the different buildings, finishes and options in person made the process easier.
We’re glad the team could support you with your design and provide everything you needed to take away and consider afterwards. Thank you again for visiting us.
The Green Retreats Team 💚
Exceptional Customer Service
I had my garden room built 5 years ago and this year when I opened it for a spring clean out I noticed there was dampness on one wall. I wrote to the customer service team and within a few weeks the issue was resolved and the inside repainted. All done withe the same wo derful approach to customer service that I experience during installation. Great team of people and I would recommend them to anyone.
28 April 2026
Unprompted review
Reply from Green Retreats
Hi Joyce,
Thank you for your lovely review. We’re so pleased we could resolve the issue for you quickly and that the experience reflected the same level of customer service you received during your original installation.
It’s wonderful to hear you’re still enjoying your garden room five years on, and we really appreciate your recommendation and kind words about the team.
The Green Retreats Team 💚
Really helpful team of people to deal…
Really helpful team of people to deal with, garden room looks great!
27 March 2026
Unprompted review
Reply from Green Retreats
Hi there,
Thank you for your kind review. We’re so pleased you found the team helpful and that you’re happy with how your garden room looks.
We really appreciate you taking the time to share your experience.
The Green Retreats Team 💚
Excellent, professional experience
A very friendly, professional welcome and discussion. We were amazed how much we could see from a high street location. Your representative was very knowledgeable and also clear on anything she would follow up on or check if a possibility for us. Couldn’t have been better.
25 April 2026
Unprompted review
Reply from Green Retreats
Hi Margaret,
Thank you for your lovely review. We’re so pleased you felt welcomed and found the visit both informative and worthwhile.
It’s great to hear our team member was clear, knowledgeable and helpful throughout your discussion. We really appreciate you taking the time to share your experience.
The Green Retreats Team 💚
Great in showroom experience
Great in showroom experience, attentive staff, good overview of the product offerings, and clear next steps
26 April 2026
Unprompted review
Reply from Green Retreats
Hi Sean,
Thank you for your kind review. We’re really pleased you had a great showroom experience and found the team attentive and the process clear.
We appreciate you taking the time to share your visit.
The Green Retreats Team 💚
Excellent customer service throughout
The whole process was very smooth and everyone we dealt with was professional and helpful.
Beginning with the initial enquiry and visit to the showroom, there was no sales pressure and only helpful advice. We were initially a bit indecisive on what design to go with and the sales person was patient and made valuable suggestions.
We then refined the design with helpful online tool, and placed the order. Communication by the staff throughout was very clear and responsive, and we knew at all stages what was due to happen next. Special thanks to Sogna our customer contact, and to all of the team who worked so hard to build the room.
The site survey similarly explained what we needed to arrange for site clearance, and we moved onto the fabrication stage.
On installation, we had several teams over a number of days. Every member of staff was friendly, polite and highly efficient.
We were amazed how quickly the construction went, and have been delighted with the final product. All our visitors have been impressed with the build quality and attention to detail.
I would not hesitate to recommend Green Retreats as they made the whole process painfree. Truly excellent service, thank you.
9 March 2026
Unprompted review
Reply from Green Retreats
Hi Andrew,
Thank you so much for your wonderful review. We’re delighted to hear the whole process felt smooth and well supported, especially while you were refining your design.
It’s great to know the team made such a positive impression throughout, and Sogna will be especially pleased to read your kind words. We’re also glad the installation ran efficiently and that you’re so happy with the finished result.
Thank you for your recommendation and for choosing Green Retreats.
The Green Retreats Team 💚
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