Car broke down after going shopping. Asked for rescue via the app. Was given the time technician would arrive and their name. They also called me whilst on route to me and arrived within an hour of as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Green Flag were responsive and supportive when the car broke down on a busy road. They maintained contact at all times until arrival and were clear in explaining what they were able to do. The car was... See more
Company replied
The app made it easy to ask for rescue after the brakes on my car failed. We were given a time of 1 hour for rescue and who would be arriving. The technician arrived within that time and was profess... See more
Company replied
Recovery truck arrived within 45 minutes on a Sunday late afternoon. Car was loaded and secured efficiently. Technician took care of us, including our dog, and drove us directly to our house, around 7... See more
Company replied
Company details
About Green Flag Breakdown Cover
Written by the company
Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7.
Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:
-
24/7 roadside assistance
-
Cover at home
-
National recovery
-
Onward travel
-
Unlimited calloutsYou may be charged if you call us
out for a repeat problem within
28 days.
Go to our website for more
information about Green Flag
breakdown cover.
Green Flag is underwritten
by U K Insurance Limited
Contact info
United Kingdom
- www.greenflag.com
4.7
Excellent
57K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent and helpful service when…
excellent and very helpful and friendly service when adding to my current plan today
27 May 2026
Reply from Green Flag Breakdown Cover
It's great to hear our team were helpful in sorting cover, Amanda. Thanks for your review. Aston
Reply from Green Flag Breakdown Cover
That's how we roll, Sheila. Thanks for your review, we appreciate it. Aston
Brilliant service by green flag
Brilliant service by green flag, could not have been more helpful five star service.
24 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
It's fantastic to hear you received brilliant service from the team, Diane. Thanks for sharing this with us. Aston
Helpful clear and friendly response…
Helpful clear and friendly response from the lady at the centre HQ, timely arrive of mechanic and helpful, friendly resolution of the (flat battery) problem by the mechanic
23 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
We're glad to hear about your positive experience with our team and the timely resolution of your flat battery issue. Thanks for sharing this with us, Peter. Aston
Reply from Green Flag Breakdown Cover
We like to make things easy, Linda. Thanks for your five star review. Aston
Reply from Green Flag Breakdown Cover
Hi Gary. We're so pleased to know you consistently receive great service from us. Thank you for your positive feedback. Rach
Quick and simple and very cheap…
Quick and simple and very cheap compared to other breakdown services
6 May 2026
Reply from Green Flag Breakdown Cover
Hi Gary. We're glad our service was quick, simple, and affordable for you. We appreciate your feedback. Rach
Reply from Green Flag Breakdown Cover
Hi Catherine. We're so glad our operator provided excellent service, sorting everything out efficiently. We appreciate your brilliant feedback! Rach
Much cheaper than i was expecting.
26 May 2026
Reply from Green Flag Breakdown Cover
Hi Jacqueline. We are so pleased to hear that our pricing was a pleasant surprise for you. Thank you for sharing your positive feedback with us. Rach
Reply from Green Flag Breakdown Cover
Hi Stefan. We are pleased to hear our team explained everything well. Thank you for sharing your positive experience. Rach
Excellent breakdown cover should you…
Excellent breakdown cover should you need it at reasonable cost. Easy to apply on line.
27 May 2026
Reply from Green Flag Breakdown Cover
Hi Paul. We're so glad you found our breakdown cover excellent and easy to apply for online. Thanks for the five star rating. Rach
quick and easy.
27 May 2026
Reply from Green Flag Breakdown Cover
Thanks for the five-star review, Sue. We appreciate it! Rach
Reply from Green Flag Breakdown Cover
Thanks for the five-star review, Bob. We appreciate it. Rach
Very helpful and good value for money
The person I spoke to on the phone was extremely helpful and informative.
The price of the cover was very competitive.
27 May 2026
Reply from Green Flag Breakdown Cover
Hi Katherine. We're so glad our team member was helpful and informative. It's great you found our cover price very competitive. Thank you for your feedback! Rach
Obtained cover with no problem.
27 May 2026
Reply from Green Flag Breakdown Cover
Hi David. We're glad you had no problem. Thank you for your five-star review. Rach
Telephone assistance was faultless
27 May 2026
Reply from Green Flag Breakdown Cover
Hi there. We're happy to hear our telephone assistance was faultless. We appreciate your kind words. Rach
Amazing Service from phone call to rescue
From the moment we contacted the call centre a weight was lifted from our minds as were stuck late evening in a car park. The call member of staff was so helpful and reassuring, efficiently arranging the mechanic. We were kept informed when we could expect rescue, updating us when the time changed to a shorter wait. About 30minutes wait in total, maybe a bit less. The mechanic sorted our issue out very quickly. I would wholeheartedly recommend green flag, they surpassed my expectations
15 May 2026
Unprompted review
Reply from Green Flag Breakdown Cover
Hi Claire. We're so happy to hear that we could lift a weight from your minds during a stressful situation. It's wonderful to know our team provided helpful and reassuring support, and that the mechanic quickly resolved your issue. We appreciate your recommendation! Rach
Staff member for breakdown was helpful…
Staff member for breakdown was helpful polite and gave me required assistance calmly.
23 May 2026
Reply from Green Flag Breakdown Cover
Hi Elizabeth. We're so glad our staff was helpful, polite, and provided calm assistance when you needed it. Rach
Reply from Green Flag Breakdown Cover
Hi Chris. We're glad you found it easy to join and appreciate your positive feedback on our terms and value. Rach
The policy was easy to understand
The policy was easy to understand, covered all the necessary things that we required . Was good value for money.
21 May 2026
Reply from Green Flag Breakdown Cover
Hi there. We're happy to hear our policy was easy to understand and met your needs. Thanks for the positive feedback. Rach
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