Great Value Holidays Reviews 151

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the holidays for being fabulous, well-organized, and offering excellent value for money. People frequently highlight the superb locations and hotels, often exceeding their expectations. The service is consistently described as impressive, with many appreciating the efficiency of transfers and arrangements. Reviewers also commend the staff for their friendliness, helpfulness, and professional demeanor, making their stays enjoyable. However, some customers noted issues with flight delays impacting car hire collection, and a few found certain aspects of their package misleading or the hotel accommodations basic. There were also instances where planned activities were unavailable due to closures or inconvenient timings.

What people talk about most

Holidays

People report positive experiences with holidays. Customers consistently praise the excellent value for... See more

Location

Reviewers highlight positive aspects of location, often describing them as stunning, beautiful, and superb.... See more

Service

Clients share positive opinions on service, frequently highlighting the excellent organization of flights,... See more

Value for money

Consumers find great satisfaction with the value for money. Many reviewers praise the fantastic prices for... See more

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently highlight the staff's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The holiday was fabulous, transfers to and from Hotel were included for a two hour journey. The Hotel manager went above and beyond, he organized a dentist for a broken tooth… the wine could have been... See more

Company replied

Rated 5 out of 5 stars

A spur of the moment last minute booking to Croatia whilst we were on our last week of another holiday and didn't want to leave the warm weather for long. Saw the email, shall we, shan't we book it, l... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault a single thing!! Everything was great from start to finish. Transport excellent both ways and hotel was lovely. Staff were friendly there and helpful, loved our room they’d thought... See more

Company replied

Rated 5 out of 5 stars

Just come back from a weeks stay at vale da Rei hotel in the Algarve. The hotel was lovely very peaceful and clean and well decorated. The flights were with easy jet all good. We paid a fair to reason... See more

Company replied


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

Written by the company

At Great Value Holidays, we believe exceptional travel experiences shouldn’t come with an extraordinary price tag. With carefully curated ATOL-protected air-inclusive packages, we set a new standard for affordable luxury holidays, while our intuitive booking platform makes travel planning seamless and stress-free. To provide the highest quality possible, each property in our portfolio is meticulously handpicked, expertly sourced, and designed to make your stay unforgettable. Our global partnerships with trusted brands and boutique properties ensure you’ll always enjoy comfort and style.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

really great hotel

really great hotel, great deal.

16 May 2026
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Reply from Great Value Holidays

Patrick: Thanks for your review!

Please sign up for our deals (via our website) if you haven't done so already.

Looking forward to assisting you with your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

First time travelling with Great Value…

First time travelling with Great Value Holidays. Customer Service very quick to respond to enquiries whilst abroad. I was very impressed and would book with them again.

16 May 2026
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Reply from Great Value Holidays

Karen: Thank you for taking the time to share your experience. We appreciate your acknowledging the service our customer service team.

We look forward to welcoming you back on another holiday!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

All good did exactly what we ordered

All good did exactly what we ordered. Smooth process from beginning to end - thank you

15 May 2026
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Reply from Great Value Holidays

Gary: We appreciate your feedback and look forward to assisting you with future holidays.

Please do subscribe for our deals (on our website) if you haven't done so already.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

The hole holiday was great

The hole holiday was great. The hotel was very clean and comfortable and staff were very friendly, helpful all the time. I was very impressed overall. The food was amazing too. Had a great holiday and enjoyed everyday that was there.thank you all.

14 May 2026
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Reply from Great Value Holidays

Dear Valued Client: Thanks for your review! We're happy to hear that everything went well and we look forward to assisting you with future holiday planning.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Very easy to get the necessary travel…

Very easy to get the necessary travel information. Booking the holiday was fairly straight forward

14 May 2026
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Reply from Great Value Holidays

HS: Thank you for taking the time to share your experience.

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Staff were really friendly and…

Staff were really friendly and courteous.
Everything was very clean
Location amazing
A real holiday and would definitely go back

14 May 2026
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Reply from Great Value Holidays

Menna:

Thanks for your feedback!

Please think of us when planning your next holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Genuinely a great value holiday!

Our Tuscan Castle package was an amazing deal; The property was amazing, our flights and car hire were all perfect and communication throughout from Great Value Holidays was excellent.

12 May 2026
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Reply from Great Value Holidays

Dear Valued Client: Thank you for taking the time to share your experience. Our clients love the Montegufoni!

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Fabulous hotel

Fabulous hotel, lovely setting. Communication from yourselves everything we needed.

13 May 2026
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Reply from Great Value Holidays

Diane: Thanks for your feedback!

We look forward to welcoming you on future holidays!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

All very well organised everything went…

All very well organised everything went to plan with transfers ferry crossing etc
Lovely hotel welcoming staff
Beautiful island, great holiday

13 May 2026
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Reply from Great Value Holidays

Melanie: Thank you for sharing your experience. We're happy to hear that your holiday was a success and we look forward to welcoming you back!

Best regards: Great Value Holidays

Rated 3 out of 5 stars

Liked the organised airport transfers but

Liked the organised airport transfers
Hotel very basic and in a 60 s time warp --coulnt get anything to eat on arrival at 3pm ,dinner was prompt 7.30pm --like being at school --very disappointing
Itinerary change when we arrived --we had arranged to meet friends on the original scheduled date to visit Capri --boat journey horrendous back and to Capri --overall Capri disappointing
I thought there was also Limoncello tasting experience --this was go to x shop and they will give you a taste --didnt bother --whole package with Great value holidays very misleading
Transfer back to airport delayed by traffic

6 May 2026
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Reply from Great Value Holidays

Janet: Thank you for sharing your feedback regarding the hotel. Please know that we have shared your comments with our team for their information.

We sincerely apologize again for the discrepancy involving the Capri excursion and regret that the experience did not meet your overall expectations.

The Limoncello excursion was intended to include a tasting experience along with free time to explore the area at your leisure. While many travelers enjoy this format, we understand and respect that it did not align with your preferences.

Thank you again for taking the time to provide your honest feedback. We do hope you returned home with some positive memories from your trip, and we would welcome the opportunity to assist you with future travels.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great value holidays

Good prices and great location

1 May 2026
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Reply from Great Value Holidays

Stan: Thank you for taking the time to post your review!

We look forward to welcoming you on future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Good value package of flights

Good value package of flights, accommodation and car in a great Tuscany location.

2 May 2026
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Reply from Great Value Holidays

N Mohindra: Thank you for taking the time to share your feedback.

We look forward to welcoming you back on future holidays.

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Holiday to Samos

Spotted the deal via Travelzoo and booking was straightforward. Documentation duly arrived. Had to contact them about wheelchair assistance at the airport and spoke to someone who was unsure of my request - as the flight booking with Jet2 was booked via GVH, Jet2 asked that I arranged this through the provider not them - and then I received a voicemail saying this had been discussed with managers and I had to sort it direct with the airline (I did manage to resolve this with Jet2 subsequently). Other than knowing there were return transfers booked as part of the package no information was sent about what this looked like and what arrangements were in place. Despite that, transfers were available following discussion with the hotel. Overall experience was pretty much just the booking, a good price for a good hotel and prompt distribution of booking paraphernalia just felt a bit in the dark after that as there was no further communication.

1 May 2026
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Reply from Great Value Holidays

Christopher: Thank you for your valuable feedback.

We apologize for any confusion regarding wheelchair assistance. It was our understanding that you were traveling with an electric wheelchair which would have needed to be cleared by the airline directly. Wheelchair assistance between gates can be arranged by us or on the airline website directly.

Thank you for your feedback regarding the transfers. We will share this with our team for their information.

We hope that, overall, you had an enjoyable holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Excellent holiday

Excellent holiday, great location, adult only resort on the beach, service fantastic. Booking was straightforward and communication as and when necessary

9 May 2026
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Reply from Great Value Holidays

Carmen: Thanks for taking the time to share your experience.

We looking forward to welcoming you on another holiday very soon!

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great experience with Great Value Travel

Great experience from booking, to travel, to the superb hotel. My daughter and I booked a wellness getaway to Montenegro through Great Value holidays and it certainly was...great value! Brand new wellness hotel Siro Boka Place, had everything you could want, was spotlessly clean, the food offer was amazing, and the staff went out of their way to greet you at every opportunity, friendly and helpful.
My first booking with Great Value Holidays and would definitely book again, paperwork came through immediately and had several emails regarding extras that could be added if required, travel was seamless and great hotel at a great price, we couldn't ask for more!

1 May 2026
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Reply from Great Value Holidays

Tracy: Thank you for sharing your feedback. We're happy to hear that you and your daughter had a wonderful holiday.

We look forward to assisting you with future holidays.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Everything went according to plan

Everything went according to plan , from flights to transfers. The hotel was lovely, very helpful and friendly staff. The food at the hotel was great but one criticism I would have is that the food was always just luke warm .

7 May 2026
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Reply from Great Value Holidays

Laurence: Thanks for your feedback which we have also shared with our team for their information.

We're happy to hear that your holiday was a success and we look forward to welcoming you back soon!

Best regards: Great Value Holidays

Rated 4 out of 5 stars

Good trip for money but negotiating to…

Good trip for money but negotiating to sort details of holiday a hassle

29 April 2026
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Reply from Great Value Holidays

Thanks for your feedback. Please be assured that we have also shared it with our team for their information.

We hope that, overall, you enjoyed your holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

A wonderful trip with great…

A wonderful trip with great communications with your lovely staff member ( Sienna)

29 April 2026
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Reply from Great Value Holidays

Karin: Thanks for your review and for acknowledging the customer service provided by our team.

We look forward to welcoming you back on a future holiday.

Best regards: Great Value Holidays

Rated 5 out of 5 stars

Great holiday. Great place. Great value.

A great holiday. Everything went smoothly thanks to the comprehensive documentation and instructions issued by Great Value Holidays, which arrived with us in plenty of time prior to departure.
The location and hotel were terrific and exceeded our expectations.
The whole thing was great value for money. Thank you It was really good.

4 May 2026
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Reply from Great Value Holidays

Neil: Thanks so much for taking the time to share your experience.

We look forward to welcoming you back on another holiday.

Best regards: Great Value Holidays

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