Greatvaluegolf Reviews 22

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I bought some spare sets of Masters winter gloves , but when my current gloves disintegrated found Masters had changed the design without telling anyone and were useless for my purpose . Greatvalueg... See more

Rated 1 out of 5 stars

I recently placed an order for two items of clothing. The debit was passed to my credit card on placing the order. After about a week I had heard nothing but my card had now been credited for one of t... See more

Rated 5 out of 5 stars

I initially rang up to ask when the RBZ hybrids would be available. I was promised a return call which I received a couple of hours later to say that they were now available on the website. I placed m... See more

Rated 5 out of 5 stars

I have used this site a number of times. Mostly due to the value but secondly because service has always been first rate. I have recommended them a number of times to other golfers.

Company details

  1. Golf Club

Information provided by various external sources

Greatvaluegolf is a golf equipment shop dedicated to bringing customers a great range of merchandise at competitive prices. Our on line golf shop is run by teams of PGA pros who stock major golf brands and strive to give customer service second to none. We have some great golf deals enabling us to offer you a wide rang of discounted equipment and clothing through this online golf shop. We are always pleased to give tips and advice, so why not give us a call!


Contact info

4.2

Great

TrustScore 4 out of 5

22 reviews

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Rated 1 out of 5 stars

poor customer service

I recently placed an order for two items of clothing. The debit was passed to my credit card on placing the order. After about a week I had heard nothing but my card had now been credited for one of the items. I therefore telephoned Greatvaluegolf to find out what was going on. I only managed to divert to voicemail and left a message requesting a call back which did not happen. Eventually after 5 or 6 attempts I did get through, now over a week after placing the order during which time I had no contact or advice and was told they couldn't get the first item hence the refund but the second item would be in stock shortly. I cancelled the order and requested a full refund which I did receive but no apology. I have since obtained the items form another supplier who did NOT charge my card account until I had received an e-mail confirmation of dispatch. I will NOT be using Greatevaluegolf again

23 July 2012
Unprompted review
Rated 2 out of 5 stars

I wont be comming back

It was only a pair of sunglasses and I would have expected delivery within a week if I had gone elsewhere . But a month ? Come on ,thats poor. After an exchange of e-mails it seems the said item was out of stock and that they would 'chase the suppliers up for me '
Well thanks very much !

Surgestion , mark items as out of stock on the webpage . At least customers would then have a choice to go elsewhere or expect a long wait

22 July 2012
Unprompted review
Rated 5 out of 5 stars

Great value & great service

I have used this site a number of times. Mostly due to the value but secondly because service has always been first rate.

I have recommended them a number of times to other golfers.

20 July 2012
Unprompted review
Rated 5 out of 5 stars

Service second to none

I initially rang up to ask when the RBZ hybrids would be available. I was promised a return call which I received a couple of hours later to say that they were now available on the website. I placed my order and received the club 3 days later! What fantastic service.

20 July 2012
Unprompted review
Rated 5 out of 5 stars

The people who go that extra mile

I bought some spare sets of Masters winter gloves , but when my current gloves disintegrated found Masters had changed the design without telling anyone and were useless for my purpose .
Greatvaluegolf found me a pair of the old design from somewhere , and sent a cridit for the rest . The young lady in sales was very good .

20 July 2012
Unprompted review
Rated 5 out of 5 stars

1st class service

I found the website easy to navigate and order from. I received my items quickly. Cant ask for any more!

20 July 2012
Unprompted review
Rated 5 out of 5 stars

First Class

Got exactly what was ordered. Good product and great value. Repeat shopper.

20 July 2012
Unprompted review

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