Great Railing Reviews 407

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Always check your order. You can order 1 thing or 100 things and they will always mess it up and assume no responsibility for it. It’s great that their incompetence cost me money and time 😑

Rated 5 out of 5 stars

I ordered a white PVC fence, a black vinyl fence, Trex for a very large deck, and special order deck railings. Delivery was fast and my special order was made in two days where other companies told... See more

Rated 5 out of 5 stars

great railing has supplied my deck jobs for over 10 years now and i love the quality of what they offer compared to the competitors pricing. noone beats there price for the quality. if you find somet... See more

Rated 4 out of 5 stars

Knowledgeable staff, very responsive to emails and voice calls about questions on their products. I sent a drawing of my deck and they assisted with the number of railing posts and lots I would need.... See more

Company details

  1. Furniture Store

Information provided by various external sources

Your one stop shop for all you deck needs.


Contact info

3.6

Average

TrustScore 3.5 out of 5

407 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent price, product and customer service!!

I couldn't have been happier with my purchase from Great Railing. First of all you will not find a better price any where else. Their customer service is the best. When my product, decking and railing, was delivered we discovered that the railings were wrong. They sent the updated parts we needed with no questions asked at no extra charge. I would order from them again if needed and will highly recommend them.

14 February 2022
Rated 5 out of 5 stars

great railing has supplied my deck jobs…

great railing has supplied my deck jobs for over 10 years now and i love the quality of what they offer compared to the competitors pricing. noone beats there price for the quality. if you find something less cost then it is no good material. just being honest. and now that they have really improved their yard operations it is always going to be the best choice.
craig CQR

7 February 2022
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Received a custom quote in about a day, placed my order and everything was delivered just a couple of days later. The delivery team took the time to make sure everything was carefully unloaded and neatly stacked in my garage. Hands down, Great Rails will be the first place I check for any other materials I need.

31 January 2022
Rated 4 out of 5 stars

Thank you folks of Great Railings

all the people i met at Great Railing were very helpful completing my project. There were some issues with delivery, and only sent the driver to deliver a whole truck full of material of 24 foot boards. But all in all, was a positive experience. Both decks came out looking Great.

10 January 2022
Rated 5 out of 5 stars

Best customer service!!

Always take care of my decking and railing needs, I left a bracket in the parking lot and was in a pinch and the sales manager personally drove it out to me great railings customer service is top notch!!

4 January 2022
Rated 5 out of 5 stars

Reliable and knowledgeable

I own a fence company a few hours away, and when I need any product on short notice I always give them a call! The prices and availability are unmatched—Terry and all of the other staff are very helpful and straight to the point!

27 December 2021
Rated 5 out of 5 stars

Very Satisfied

Good pricing, very helpful customer service during the ordering process and a smooth delivery. I was very satisfied with the overall order and am looking forward to installing my new trex deck and railing system!

11 December 2021
Rated 4 out of 5 stars

Good Experience

Would have loved to give 5 stars on Speed, service, response and clarity of doing business. Unfortunately deducting 20% on returns is expensive for the customer. Your next door dealer never charged restocking fees.

7 December 2021

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