Great Outdoors Reviews 

5,033
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered 2 Yeti Ice Blocks on Tuesday 14th July at 4pm and they arrived via courier on Wednesday 15th. That is a company that deserves a 5/5 for service and delivery! absolutely excellent! Than... See more

Rated 5 out of 5 stars

Very helpful and approachable staff. Gave good advice and showed me a few options for hiking boots. Ended up buying the boots from their online store but on delivery I noticed a manufacturing defect w... See more

Company replied

Rated 5 out of 5 stars

I got excellent advice on hiking boots in the South Great George's Street shop from a very knowledgeable sales assistant. He went through lots of boots with me, when we decided on the most suitable... See more

Company replied

Rated 5 out of 5 stars

Bought a pair of Hoka Anapacas for a five day hike in the alps. Had great service when trying on different shoes with Ian, who shared his time and knowledge while I was deciding. Later when the shoes... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Outdoor Sports Store
  6. Running Store

Written by the company

Founded in 1976, the shop is currently owned and managed by Ken Costigan and Derek Moody. It's as 100% Irish now as it was guaranteed Irish back then. Since our inception as the Great Outdoors, we have welcomed many adventurers through our doors. People venturing off to the North Pole, Everest and other hard to reach places have all stocked up here before setting off. Others diving in the Red Sea or the Glacial Fjords of Iceland have been equipped through ourselves. Students on J1 visas or Australian work permits have all been looked after before heading off on their travels. No matter how big your adventure, it's still your adventure and we have always strived to make that adventure the best possible one. We hope that anyone who enjoys "the Outdoor Life" will find much to interest them both in our shop and on our site. We have built our reputation on our great brand ranges and the experienced and qualified staff that we employ. All of the staff are outdoors' people and have as much interest in adventure as our customers do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(5,033)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, efficient and enthusiastic

14 May 2024
Great Outdoors logo

Reply from Great Outdoors

Many thanks Ann - we appreciate the review.

Rated 5 out of 5 stars

Easy and straight forward

The ordering process was simple. My product arrived in two days. They communicated updates at each stage.

14 May 2024
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Reply from Great Outdoors

Thank you Louise! Glad to hear our communication was on point for you.

Rated 5 out of 5 stars

Best experience I’ve ever had buying…

Best experience I’ve ever had buying online. I phoned to check the delivery options to be told if I ordered right away it would arrive the following morning.

An hour later I got a call to say my package was in the post.

The staff member was exceptionally helpful and went well beyond the cap of duty.

Fair play to you guys and great work by the chap that phoned me back.

I needed the bag for a trip away and it came on time and I’m delighted.

28 May 2024
Great Outdoors logo

Reply from Great Outdoors

Hey Richard, thanks so much for taking the time to leave this review! Customer service is always our top priority so we are really glad to hear we could make your experience so positive.

We hope you like your new Cabin Zero bag and hope to see you again.

Rated 5 out of 5 stars

Super

Efficient & reliable ordering process & delivery

13 May 2024
Great Outdoors logo

Reply from Great Outdoors

Many thanks for the kind words!

Rated 5 out of 5 stars

unbelievable service

unbelievable service ! goods arrived same day in Dublin.

16 May 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you Robert for writing this review! We are really happy to hear our delivery exceeded expectations.

Rated 5 out of 5 stars

Happy with my purchases and the…

Happy with my purchases and the customer service was a five star experience thanks to Paul

1 May 2024
Great Outdoors logo

Reply from Great Outdoors

Many thanks Colette! We will pass this great feedback over to Paul.

Rated 5 out of 5 stars

Excellent service

Very good service came very quick staff very helpful and friendly

15 May 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you Peter, we are very happy to hear our customer service was up to par!

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