Great Outdoors Reviews 

5,033
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered 2 Yeti Ice Blocks on Tuesday 14th July at 4pm and they arrived via courier on Wednesday 15th. That is a company that deserves a 5/5 for service and delivery! absolutely excellent! Than... See more

Rated 5 out of 5 stars

Very helpful and approachable staff. Gave good advice and showed me a few options for hiking boots. Ended up buying the boots from their online store but on delivery I noticed a manufacturing defect w... See more

Company replied

Rated 5 out of 5 stars

I got excellent advice on hiking boots in the South Great George's Street shop from a very knowledgeable sales assistant. He went through lots of boots with me, when we decided on the most suitable... See more

Company replied

Rated 5 out of 5 stars

Bought a pair of Hoka Anapacas for a five day hike in the alps. Had great service when trying on different shoes with Ian, who shared his time and knowledge while I was deciding. Later when the shoes... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Outdoor Sports Store
  6. Running Store

Written by the company

Founded in 1976, the shop is currently owned and managed by Ken Costigan and Derek Moody. It's as 100% Irish now as it was guaranteed Irish back then. Since our inception as the Great Outdoors, we have welcomed many adventurers through our doors. People venturing off to the North Pole, Everest and other hard to reach places have all stocked up here before setting off. Others diving in the Red Sea or the Glacial Fjords of Iceland have been equipped through ourselves. Students on J1 visas or Australian work permits have all been looked after before heading off on their travels. No matter how big your adventure, it's still your adventure and we have always strived to make that adventure the best possible one. We hope that anyone who enjoys "the Outdoor Life" will find much to interest them both in our shop and on our site. We have built our reputation on our great brand ranges and the experienced and qualified staff that we employ. All of the staff are outdoors' people and have as much interest in adventure as our customers do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(5,033)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, great delivery

24 February 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you very much Maria!

Rated 5 out of 5 stars

Would like to thank the sales assistant…

Would like to thank the sales assistant Laura Smith was very helpful and friendly while I was panicking trying to buy kids ski gloves for my daughter who was heading out that night with her school trip
Thank you again

1 March 2024
Unprompted review
Great Outdoors logo

Reply from Great Outdoors

Hi Tony, thank you so much for this great review - it goes a long way and we will be sure to let Laura know you are thankful for her help. We hope the ski gloves are a success!

Rated 5 out of 5 stars

Ordered a smart watch

Ordered a smart watch. The order stated 3 day delivery and the product came in 2 days. No issues well wrapped and protected. Thank you

23 February 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you for taking the time to share your experience with us Brian! We appreciate it.

Rated 5 out of 5 stars

Great service

Great quality products available and super fast delivery. I am very happy with my shopping experience.Definitely will be back to shop again.Thanks

6 February 2024
Great Outdoors logo

Reply from Great Outdoors

Thanks for the review Olga, we're very happy that you enjoyed our service and we know that you'll be just as impressed by the product.

We look forward to keeping the standard high for your next order.

Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Rated 5 out of 5 stars

express delivery in Dublin

I ordered a matress for my son's scouts camp in the evening, the guys in Great outdoors managed to post it the next morning, so that I received my parcel the same day (within 24 hours from ordering), which is fantastic! Many thanks

6 February 2024
Great Outdoors logo

Reply from Great Outdoors

Thanks for the review Bea, we love it when a plan comes together! We hope you haven't spoiled your son too much with the mattress that you got him, it is one of the best and he'll sure get a lot of mileage out of it.

We look forward to seeing you order again so we can keep up the high standards.

Kind regards,

Paul O'Neill,
E-commerce Manager,
Great Outdoors.

Rated 5 out of 5 stars

Fantastic

Ordered a fleece yesterday and I was so impressed when it arrived this morning. Fast and fantastic business😊

23 February 2024
Unprompted review
Great Outdoors logo

Reply from Great Outdoors

Thanks for the review Claire, we do aim to please and when we're good, we're good.

Happy to hear too that you were impressed. We hope that the fleece keeps you warm when needed!

Kind regards,

Paul O'Neill,
E-commerce manager,
Great Outdoors.

Rated 5 out of 5 stars

Excellent customer service and good sales

Very helpful with sizing questions and knowledgeable about the product.

Bought a ski jacket and was really impressed with the brands they carried / very happy with the jacket.

2 February 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you, Emily! We really appreciate the kind words about our product range & knowledge and hope to see you again.

Rated 5 out of 5 stars

Bought a jacket online with All 4 One…

Bought a jacket online with All 4 One vouchers. The Assistant was brilliant as they had to do multiple transactions.

15 February 2024
Great Outdoors logo

Reply from Great Outdoors

Many thanks, Shane for the kind words! We hope you like the new microlight jacket.

Rated 5 out of 5 stars

Excellent advice received!

I got excellent advice on hiking boots in the South Great George's Street shop from a very knowledgeable sales assistant. He went through lots of boots with me, when we decided on the most suitable one, my size was not in stock.
He put me on the email notification on their website. I duly received this about two weeks later and bought the boots.
I would highly recommend calling into the Great Outdoors for their super service!

30 January 2024
Great Outdoors logo

Reply from Great Outdoors

Hi Viv, thank you so much for this great feedback! We always try to make our service seamless for customers - be it online or in-store (or both in your case!) and are delighted to hear it all went to plan for you.

Rated 3 out of 5 stars

Shoes are good

Shoes are good, the delivery took 6 days. Had to contact great outdoors to get things moving. They were very helpful.

13 February 2024
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Reply from Great Outdoors

Thank you for your feedback, Michael. We apologise again for our courier delays - unfortunately, it was unforeseen and not our normal speed of delivery. We hope to see you again!

Rated 5 out of 5 stars

Everything arrive on time

Everything arrive on time, sizes match what was on the web site, and the process was quite intuitive.

30 January 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you Tim, we hope you like the new tent mules!

Rated 5 out of 5 stars

Great product

Great product, prompt delivery

12 February 2024
Great Outdoors logo

Reply from Great Outdoors

Many thanks for the 5 stars Frank!

Rated 5 out of 5 stars

Friendly and supporting staff

Friendly and supporting staff. Defence forces discount means a great deal to me. Good choice if product.

16 January 2024
Great Outdoors logo

Reply from Great Outdoors

Hi Dominic, thank you for this great feedback, we really appreciate it and hope to see you again.

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