Unfortunately I am unable to give 5 stars. The flooring was delivered with accuracy and I'm glad my husband was here. All the boxes came in separately but on the same truck. The shipping details were... See more
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The mats we bought were the perfect flooring for our childcare center. Eric assisted me in the choice and helped with the quantity we needed, even when we chose to change the order to include our inf... See more
Quick responses from Salesperson on quote requests. Competitive pricing. Immediate support from Mandy in Customer service and others at Greatmats when I reported that my order delivery from TForce F... See more
The delivery came earlier than initially told which was wonderful. The product installed easily and looks and feels amazing. The customer is very pleased with the end result.
Company details
Written by the company
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the company
Contact info
117 Industrial Ave., 54858, Milltown, United States
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
4.7
Excellent
10K reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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I really appreciate the service i got…
I really appreciate the service i got from Greatmats! I ended up not getting all of my mats due to a very large order and some confusion, but it was corrected very quickly! Thanks!!!
22 June 2026
Great purchase!
Great products, shipped quickly and high quality. My flooring looks great, was easy to install, and is very versatile.
19 June 2026
Great company to work with
Great company to work with. This is my second barn I have outfitted with them. Prices fair, quick ship great product as described. Customer service is awesome if you have to talk to them. Delivery service does a great job. You won’t be disappointed.
23 June 2026
They delivered on time an the product…
They delivered on time an the product was exactly what I wanted.
16 June 2026
just what we needed
These mats are exactly what we needed. I wasn’t expecting them until the middle to the end of July. You can imagine my pleasure at receiving them in two weeks.
18 June 2026
My order was shipped to the wrong…
My order was shipped to the wrong address. I was told that the issue was resolved and it would be here today. I spoke with the shipping company and it's still sitting in the wrong city.
18 June 2026
Reply from Greatmats.com Corporation
Our apologies for the issues associated with the delivery of this order. We received confirmation from our logistics team that the freight is in transit to the final delivering terminal and will be brought to the customer as quickly as possible.
No burning feet
Beth and Mandy were very helpful. Our problem of burning feet on the pool deck was solved with this product.
18 June 2026
Delivery was quick
Delivery was quick, sales person was knowledgeable, and I love these tiles.
18 June 2026
the mats are good delievered on time
9 June 2026
Product (roof deck tiles) ended up…
Product (roof deck tiles) ended up discoloring the second day it was on my roofdeck. After a month plus they are still discolored. It was not the color or quality I expected. And I even requested samples. Color was important to this roof deck project.
14 May 2026
Reply from Greatmats.com Corporation
We have been working with this customer and explained to her that during manufacturing, a thin membrane of polyurethane encapsulates each granule on the face of the tile. When this thin membrane is exposed to UV light, it begins a degradation process, which initially shows the yellowing being seen. During this process, the thin top layer of polyurethane will break down. When this is complete, the original color of the tile will be restored. She has confirmed with us that she has seem some improvement and plans to check back in in a couple of weeks.
Customer Service
The mats are great quality and customer service is even better. When we had an issue with a mat that was received, they were very attenuative and helped out in a timely manner.
17 June 2026
Just finished installing the mats
Just finished installing the mats. Thanks to Eric, all went well. Everything went together as expected and the mats finish great. It’s hard physical labor. Wow. One thing I would change if I were do it again, order the mats to fit the exact stall sizes so there isn’t as much cutting. I had to trim approximately 3” off each side piece to accommodate for the actual smaller size of the stalls. Even though the spec size of the stalls are 10x12 and 10x10, they are actually smaller because of the 6x6 framing. That resulted in having to trim 3” off each side to get the mats to fit. The trimming takes time and patience to get it right. Aside from that the finished product is wonderful and it will be around to stay for the long haul.
12 June 2026
Everything was on time and no problems…
Everything was on time and no problems with the product. Looks great.
16 June 2026
There was a double billing for my…
There was a double billing for my product and the customer service person handled it the same day.
JRA
12 June 2026
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