Have ordered a few trophies over the past 20+ years from GTC John and never been disappointed. On this occasion needed a memorial trophy, with a limited budget, John went extra mile to get us as much... See more
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Established in 1992 by John Gaymer, The Gravesham Trophy Centre is a friendly, family-run business based in Gravesend, Kent. We have a passion for giving you professional, high-quality engraved items you will be proud to own or present. For over 30 years, we have supplied personalised awards, gifts, medals and glassware to our customers all over the UK and internationally.
Contact info
135 Singlewell Road, DA11 7QA, Gravesend, United Kingdom
- 01474 560016
- sales@graveshamtrophycentre.co.uk
- www.graveshamtrophycentre.co.uk
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Excellent communications and service
Excellent communications and service. Quality product 100% recommend

Reply from Gravesham Trophy Centre
Great industry knowledge
Always so accommodating. Great advice and good imagination to give the trophy that special feeling

Reply from Gravesham Trophy Centre
Complete trust
Complete trust in John and his team to get everything right, great correspondence as it isn't just 1 trophy but 17, that need to be engraved first time to save all any issues. You get that and more at Gravesham Trophies

Reply from Gravesham Trophy Centre
Wonderful trophies from an excellent company.
Wonderful trophies from a wonderful company, nothing was to much trouble , this workforce is exceptional, friendly and helpful and the end result is quality at a sensible price.
Buy with confidence, I intend to re- order for next year's new show season.

Reply from Gravesham Trophy Centre
Great communication
Great communication, even at the weekend and evenings! Outstanding customer service! Delighted with the tankard and will be very proud to present it to the recipient.

Reply from Gravesham Trophy Centre
Product even better than expected
Product even better than expected. Good price, quick delivery and excellent quality.

Reply from Gravesham Trophy Centre
Website made it easy to place order
Website made it easy to place order. John was very helpful when discussing my order and responded quickly to my requests. It was also easy to monitor order progress and delivery status and options.
Thank You for an excellent service.
Hugh

Reply from Gravesham Trophy Centre
Best company ever.
Always helpful, always do an excellent job. There was lots of instructions and they were carried out to perfection as always.
Absolutely brilliant.

Reply from Gravesham Trophy Centre
Second time I have used Gravesham…
Second time I have used Gravesham Trophy Centre. Excellent service. Adopted logos, did the engraving and had the order back to me in 4 days.

Reply from Gravesham Trophy Centre
Engraved Glass
I have just received my engraved crystal glass from Gravesend and I can thank them and all their staff for the effort they have taken to complete and deliver my order, especially to Anthony and John who I feel I know personally now. My order was complicated to say the least and had to be perfect. All dealt with me politely, professionally and very friendly. I made so many phone calls to them I thought they may not have answered the phone but each time it seemed they were happy to deal with me and nothing was too much trouble. The glass is perfect

Reply from Gravesham Trophy Centre
Great Service
They were extremely helpful and able to offer a quick turnaround. Good quality salvers.

Reply from Gravesham Trophy Centre

Reply from Gravesham Trophy Centre
TOP QUALITY
Very Very Helpful each stage confirmed. Details were all correct. I was under a lot of pressure to get this completed .I explained that i was going away on holiday and they delayed postage until i returned.
Only regret was I did not check the measurement size.
Group are all happy with size ,and quality. Thank you to everyone.

Reply from Gravesham Trophy Centre
5 Star Service!
Brilliant service and communication. Product arrived before the requested date and the item was perfect! I will definitely use again, thank you.
Great service
Perfectly engraved good quality item
Perfectly engraved good quality item, delivered safely.

Reply from Gravesham Trophy Centre
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