Grade Potential Reviews 

183
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the tutors for their knowledge, patience, and ability to make learning engaging and comfortable, often leading to significant academic improvement. Many highlight the excellent service, noting the company's flexibility and convenience of in-home sessions, alongside an efficient process for finding suitable tutors and prompt communication. However, some customers also noted challenges with the tutor matching process, experiencing delays or being matched with tutors whose schedules or experience did not align with their needs. A few others reported issues with billing, including discrepancies in charges, and expressed dissatisfaction with customer service regarding these payment concerns.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising tutors for their professionalism,... See more

Service

People report positive experiences with service, with many customers expressing satisfaction with the ease of... See more

User experience

Clients share positive opinions on user experience, with many expressing satisfaction and gratitude for the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve only had 1 lesson so far, but my tutor is really knowledgeable, kind and patient. She has told me things I didn’t know about my ancestry just by my grandparents name (my dad is 1st gen American,... See more

Rated 5 out of 5 stars

My 7th grader is hugely benefiting from the in-home tutoring service provided by Grade Potential tutoring. The tutor is very prompt, works with our convenient timings. The tutor is able to explain it... See more

Rated 5 out of 5 stars

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so muc... See more

Rated 5 out of 5 stars

Ed was excellent! He was soft spoken and had my daughter who has severe ADHD speaking softly as well. Everything I mentioned I wanted in a tutor when I spoke to the company I got! Ed turned frustratio... See more


Company details

  1. Tutoring Service
  2. Career and Education Provider
  3. Private Tutor

Written by the company

At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day. We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress. We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time. Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(183)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Supportive Staff

The task of finding a tutor for my 1st Grader was daunting. Upon first calling Grade Potential, I was greeted with a knowledgeable and kind staff member who made me feel at ease!
The process was simple in registering, and a tutor was located for our family within days.
The staff are very communicative and our tutor is wonderful!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Our tutor was very encouraging and…

Our tutor was very encouraging and positive. My daughter took to her right away. She is organized and has a plan for the progression of our sessions and an achievable goal set for my daughter. She uses different methods to keep my daughter engaged.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Good professionals

Very happy with my tutor , she very understandable and even help not on working hours if you have any questions.My son loved her she easy going very professional. Recommend!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Kathleen: the Consummate Tutor!

Kathleen is an amazing professional. Her knowledge of MAC navigation and utilization of Adobe Apps is spot on! She is personable and relatable and most importantly, patient. In just two sessions, she has far exceeded my expectations. She has provided me with problem-solving strategies that are greatly reducing my fears and anxieties, dealing with a computer that is completely new to me. I would recommend her wholeheartedly!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Tutor

Tutor, Shamitha was very accommodating and consistently communicated with us. He has been helpful and encouraging

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Cynthia is amazing

Cynthia is amazing! Very good with my son my only regret it that I don’t start sooner. So thankful I joined with y’all

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Well prepared & Professional

Our tutor is well prepared and always puts in extra effort to ensure the material is explained clearly. The service is so convenient since the tutor comes directly to us. We are very impressed and will definitely recommend to all our friends and family.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

I started trying to assistance for a 4…

I started trying to assistance for a 4 year child 3 weeks age. They 1st placed tutor that 7pm was an acceptable time to start session. Then tried to place a tutor the teacher chemistry for high school students that has no experience with children. Still waiting for them to TRY to find a suitable match. This is unacceptable.!

17 February 2026
Unprompted review
Grade Potential logo

Reply from Grade Potential

Thank you for bringing this to our attention. We’re sorry to hear about your experience and the frustration it may have caused. We understand your concerns regarding finding the right tutor match for your student. We understand how important it is to find the right tutor and are working to find an appropriate match.

Your feedback is important to us, and we appreciate you taking the time to share it to help improve our processes.

Rated 5 out of 5 stars

Anna

Anna, who is teaching me Spanish is very intelligent very soft spoken and very patient as a teacher. She speaks four languages fluently. This lady is very intelligent. I’m very happy with her instruction.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Tiara has been absolutely amazing with…

Tiara has been absolutely amazing with my son, Alan. she was kind, patient, and incredibly understanding. She truly takes the time to connect with him and meets him where he is, which means so much as a parent.

What really stood out to me is how much she genuinely cares. not just about teaching the material, but about Alan’s confidence and growth. She explains things in a way he understands and creates such a positive, encouraging learning environment. Alan feels comfortable with her, and that makes a huge difference.

We are so grateful for Tiara and would highly recommend her to any family looking for a caring, dedicated, and knowledgeable tutor.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank You!!

we have been tutoring now for aprox. 6-7 months and we appreciate all the help and support thats been given to us by grade potential tutoring! from finding a tutor who fit our needs and matched well with our student to the follow up messages asking how it is going! You guys have been awesome every step of the way! THANK YOU! 🙏

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Ms. Gwen

Ms. Gwen is amazing with our daughter. She’s able to keep our daughter interested in her studies which was difficult for me to do! Having her as an art teacher was a great bonus!

2 March 2026
Unprompted review

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