AVOID! Not only was the item damaged prior to deciphering the order nor being “sturdy” as they advertised , the company confirmed I could return it and would provide an immediate refund. I return... See more
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See what reviewers are saying
Item not shipped as per time frames on their website. Can't get a response from the company via their only form of contact. Can't comment on the quality of their products as I haven't received it but... See more
Product is great and looks very minimalistic chic for the very very affordable price. Assembly was also super easy although screws for the hooks seemed awkwardly small and was difficult to screw in so... See more
As L.V. Martins, would its the putting it right that counts! I recently bought a Diesel heater from "Grabastore NZ". Fantastic Trader, Quick and easy delivery, communication, and after care. I h... See more
Company details
Written by the company
Welcome to GrabStore! At GrabStore, our aim is to offer you a wide range of quality products that meet the needs of our customers; from the computer, electronics and accessories to CCTV security camera systems, health and wellness devices! Not only have we got the trendiest Products, but we can also guarantee that they are of the finest quality. Our customers are our top priority and through our products, we work hard towards building long-lasting and meaningful relations with them. We started as a small business in New Zealand, and our aim is to continue providing our customers with products that keep them happy, at prices that keep them happy.
Contact info
Christchurch, New Zealand
- order@grabstore.co.nz
- www.grabstore.co.nz
3.0
Average
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the towbar was great but u would not…
the towbar was great but u would not measure.the size of the hole for me cheers Gerakd
10 January 2023
Grab your money!
Grab your money!
Ordered item for a Christmas present 3/12/22.
Tracking number assigned 6/12/22.
Nothing has happened since!
They don't answer your emails!
After contacting Warehouse regarding this MUPPET company ... apparently my item is lost in transit! However the tracking number & NZPost say it hasn't even been collected!
Thanks to the incompetent Grabstore Muppets I will now have ruined Christmas day for the recipient!
I hope those responsible have an equally horrible Christmas!
Not impressed!
In this current climate, you do not deserve any custom!!
Further to Grabstore response ... I have a screenshot of order which states SOLD & SHIPPED BY GRABSTORE. conveniently I am unable to upload photographic proof of this with my review!
2 December 2022
Unprompted review
Reply from Grabstore
This is not the customer of Grabstore.co.nz and they have not purchased anything from Grabstore.co.nz
Great experience
Great experience. Excellent service, super fast delivery as my item arrived overnight. Would recommend to other people. Would shop with Grabstore again..
1 December 2022
False advertising!!!!
False advertising!!!!! DO NOT BUY FROM THEM!!!!
I ordered two office chairs from them but the product I received does not look like the product that is advertised on their website, the chairs they advertise look very comfy and soft but the chairs I received do not have any cushion support and it doesn't even look like the chair advertised. When I sent them an email along with photos to request a refund I received an email "Sorry to hear that the product you have received is not suitable for your purpose"... and I need to return it at my own expense before I can get a refund. IF THE PRODUCT RECEIVED WAS AS ADVERTISED ON YOUR WEBSITE IT WOULD HAVE BEEN FIT FOR PURPOSE. Unfortunately, I'm unable to load a photo to support this bad review.
1 December 2022
Quick dispatch and delivery
Item sent straight away. Delivery quick. Communication re. Shipping good. Unfortunately the courier delivered to the wrong address (luckily a neighbour I knew) and signed for it themselves.
1 December 2022
Fast delivery and product exactly what…
Fast delivery and product exactly what I expected.
29 November 2022
Bull crap!
Waste of my money.. missing screws also the base of the board does not fit to assemble the drawers of the tallboy.. Rip offs!!
29 November 2022
Unprompted review
Reply from Grabstore
Please send us more details of your order or email us so we can look into the issue you have got
Great products and very quick to deliver!
Such speedy delivery and great products. Thank you so much! The chair and desk were exactly what we were after and my daughter was over the moon!
18 November 2022
Great product and good support
Product as advertised and good value for money
Arrived over two days which was a little odd but easy to communicate with store and second half arrived next day
27 October 2022
Purchasing a Vacuum Cleaner part.
When you received the item I was wanting, into your store, due to lack of stock, I checked to see if you had it in. You immediately sent my item that I had been waiting for and I recieved it within 2 days. Thankfully I had chosen the correct item and it fitted my vacuum cleaner perfectly. I was amazed at how well my vacuum worked. Almost like a new one.
18 November 2022
Not easy instructions could use a video…
Not easy instructions could use a video tutorial on how to put it together in English that is. Faulty fn screws board broken in box waste of dam hard earn money never again with this lame ass company
22 November 2022
Unprompted review
Do not buy from them!
Do not buy from them!
Purchased oil diffuser and it looks completely different from the picture. Emailed them and they said they will send me the correct diffuser. I asked them to send me a picture of it and till today haven’t received a reply from them. I have already returned the diffuser requesting for a refund and till today they have not replied to my emails nor have they refunded me! Just terrible! Never ever going to buy from them in future and advising others not to buy from them either.
10 September 2022
Unprompted review
3 days after paying for goods received…
3 days after paying for goods received email stating order had been cancelled,no explanation
26 October 2022
Great price, great delivery service
Exactly the item I needed at an excellent price. Delivery was fast too, considering the item came up from the South Island to a rural address middle of the North Island. The courier tracking could have been a little better described as looked a lot like those spam delivery messages, but a minor thing.
26 October 2022
Really prompt response to my order
Really prompt response to my order. Very prompt delivery.
5 October 2022
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