The panties feel like nappies - I got the discovery set in light/medium flow and 2 out of 3 panties feel like I have diapers on. The order also took way longer than imagined - I ordered in the midd... See more
Company replied
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See what reviewers are saying
Extremely comfy, well washable at 60° after all, and also wearable as protection against otherwise painful trousers regarding that sensitive region of the body. Zero leaking for me, also overnight. Ho... See more
Company replied
the whole experience was a pleasure - gotyu has awesome offers and discounts as well as the best customer service. really good quality products, fast delivery and if there’s a problem and you contact... See more
Company replied
My panties came in the same size but fit completely different. The Leakproof Bia fits 2 sizes bigger so its way too wide, Leakproof Minerva is actually size-true, but the Venus Modell is one size smal... See more
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Company details
Written by the company
We are Gotyu- a brand by women, for women. We know from personal experience how frustrating period products and traditional underwear can be: uncomfortable, unreliable, or simply unflattering. That’s why we created Gotyu- to change all of that. Our underwear combines function, comfort, and design without compromise. It feels like your favorite underwear- only with superpowers. Our products are born from real needs and real experiences. Every panty and every bralette is thoughtfully designed, thoroughly tested, and developed with care- by a team who truly understands what matters. By women who were done with half-baked solutions. For women who want more than the same old thing. And for everyone who deserves to feel good in their body- every single day of the cycle. At Gotyu, you’ll find a wide range of styles, colors, and spapes that fit seamlessly into your daily life-whether at work, at night, or on the go. We listen to our community, take every piece of feedback seriously, and continuously evolve our products. Because we believe: Every woman is different- and every woman deserves the best. Gotyu stands for female empowerment, true innovation, and products that make your life easier. Sustainably made, thoughtfully designed, and driven by a clear mission to break taboos. For more freedom. For more comfort. For you. For all of us. ----------------------------------------------------------------------------------------------------------------- Wir sind Gotyu- eine Marke von Frauen für Frauen. Wir wissen aus eigener Erfahrung, wie frustrierend Periodenprodukte und andere Unterwäsche sein können: unbequem, unzuverlässig oder einfach nur unästhetisch. Deshalb haben wir Gotyu gegründet - um genau das zu ändern. Unsere Unterwäsche vereint Funktion, Komfort und Design, ohne Kompromisse. Sie fühlt sich an wie deine Lieblingsunterwäsche - nur mit Superkräften. Unsere Produkte entstehen aus echtem Bedarf und echter Erfahrung. Jede Panty und jedes Bralette ist durchdacht, getestet und mit Liebe entwickelt- von einem Team, das selbst weiß, worauf es ankommt. Von Frauen, die genug hatten von halbgaren Lösungen. Für Frauen, die mehr wollen als das Gewohnte. Und für alle, die sich endlich wieder wohl in ihrer Haut fühlen möchten- egal an welchem Tag des Zyklus. Bei Gotyu findest du eine große Auswahl an Styles, Farben und Schnitten, die zu deinem Alltag passen- egal ob für die Arbeit, die Nacht oder unterwegs. Wir hören unserer Community zu, nehmen jedes Feedback ernst und entwickeln unsere Produkte stetig weiter. Denn wir glauben: Jeder Frau ist anders- und jeder verdient das Beste. Gotyu steht für Female Empowerment, echte Innovation und Produkte, die dein Leben leichter machen. Nachhaltig produziert, fair gedacht und mit dem klaren Ziel, Tabus zu brechen. Für mehr Freiheit. Für mehr Komfort. Für dich. Für uns alle.
Contact info
United States
- contact@gotyu-underwear.com
- www.gotyu-underwear.com
3.7
Average
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Return policy is a nightmare
Return policy is a nightmare, I had to basically beg to be able to return my bras and get a refund bc they didnt fit and werent comfortable for me (as someone with bigger breasts).
4 June 2025
Reply from Gotyu Underwear
Thank you so much for taking the time to share your feedback with us – we’re really sorry to hear that the return process felt frustrating for you. 💜
Please know that you absolutely have the right to return your items for a refund within 14 days under the statutory withdrawal policy. In addition to that, we also offer a voluntary 30-day return period where you can easily request a size exchange or store credit through our returns portal.
We understand that not every fit works for every body, especially when it comes to support needs. We're always here to help find a better solution and have already reached out to support you directly. If you have any further questions or need help, feel free to email us anytime – we’re here for you! 😊
Reply from Gotyu Underwear
Thank you so much for your 5-star review! ✨
We’re thrilled to hear you’re happy with your purchase!
We truly appreciate your support! 😊
10/10 would recommend
I was skeptical at first but I am a huge fan now. I used pads my whole life because I hate tampons and I can't deal with a cup. But I also hated the trash. It's so comfortable with gotyu and the double wetbag is nice. I absolutely adore the changing system so you don't have to take your bottoms of. 5/5 already orderd more 👍🏼
27 May 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
The company is in contact with the…
The company is in contact with the customer in a very nice attitude. Take care of the belongings.
19 May 2025
Reply from Gotyu Underwear
Thank you so much for your kind words! ✨
We’re so happy to hear you’re satisfied with our customer support and the products!
Your support means the world to us, and we can't wait to serve you again soon! 😊
Reply from Gotyu Underwear
Thank you so much for your 4-star review! 😊
We're delighted that you love our products!
If you're looking for a model with a higher cut, we offer a variety of higher waisted panties.
Please reach out to our customer service if you have questions or want some support regarding the perfect fit for you!
Who knows, maybe one of our higher cut models will take you from 4 to 5 stars! 🌟✨
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love the quality!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Gotyu panty
Very handy for traveling, after 10 hours of use it feels too moist. Overall I'm happy with it
29 May 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
It takes time to arrive but the quality is awesome
Even though I got my Periods I swam without worries of leaking.
But pack more than 2 it's even more comfortable
20 May 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
Reply from Gotyu Underwear
Thank you so much for your 4-star review! 😊
We're delighted that you appreciate our products!
Make sure to keep an eye on our newsletter and website for our latest offers!
Who knows, maybe one of our upcoming deals will take you from 4 to 5 stars! 🌟✨
Good quality and not overpriced !
It was delivered quickly and I'm satisfied with my purchase. Will definitely purchase again
19 June 2025
Unprompted review
Reply from Gotyu Underwear
Thank you so much for your 5-star review! ✨
We’re thrilled to hear you’re happy with your purchase and the process was easy!
We truly appreciate your support! 😊
problems with refund
problems with refund, costumer service doesnt answer.
17 June 2025
Unprompted review
Reply from Gotyu Underwear
Thank you for your feedback — we're really sorry to hear that you're having trouble with your refund. 💜
Due to a lack of personal information in your review, we unfortunately cannot confirm if your email ever reached us. Please feel free to reach out again — we’ll make sure to support you as quickly as possible and resolve the issue smoothly.
Our team is always here to help and we want to make sure everything is sorted for you! 😊
Pleasant to wear, if a little on the large side
Personally I would prefer the padding not to go all the way up the back, it made me feel like I was wearing an oversized sanitary towel.
On the plus side I appreciated that despite the warm weather I never felt sweaty. The material in general is very pleasant and light.
4 June 2025
Reply from Gotyu Underwear
Thanks so much for your thoughtful feedback! 💛
We're really glad to hear that you found the material pleasant and breathable – especially during warmer days, that's such an important point!
If you're looking for a lighter feel without the padding going all the way up the back, we think you might love our seamless panties, Rhea and Bia. These styles feature ultrathin inlays, shaped more like pantie liners – offering reliable protection while feeling barely there. They're designed exactly for that “lighter” wearing experience, especially for medium-flow days. ✨
If you’d like help picking the right model, we’re always here to help! 💌
Great customer service and products
Their customer service is great. They send you care instructions and their products are great. Especially the period underwear. I usually wear their Gaia underwear on heavier days and I never had any problems. I recently bought a new set and I'm excited to try them.
21 January 2025
Unprompted review
Reply from Gotyu Underwear
Thank you so much for your kind words! ✨
We’re so happy to hear you’re satisfied with our customer support and the underwear!
Your support means the world to us, and we can't wait to serve you again soon! 😊
The service around my shipment from…
The service around my shipment from Gotyu was great!
28 April 2025
Reply from Gotyu Underwear
Thank you so much for your 5-star review! ✨
We’re thrilled to hear you’re happy with your purchase and the process was easy!
We truly appreciate your support! 😊
10/10
10/10; so glad I am able to have these options at my disposal!! My favourite part about these is that the waist bands are not too tight; so when I am bloated the waistband is tight enough to feel secure but not tight enough to be uncomfortable. Would highly recommend!
14 March 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so happy to hear that you find it comfortable and effective.
Your support means so much to us, and we’re thrilled to have you as a customer! 😊
The product is great
23 May 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊
I still don’t have my package,they…
I still don’t have my package,they resented it some weeks ago .
15 May 2025
Reply from Gotyu Underwear
Thank you for sharing your feedback with us! 💜
We’re very sorry for the delay and the frustration this has caused. Your original package couldn’t be delivered because the address provided was incorrect. We're currently still waiting for the undeliverable package to be returned to us by the shipping carrier.
As soon as it arrives back, we will of course process everything immediately. If you have any further questions or need assistance in the meantime, feel free to reach out to our customer service anytime - we’re here to help! 😊
everything fine
20 May 2025
Reply from Gotyu Underwear
Thank you so much for your feedback! ✨
We're so happy to hear that everything is fine.
Your support means so much to us, and we’re thrilled to have you as a customer! 😊
Amazing company
Their products were life changing to me. All of the period underwear I purchased had great quality, was super comfortable and worked as advertised on the website.
The customer service is one of the best I've ever experienced. They were really friendly and helpful!
The only downside was that I had to pay the shipping costs for my exchange (I accidentally ordered the wrong size).
27 April 2025
Reply from Gotyu Underwear
Thank you so much for your kind words! ✨
We’re so happy to hear you’re satisfied with our customer support and the underwear!
Your support means the world to us, and we can't wait to serve you again soon! 😊
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