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GoSun Reviews 

200
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers had a great experience with this company. Customers consistently love how quickly their orders arrive, praising the exceptionally fast shipping times, the careful packaging, and the smooth, straightforward purchasing process. People frequently mention that the items are cleverly designed, highly useful, and perform wonderfully for outdoor cooking, portable showers, and alternative energy needs. However, some customers also noted occasional issues with product quality, such as flimsy parts, defective batteries, or components arriving damaged and needing replacements. Reviewers additionally experienced delayed shipments, missing items, or found getting helpful customer support to be quite challenging when problems arose.

What people talk about most

Product

Clients share positive opinions on product, highlighting that they are high quality and perform as described.... See more

Quality

People report ambiguous experiences with quality, as many reviewers highlight outstanding performance,... See more

User experience

Consumers find user experience to be positive, highlighting that the website is sleek and easy to navigate.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders are shipped... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many consumers praising the fast, helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I first ordered the open box water flow pro and that came exceptionally fast, then signing up to their news letter, I got blessed with a discount through email. Then from there I ordered the fusion... See more

Company replied

Rated 4 out of 5 stars

My gosun solar oven was quickly delivered but with a small scratch on dark inside of the glass. It wasn’t likely to change the functionality so we accepted it. This was a gift as I’ve been happy wit... See more

Company replied

Rated 4 out of 5 stars

I received a GoSun Go replacement tube - It was very helpful that the tube came with the attached components. Two easy suggestions for improvement ... 1. Provide a QR code to the video instr... See more

Company replied

Rated 5 out of 5 stars

online customer service great. had a lot of trouble finding additional batteries for travel cooler/freezer, but finally got help and two more batteries. the fridge seems to be going out of production... See more

Company replied



Company details

  1. Solar Energy Equipment Supplier
  2. Electric Vehicle Charging Station
  3. Energy Equipment and Solutions
  4. Outdoor Clothing and Equipment Shop
  5. RV Supply Store

About GoSun

Written by the company

GoSun.co is a pioneer in portable solar technology, creating breakthrough products that empower people to be cleaner, more independent, and resilient. From solar ovens and coolers to battery systems and water purification, GoSun’s clean tech solutions are designed to meet essential needs using the power of the Sun.

Leading the charge into the next era of renewable transportation, GoSun has developed the world’s first EV Solar Charger—a compact, foldable solar array that allows electric vehicle owners to charge directly from sunlight, anywhere. This groundbreaking solar EV charger is ideal for daily commutes, camping, emergencies, or remote travel where grid access is limited or unavailable.

GoSun has been making headlines with its solar-powered car charger, showcasing the future of off-grid electric mobility. By integrating lightweight solar panels and energy-efficient design, the GoSun solar car demonstrates how solar can directly power transportation without reliance on fossil fuels or charging stations.

Whether you're preparing for adventure, emergency, or everyday life, GoSun provides innovative solar-powered gear that delivers energy independence and resilience. Join thousands who are choosing a cleaner, smarter path forward with GoSun.

The Trusted Solar Innovation Company

Money-Back Guarantee

Trees planted with purchase. Backed by CleanTech investors. Innovation for a better future.

Contact info

4.0

Great

TrustScore 4 out of 5

200 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(200)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Gosun Solar Cooker... Pure Genius!

What an incredible design! Whether its the Gosun Go or the Gosun Fusion, you will not be disappointed. We love both, because they work and work well.
The design results in higher temperatures, and faster cooking times. Plus, the electrical option for nights or low sun, is absolutely fantastic.

16 November 2025
GoSun logo

Reply from GoSun

Thank you so much for your wonderful feedback! We're thrilled to hear that you’re enjoying both the GoSun Go and the GoSun Fusion. It’s great to know the high temperatures, fast cooking times, and the electric backup option are making a real difference for you.

We truly appreciate your support and trust in GoSun. If you ever need anything or have questions, we’re always here to help!

Rated 5 out of 5 stars

Good products for everyone.

My purchase was for Christmas gifts. I have found the Gosun products to be useful and dependable. The order was shipped and arrived quickly, as usual.

14 November 2025
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Reply from GoSun

Thank you for your kind words! We’re thrilled to hear our GoSun products have been useful and dependable for your Christmas gifts. We really appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Good communications

Good communications. I was having difficulty receiving the invoice due to email problems.They worked with me to get that fixed then shipped my product promptly. FYI GoSun makes the best of the tube-type cookers. By far

13 November 2025
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Reply from GoSun

Thank you so much for your thoughtful review! We're really glad we could help sort out the email issue and get your order to you smoothly. Your kind words about our tube cookers mean a lot to the whole GoSun team — we work hard to make products that truly stand out, and it’s wonderful to hear you’re enjoying yours.

Thanks again for your support!

Rated 5 out of 5 stars

GoSun made the purchase process easy

GoSun made the purchase process easy. And their products are so useful and unique. Their commitment to innovative sustainable solutions stands out in an economy focused only on the bottom line. We need more businesses like GoSun! Thank you, GoSun.

13 November 2025
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Reply from GoSun

Thank you so much for your wonderful feedback!
We’re thrilled to hear that you found the purchase process easy and that you’re enjoying our unique, sustainable products. At GoSun, we work hard to create innovative solutions that make a real difference, and it means a lot to know that our efforts are appreciated.

Your support truly inspires us — thank you for being part of the GoSun community!

Rated 5 out of 5 stars

Responsive customer service

When I called to report slight damage to the BREW that I had purchased and had received (damage that made it leak slowly when it was tipped on its side), I was pleased that staff answered the phone and the entire product was replaced. It was shipped to me the same day. I was not even required to send a photo of the damage. They did not suggest that they'd only send a replacement part.

It is rare that a company has such available and attentive customer service.

The BREW replacement works great. No leaking.

I love making a hot drink when I am camping, travelling or commuting to work.

When camping "off the grid", I use the BREW to heat hot water that I pour into a rubber hot water bottle that I put inside my sleeping bag so I can tolerate camping at lower temperatures.

27 October 2025
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Reply from GoSun

Thank you so much for sharing your experience! We’re truly glad to hear that our team was able to help quickly and that your replacement BREW is working perfectly.

It means a lot to us to know that our products are making your camping, travelling, and everyday routines easier and more enjoyable. Using the BREW to heat water for your sleeping bag on off-grid trips is such a smart idea—we love hearing how customers make the most of their gear!

We appreciate your kind words and your trust in us. We're always here if you ever need anything.

Rated 5 out of 5 stars

Great solar oven.

Great solar oven.

7 November 2025
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Reply from GoSun

Thank you for the kind words! We're thrilled to hear that you’re enjoying your solar oven. Your support means a lot to us, and we’re here anytime you need assistance or have questions.

Rated 5 out of 5 stars

Good stuff

Gosun makes great products

6 November 2025
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Reply from GoSun

Thanks so much! We’re thrilled to hear you’re enjoying GoSun products. Your support truly means a lot to us!

Rated 5 out of 5 stars

Fast shipping & overall great product

The shipping was super fast and the flatware has to be one of my favorite "sustainable lifestyle" purchases yet. The design is super sleek and can fit pretty much anywhere, even in a small wallet, which is where I keep mine. It's great for when you have a busy day on the go, but also just for camping and such.

I was a bit worried that it would be difficult to clean, but I have been pleasantly surprised by the fact that they are quick and easy to clean with just some soap and water or a run through the dishwasher. Love them!

16 November 2025
Unprompted review
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Reply from GoSun

Thank you so much for sharing your experience! We’re thrilled to hear the flatware has become a favorite for your sustainable lifestyle and that its sleek, portable design fits perfectly into your day-to-day routine. So glad cleaning has been easy and convenient too—it’s always great when functionality meets style!

Rated 5 out of 5 stars

Got here quicker than expected with no…

Got here quicker than expected with no issues. I have one gripe why not give us a normal plug to an outlet instead of the one for a cigarette lighter in a car.

27 October 2025
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Reply from GoSun

Thanks so much for your feedback and for sharing your experience! We’re glad to hear your order arrived quickly and without any issues. As for the plug, that’s a great point. The cigarette lighter adapter is designed for portable, off-grid use, but we appreciate your suggestion about including a standard outlet plug as well. We’ll definitely pass this along to our product team for future improvements. Thanks again for your support!

Rated 3 out of 5 stars

the product look well but the…

the product look well but the functionalities and the parts are very week I can help you upgrade your product in electronics because i even couldn't bake pop corn or melt some plastic on electric charger after 30 min plugged .

13 October 2025
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Reply from GoSun

Hi Elie,

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that the Go-E Tray didn’t meet your expectations that’s certainly not the experience we want for our loyal customers.

We value your continued support and product insights, and we’d appreciate the opportunity to discuss this further to make things right. We’ll reach out to you directly, or you can contact us anytime at support@gosun.co

Best regards,
- The GoSun Team

Rated 5 out of 5 stars

Highly recommended

The customer service was amazing. Delivery was prompt. GoSun makes time off the grid easier to navigate. I’ve been a customer for several years, and I’ve never been disappointed.

23 October 2025
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Reply from GoSun

Thank you so much for your kind words and continued trust in GoSun!
We’re thrilled to hear that our products and service have made your off-grid experiences easier and more enjoyable. Your ongoing support truly means the world to us.

We look forward to serving you for many more years — and helping you stay powered by the sun wherever life takes you!

– The GoSun Team

Rated 5 out of 5 stars

Receipt of the solar oven

GoSun has an innovative charging system which will revolutionize charging your vehicle with the Sun.

8 October 2025
GoSun logo

Reply from GoSun

Thank you for the amazing feedback! We’re thrilled you share our excitement about GoSun’s solar charging technology — we truly believe it’s helping shape the future of clean, independent energy.

– The GoSun Team

Rated 5 out of 5 stars

Good working unit

6 October 2025
GoSun logo

Reply from GoSun

Glad to hear your unit’s working well! Thanks for sharing and for being part of the GoSun community.

– The GoSun Team

Rated 5 out of 5 stars

Awesome Presentation

Well packaged timely professional delivery is what I appreciate the most. High quality product as well.

10 October 2025
GoSun logo

Reply from GoSun

Thank you so much for your kind words! We’re happy to hear your order arrived on time and well-packaged, and that you’re enjoying the quality of your GoSun product. We really appreciate your support!

– The GoSun Team

Rated 2 out of 5 stars

I recently ordered a solar Backpack…

I recently ordered a solar Backpack kit.
It was reduced in price.
Product was being discontinued.
Original price was 159.00 US dollars.
Discontinued price. 79.00US dollars.
I researched the product with a scrutinizous eye. And decided to purchase after continuous bombardment of E-mails. Offering 10% off. However when inquiring after purchase. I was informed that the 10% was only for new customers. I’m definitely in thier Database from many previous purchases to review and test thier products. So why would they tease me to buy , “ if” . I was not eligible.
The product even at the discounted price was somewhat disappointing.
The concept was sound. But the product itself was not of a quality or level of performance to even let out of the store. Not good. Would have been better to scrap or recall, upgrade the product. I’m open to discussing this.
I will review and upgrade the product to a useful and functional kit worthy of its conceived intentions.
Thanks , Nicolias ilchuk.

7 October 2025
GoSun logo

Reply from GoSun

Hi Nicolias,

Thank you for taking the time to share your detailed feedback. We’re sorry to hear that the Backpack Kit didn’t meet your expectations and that the discount offer caused confusion — that’s certainly not the experience we want for our loyal customers.

We value your continued support and product insights, and we’d appreciate the opportunity to discuss this further to make things right. We’ll reach out to you directly, or you can contact us anytime at support@gosun.co

Best regards,
- The GoSun Team

Rated 5 out of 5 stars

A nice product I had thought about on…

A nice product I had thought about on sale so I nabbed it. GoSun items aren’t the cheapest but the quality is good. I have one of almost everything they sell and generally satisfied. The one I had an issue with they worked hard to fix.

6 October 2025
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Reply from GoSun

Thank you so much for your continued support! We’re thrilled to hear you’ve enjoyed so many of our products and appreciate your kind words about our quality and service. It means a lot to us that you gave us the chance to make things right when there was an issue.

- GoSun Team

Rated 5 out of 5 stars

Works amazing

Works amazing! I’ve baked bread muffins and veggies with easy! Would recommend the silicone muffin holders.

6 October 2025
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Reply from GoSun

That’s awesome to hear! We’re so glad you’re having fun baking with your GoSun — bread, muffins, and veggies sound delicious! Great tip on the silicone muffin holders too. Thanks for sharing and for spreading the solar love!

- The GoSun Team

Rated 5 out of 5 stars

The purchase experience was seemless

The purchase experience was seemless. Mercyandise was well packaged

6 October 2025
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Reply from GoSun

We’re so glad to hear your purchase experience went smoothly and that everything arrived safely! Thanks for sharing and for being part of the GoSun community.

- The GoSun Team

Rated 5 out of 5 stars

Awesome product

Great product! Fast shipping and great follow-up!
Using this as a handwash system incorporating 2 collapsible buckets for multi day rafting trips.

29 September 2025
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Reply from GoSun

That sounds like an awesome setup! We’re so glad to hear your GoSun gear arrived quickly and is working great for your rafting trips. Thanks for sharing your creative use — and for being part of the GoSun community!

- The GoSun Team

Rated 2 out of 5 stars

Nothing actually got fixed

Nothing actually got fixed. The wrong item was sent, then the agent said he'd figure out what was going on, and then I heard nothing.

22 September 2025
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Reply from GoSun

We’re sorry for the mix-up and the lack of follow-up — that’s not the experience we want for our customers. We’ll reach out directly to make this right and ensure you receive the correct item.

- The GoSun Team

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