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Review summary

Created with AI, based on recent reviews

Considering 598 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent stitching, genuine-feeling materials, and overall appearance of the items. Many people are also very satisfied with the customer service, highlighting their responsiveness, helpfulness, and willingness to resolve issues. The ordering process is generally smooth, and many consumers express happiness with their purchases, often becoming repeat customers. However, some people were dissatisfied with the delivery service, experiencing issues such as lost packages, incorrect zip codes, and delays. A few other people also felt that the product quality was not always up to par, mentioning issues like crooked logos, misaligned prints, and incorrect colors. There were also occasional reports of customer service being unresponsive or unhelpful when trying to resolve specific problems.

What people talk about most

Product

People report positive experiences with product, often praising the high quality, stylish design, and... See more

Quality

Consumers generally express satisfaction with the quality of products, highlighting the craftsmanship,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the outstanding and amazing... See more

Order

Customers consistently note positive experiences with order. Many reviewers express satisfaction, with some... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping times, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a black Louis Vuitton bag on Gorchic. When the bag arrived, it was the wrong size. It took a bit of back and forth, but Gorchic did right by me and sent the right bag to me. Very happy to hav... See more

Company replied

Rated 5 out of 5 stars

I’ve recently ordered two separate times from this company (1 black LV Speedy soft 30& a LV OG color Speedy 40) , both bags look great, my Speedy 40 does have one of the teeth on the zipper a little b... See more

Company replied

Rated 5 out of 5 stars

Just received my Saint Lauren lemon hobo bag.. top quality stitching is wonderful, hardware looks real and material feels genuine.. shipping was fast. Overall bad is gorgeous. Can’t wait to use the fi... See more

Rated 5 out of 5 stars

I’ve placed a couple orders with them and have been extremely satisfied every time. The last one in particular, it turned out what I purchased was no longer in inventory. They quickly reached out and... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Shoe Store

Written by the company

Gorchic - Your expert guide to the most authentic-looking bag. At Gorchic, we don’t just sell bags — we curate against the authentic. Every style we offer is benchmarked against the authentic designer version: the silhouette, the stitching, the leather feel, the hardware, even the smell. If it doesn’t measure up, it doesn’t make the cut. That’s how we help you skip the bad knockoffs — and find the one that actually looks right.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Never received the items won’t respond to emails

I ordered December 27th 2025. No shipping updates since January 8th. I’ve reached out and get a chat bot saying they will email me back but haven’t. I’ve also directly emailed customer service with no response.
The shipping company listed as being the carrier handling my package on their site is non existent according to google. I’ve requested a refund multiple times and nothing. I’ve requested accurate tracking information because the tracking number provided is only showing up for their site and when searched is coming back as not associated with any carrier service.
I believe they are a scam company and are not sending out products and faking shipment until they know your payment clears then suddenly the package movement stops.

27 December 2025
Unprompted review
Gorchic logo

Reply from Gorchic

Package Delivery Updated:
Hi there,

We’re very sorry for the inconvenience caused by the delay. Due to a U.S. customs clearance delay, your package remained at customs for about 7 days, which is why the tracking showed no updates during that time.

After the clearance was completed, the tracking resumed normally and now shows that the package was successfully delivered on January 15th.

Could you please confirm whether you have received your package? We’ve tried reaching you but haven’t been able to get a response.

If you have not received it or if you have any further questions, please feel free to contact our customer support team at any time — we’re always here to help.

Thank you for your understanding and patience.

Best regards,
Gorchic Customer Care Team

----------------
Hi there,

We’re very sorry for the confusion and frustration regarding your order. We want to assure you that your order was shipped and the tracking number is valid within our logistics system, even if it doesn’t appear in public carrier searches.

Please check the email from service@gorchic.com, we have contacted with you before, maybe you can check the spam folder as well.

We take every order seriously and are committed to making this right. Thank you for your patience and understanding.

Kind regards,
Gorchic Customer Care Team

Rated 5 out of 5 stars

Great company to buy from

Placed another order with Gorchic and again the purse is beautiful! Love the caribbean blue (thats what it reminds me of) I was given with all my purchases a quality video and pictures, shipping was fast and as always customer service is A+

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Great bag, excellent experience!

I love the bag I ordered from them! it looks exactly like the videos portray them. It was shipped out in a timely manner, even though it took over two weeks to get to me. That's because it was coming from China, so a bit of wait time is to be expected. It was well worth the wait, and the bag is of good quality, and a reasonable price. I will definitely be purchasing from them again. Highly recommend Gorchic.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

GorChic is the real deal

GorChic is the real deal. Great replica bags, shoes, and jewelry. Their Top quality bags and shoes are very close to authentic- cannot detect the difference. I’ve ordered
Several bags and have never been disappointed. Highly recommend!

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Customer service doesn’t get back to…

Customer service doesn’t get back to you. The chat doesn’t even respond. My package stopped tracking. I have no delivery date. I have no idea when my package is coming and or if it still is.

6 January 2026
Unprompted review
Gorchic logo

Reply from Gorchic

Hi there,

We’re very sorry for the frustration this has caused. Your package was shipped and is in transit, but it seems there may have been a delay or tracking update issue.

Please contact us directly at service@gorchic.com
with your order details. We’ll provide updated tracking information and make sure your package is delivered as soon as possible.

We appreciate your patience and are committed to resolving this promptly.

Kind regards,
Gorchic Customer Care Team

Rated 5 out of 5 stars

Have ordered several items from…

Have ordered several items from Gorchic. They have been great getting back to me with e-mails. All the items have been quality items. Orders came with tracking and conformation numbers. Pretty cool company!!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I was a bit worried BUT reviews are…

I was a bit worried but reviews are true!!! So I placed an order and didn’t get my email and was worried. Reached out to the customer service department and they responded and confirmed my order. Sooo excited and much looking forward getting my first bag soon!!!! Will highly recommend it. It is a trusted website.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

I am just in love with everything

I am just in love with everything. The bags were such great quality, especially for the price. The customer service e amazing. You could really feel the care behind them, and everyone loved
how beautiful and affordable they were.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I love this place

I love this place, great prices and customer service excellent, I bought 2 bags great material and bags are amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

17 December 2025
Unprompted review

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