Asked Anthony for help with a camping cooker and gas bottle, the help we received was very professional he advised us and helped set it up. We used for the first time this weekend and was really sati... See more
Company replied
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See what reviewers are saying
Today I was buying new walking boots for my 10 year old and Nikki was so helpful. She had tons of knowledge, listened and understood what we wanted. Helped my son find boots that fit and he felt com... See more
Company replied
It said that my order was available to same day click and collect, which is why I bought it from here, as I needed it the following day. I then got a message saying there was a stock error. I got no m... See more
We booked a last minute first time camping trip and Christine was like our personal shopper, kitting us out with all the essentials and some fun gadgets for the kids. Great experience
Company replied
Company details
About GO Outdoors - Wigan
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Wallgate, Caroline Street, WN3 4EL, Wigan, United Kingdom
- 03443 876814
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great experience in this store
Great experience in this store. My son wanted a Mountain Equipment coat. However, we were not sure about which one to get. The staff were extremely helpful and talked us through the coats and brand.
We were very grateful and will definitely go back to this Go outdoors due to the great customer service we received.
Thank you
17 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Appreciative
I struggled to explain what item I required for a hike, a member of staff called Paul, went above and beyond to help bring my poor explanation into the exact item in which I was looking for.
Paul was friendly and supportive throughout.
Very grateful
21 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Brilliant shop had all i needed for…
Brilliant shop had all i needed for camping.. staff were really helpful. will be visiting again soon..
29 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Amazing service and knowledgeable…
Amazing service and knowledgeable staff. As usual, very happy with our visit.
25 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Camping expert
I was struggling to find some camping gear, and Paul was super helpful in finding everything i needed! He’s a great addition to the store and had lots of insight into all things camping, was a great help!
30 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Paul a credit to this store
Absolutely amazing store clean and tidy well presented staff. Fantastic range of products. Paul was so helpful he has Amazing knowledge of camping equipment He Helped me with all the gear I'd be looking for for my wild camping trip. Will be returning to this store
28 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Was in today and I was having a…
Was in today and I was having a nightmare trying to figure out what’s best for me for my festival later this year. Paul saw me struggling and was the biggest help, he helped ease my anxieties and gave me the best advice. Not so worried now! Thank you Paul!
28 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great advice
Got some great advice in store for a new jacket. Nice friendly staff. Thank you.
15 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good knowledge and could not do enough to help
Been to our Go Outdoors and never been treated as good as this one. Paul was very helpful and knowledgeable when answering my questions from small things (sleeping Bags) to more larger things (tent) would recommend going here again.
27 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Another successful trip to store
Another successful trip to store thanks to Paul. I explained what I need and he found me the best, most suitable product. Nothing was too much and he had amazing customer service. Thanks again Paul
20 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great Staff
Paul was a great help when we were in store, gave us some valuable advice and aided with our purchases that we needed
27 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wigan
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent service with friendly…
Excellent service with friendly efficient staff.
25 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service
I went in the store for some new walking trousers. I asked the staff member on clothing for some advice. She was very knowledgeable and helped me choose a great pair. Thank you
25 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store, gemma was so helpful, went above and beyond, will definitely use her service again.
24 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful with helping us choose the…
Very helpful with helping us choose the right gear for are camping trip! Great staff!
19 March 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wigan
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
What a lovely and helpful guy Paul was…
What a lovely and helpful guy Paul was at GO Wigan last night 23/4. Looking to buy a roof tent and he couldn’t have been more knowledgeable or accommodating. Hope he gets to see this. Thanks again Paul 👏
23 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Bike Service
Served by Paul, truly wonderful experience! He went above and beyond to work with my limited time in Wigan, his friendliness left such a great impression.
16 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
First camping trip
Went in store today and the store assistant Sue was amazing she helped us pick out everything we need for our first camping trip.
18 April 2026
Unprompted review
Reply from GO Outdoors - Wigan
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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