GO Outdoors - Stoke Reviews 

Tom was very friendly and helpful! Great experience will be back!

Hayley was amazing.
She went above and beyond my expectations and really made my day. I felt i was treated like a VIP.
Tom was really friendly and informative and smiley.
Well done both, i know what this feedback means.

Tom was very polite and efficient! Other staff were helpful too. Store was tidy.

Bought an electric bike. Had done some research before hand so knew roughly what I wanted. Was served by Kyle who was friendly, approachable and knowledgeable. Great service. Thank you Kyle :-)

Love the products but the click and collect is a joke, no emails or texts, had to just wing it and go in store and ask after around 10 days of no correspondence, guy who sorted it out in store was sound though got it squared away for me, didn't get his name

Great shop briught a wet suit and swim shoes good quality and excellent prices, Harry served us very friendly young man , thank-you

Harry was very helpful explaining about what i need to do with my new tent and how the warranty works

We waited 40 mins to be served.
The service given by Theresa was certainly worth waiting for. Her knowledge and attentiveness was outstanding. As a sufferer of Plantar fasciitis I was over the moon with her help and suggestions. I left the store very happy with my new Brooks trainers.

Spoke to Joel D about the tent poles for our OEX Roof Tent that were damaged in use. He was so helpful and obviously knows his stuff. He gave us suggestions on their use and after inspection replaced the damaged poles. Thank you.
Katie D was very friendly greeting us at the store entrance too.

As usual the staff were pleasant and helpful. The staff who served us on the checkout, Jo and Josh did everything they could to be helpful. We had also had interactions and advice earlier from several helpful staff including Harry and Niamh

Guy working in walking boots department was really helpful, got us the right size and gave good advice sorry I didn't catch his name. Rory on the till was great really friendly helped sort out membership saved us over £100.

Very positive experience in store, especially at the till. I was served by Tom who was extremely welcoming and patient, especially as I was struggling with two restless kids! Thanks Tom!

Harry on the tills, very engaging and a lovely warm welcoming style! Top man

Kyle was exceptional in guiding me towards the osprey rucsack that best suited my needs. I was hesitant to go for the nebula but he reassured me in both the quality of the product and the fit. Genuinely appreciated his support! ☺️

Headed straight here from work to get a changing robe I saw last time I was in! Got to the check out and was greeted by Harry who was bubbly and had a big smile on his face. Really brightened my day after work stress. Great asset to the team and just an overall lovely person! Thank you

great selection of stuff, really nice and open layout too, decent prices especially if you’re a member
tom was super patient and helpful when my membership was going awol at the till as well, lovely dude

Thanks to Paul, our shopping experience for a beginner angler, was a learning experience and a pleasure. Paul was not only knowledgeable but also very patient. He explained everything to my son and even took time to draw diagrams to help explain things even better. He found everything we needed. Nothing was too much trouble.
We will definitely be returning. Thanks again. Paul is a definite asset to your store.

Josh and Harry know their products and what quality customer service looks like. Nice one, Gentlemen.
Thank you for the advice and customer service experience today. Quality.

Always like shopping in Go Outdoors. Fantastic member discounts, friendly and knowledgeable staff. I was served by Tom on my last visit, who went above and beyond to answer my questions on Hiking, compasses and maps. 😊😊😊

Kyle was amazing at helping with the cycle scheme and ensure long the bike was ready for me to collect. Very good member of staff should be a sample to the rest of :)