GO Outdoors - Stocksbridge Reviews 

Phil, who served us, was extremely helpful and knowledgeable about the leather walking boot I was purchasing.
He was friendly and polite.

Well stocked tent show room which took the guess work out of the buying process. We didn’t buy in-store as we wanted to discuss the best product for us at home. We ordered the tent and membership card online for click and collect. The collection was straight forward apart from when we wanted to buy something else while in the store where we was told
We couldn’t use our members card as it was too soon….. but we could order the items online and collect them later.

Staff are always amazing. Always helpful and friendly. Served by Lauren / Eleanor today. A few weeks ago I was helped with a climbing helmet by the manger who was very knowledgeable and happy to chat.

Excellent service from penny and pat
Most helpful and reliable advice given by both

Steve is an asset to your store. He was extremely friendly knowledgeable and patient especially when we were trying lots of boots. He also told us about special offers in store. 10 out of 10 for Steve and thank you.

Go Outdoors Stockbridge is probably about 30 minutes drive from my location, but it is such worth a trip. The staff here are so helpful and are always extremely professional and friendly. I would like to say thank you to Anna specifically, I met Anna early 2025, from speaking to her in the store on numerous occasions she has always helped me and goes above and beyond to help. You are a credit Anna, I hope you see this. Thank you for all of your efforts and customer service, you are an amazing person. Слава Україні! 🇺🇦
T

Prompt service. Well organised.

Great variety of products so we can always find exactly what we need. Penny was really helpful with suggestions for what I might need for my first multi-day walking expedition, I even returned later on to buy something else after thinking it over. My first choice for outdoor gear in my area thanks to the lovely team.

The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan.

Rang Customer Service and explained I just needed to collect, wasn’t local and would be a 66 mile round trip to return.
Lady at customer services rang the shop to see if they could help.

Shop staff agreed to let me have my coat, took a photo of my paperwork and woohoo 🎉 I got my coat

Thank goodness common sense prevailed.
Very happy - thanks to those that made it happen

Friendly and helpful staff. Penny was very informative and helpful.

Really well stocked shop.
Great service. Was looked after very well great advice to get exactly what I needed.
Staff are extremely helpful and friendly.
Emma & lauren.
Thankyou.

Today I was helped by a lovely lady called Jo , she went above and beyond to help me find the right jacket for my needs in my budget . Jo is so knowledgeable and gave great advice . I’m very indecisive and she was kind and patient plus we also had a giggle . Jo you are a star 🌟
Thank you for your help !
Also the guys at the checkout were friendly and helpful too explaining how to get a lifetime warranty for my purchase .
I’ll definitely be back !
Rachel

Well laid out store with what you need and helpful staff

Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats needed to be washed carefully. 10/10 for customer service! Will definitely be back at Stockbridge go outdoors again.

We use Go Outdoors all the time, never any issues, customer service always good

Helpful staff was served by penny extremely friendly and her advice was really appreciated recommend using this store

Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbridge is my local go outdoors. But I'd definitely make the trip if it wasn't. Couldn't ask for better service.

Fantastic customer service from start to finish. Staff are very knowledgeable and the lady went above and beyond to help. Highly recommend a visit to Stocksbridge, other stores "local" to me in Barnsley aren't this helpful.

Excellent support from both Andy and Penny made our visit easy answered any questions.
Will be visiting again.
Thank you

3rd time I've ordered stuff and 3rd time it was poor. Go outdoor staff great but system v poor.
Ordered 6 items, days afterwards got txt from bank to say some money had been refunded. This left 5 items. Received email from outdoor to collect balance of goods but only received 1 item. Was called back 48hrs later to collect remainder. Not good at all