There was a good range of the clothes we were looking for including t shirts, trousers & jackets. The staff were helpful especially Lorna on the till who did an extensive search to locate our discoun... See more
Company replied
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See what reviewers are saying
I wanted to buy new walking boots. I needed advice and was lucky that Henry was the assistant that helped me. He was extremely knowledgeable and informative. He genuinely knew the products - advised m... See more
Company replied
Great range of items that my son needed for his Duke of Edinburgh award expedition. Friendly staff and excellent service from Charlotte.
Company replied
Great service when buying my kids’ hiking boots. Sammie was really helpful. She helped with getting the correct size and style for what we needed. Put my kids at ease. And made it a simple purchase. T... See more
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Company details
About GO Outdoors - Stockport
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Stockport Road, SK3 0TQ, Stockport, United Kingdom
- 01615 096529
4.7
Excellent
3K reviews
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Friendly and knowledgeable staff
Friendly and knowledgeable staff, esp Lorna at the till
23 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good selection of items
Good selection of items - great customer service and value for money
23 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great service when buying my kids’…
Great service when buying my kids’ hiking boots. Sammie was really helpful. She helped with getting the correct size and style for what we needed. Put my kids at ease. And made it a simple purchase. Thanks
8 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Lovely customer service
I came into the Stockport store yesterday afternoon and I was pleasantly surprised by the level of service and knowledge of the staff, I’d been struggling to find a specific tent for me and my family but have since managed to find the perfect one due to the excellent customer service I received, Kacey in particular offered great advice when talking about add ons and potential benefits a new customer like myself would be interested in, I will be visiting this store more in the future.
Thank you again for the lovely service.
19 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great range of items
Great range of items that my son needed for his Duke of Edinburgh award expedition. Friendly staff and excellent service from Charlotte.
14 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Customer support was great
Customer support was great. Thank you Lornaw
19 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Anthony was really helpful with helping…
Anthony was really helpful with helping me choose hiking shoes.
16 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stockport
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
waiting to collect a parcel
Stood waiting to collect a parcel for ages. Even though people in the store looked at me. Just turned around and walked off.
12 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
I wanted to buy new walking boots
I wanted to buy new walking boots. I needed advice and was lucky that Henry was the assistant that helped me. He was extremely knowledgeable and informative. He genuinely knew the products - advised me about different types of boots, cleaning products , socks. I felt I could trust Henry’s knowledge
11 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
There was a good range of the clothes…
There was a good range of the clothes we were looking for including t shirts, trousers & jackets. The staff were helpful especially Lorna on the till who did an extensive search to locate our discount card! Plentiful convenient parking.
10 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I have not received my order yet placed…
I have not received my order yet placed it nearly 2 weeks ago to pick it up from store it's the last time I order online
21 February 2026
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
I have used Go Outdoors many times fir…
I have used Go Outdoors many times fir my out door walking gear.just lately I have found that my usual choice of size doesn't fit well. Tops, fleeces & jackets are too tight in the body but if I choose a bigger size the sleeves are far too long
20 February 2026
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Lui on the check out was very friendly
Lui on the check out was very friendly, chatty and helped me to get the best for my money.
6 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The staff were pleasant and helpful and…
The staff were pleasant and helpful and the store had what I needed
Staff who helped Charlotte and John
3 March 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful staff and good layout
18 February 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
The online ordering process was difficult
The online ordering process was a nightmare, Go Outdoors needs to sort this process out. The jacket ordered was excellent for the price. The Stockport staff particularly on the till area were very helpful.
17 February 2026
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stockport
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Not the right colour.
I had to return the jacket I ordered and returning it was no problem, got my refund straight away. I would've given 5 stars apart from I'd renewed my £5 membership when ordering and that wasn't refunded. Maybe could've been refunded as a good will gesture as it wasn't the same colour jacket I had seen on the website.
Customer service was good though.
Unfortunately the jacket I ordered was cobalt blue on the photo on the website, I was sent midnight blue.
Slightly disappointed as the same jacket was cheaper on other websites in the colour which I was sent otherwise I may have kept it.
8 February 2026
Reply from GO Outdoors - Stockport
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good variety and prompt and pleasant service from Charlotte .
Good variety and a prompt and pleasant service from Charlotte.
21 February 2026
Unprompted review
Reply from GO Outdoors - Stockport
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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