Purchased a walking jacket and a fleece last Saturday. Most impressed with the help from assistant Karen and will be visiting again in the near future. Many Thanks
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Shopped in the Stafford store for equipment for my son to do his first Dofe expedition. Although we are used to camping and the out doors we have never needed to shop for an expedition before. We were... See more
Company replied
Karen went the extra mile today to help me. Great service thank you I love my Rab Microlight Alpine jacket
Company replied
Visited the Stafford store a few weeks ago seeking some walking boots. I have had real problems securing the right pair with my plantar fasciitis and tendonitis. Rachel was superb. Using her own podia... See more
Company replied
Company details
About GO Outdoors - Stafford (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
11-12 Gaolgate Street, ST16 2BG, Stafford, Staffordshire, United Kingdom
- 01785 336397
4.8
Excellent
254 reviews
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Excellent assistance in choosing,boots
Excellent assistance in choosing,boots, tops etc.
26 October 2025
Reply from GO Outdoors - Stafford (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Karen went the extra mile today to help…
Karen went the extra mile today to help me. Great service thank you I love my Rab Microlight Alpine jacket
27 October 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
A very helpful Karen served us was…
A very helpful Karen served us was extremely pleasant, Knowledgeable , it was our first time in this shop, however will certainly be going back.
15 October 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
…Shopping at Go Outdoors
Purchased a walking jacket and a fleece last Saturday. Most impressed with the help from assistant Karen and will be visiting again in the near future. Many Thanks
11 October 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
The staff were very helpful I forgot my…
The staff were very helpful I forgot my card but they sorted it for us.saved money by using it.
5 October 2025
Reply from GO Outdoors - Stafford (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stafford (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Coats
The item I was after was a water proof coat with help from the assistance I managed to pick the right item light weight and water proof
26 September 2025
Reply from GO Outdoors - Stafford (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Shopped in the Stafford store for Dofe expedition …
Shopped in the Stafford store for equipment for my son to do his first Dofe expedition. Although we are used to camping and the out doors we have never needed to shop for an expedition before. We were served by Rachel and she was absolutely brilliant. We would have bought far more than we needed, and spent money on items that were unnecessary . She guided us in the right direction to purchase exactly what my son needed. She was very knowledgeable on Dofe. Great service, would highly recommend her and the Stafford store, they stocked exactly what we needed, even for a small store like that.
7 September 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Exceptional service
Exceptional service. Help and guidance from Liv with purchasing hiking boots was invaluable.
13 September 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great value for money
Karen was very helpful and we didn’t have to wait too long to be served. The BOGOHP offers were great and meant I made some big savings, coupled with the Membership price and DofE discount on the full price items it was all great value for money!
6 September 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Only popped into the Stafford shop for…
Only popped into the Stafford shop for a look at something? Ended up buying a few things off the sale rail .
Couldn’t leave them there for that price.
20 August 2025
Reply from GO Outdoors - Stafford (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stafford (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Rachel and Karen were very helpful.
Rachel and Karen were very helpful and knowledgeable. They showed us where to find the things we needed and helped with selecting some hiking boots.
30 August 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stafford (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
I was met by a lovely assistant
I was met by a lovely assistant called Rachel sees help me out with what I needed for going out and gave me her opinion and knowledge on the clothes that I needed. I give her 10 out of 10.
5 August 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great service.Staff extremely helpful
Great service.Staff extremely helpful. Even pointing out cheaper sale options. Very willing to bring out lots of different shoes as we were trying on lots. Reasonable prices with a good range of stock. Ended up buying much more than I went in for but very happy
2 August 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great price
Had what I wanted on the rail, saved money with the Members price. Changing room was spacious, well lit and clean. Staff polite and friendly/knowledgeable.
31 July 2025
Reply from GO Outdoors - Stafford (Express)
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great guidance by Tracey to a superb product
Bought Cagoules in a Bag for myself and wife, back in May 2025. Been out in the wet weather a few times since the purchase and they are great value.
Extremely pleased with the friendly guidance provided by Tracey at the Stafford store for recommending these very useful products. Service provided by Tracey was 10 out of 10, many thanks.
24 May 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Tracy was fabulous.
Tracy was fabulous.
Very kind and patient as we tried several pairs of walking boots.
Very knowledgable about the footwear as we worked through ou choices.
I asked for a store membership and will definitely return for future purchases.
Thanks so much Tracy!
18 July 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Friendly service and a reasonable…
Friendly service and a reasonable choice of footwear to choose from.
13 July 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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