Helen served us, and was particularly helpful. She searched the stockroom for my particular request and, although what I wanted was no longer in stock, she was happy to assist. Discovering that we we... See more
Company replied
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See what reviewers are saying
Helen was Fantastic, super informative and polite she really made us feel welcome with no pressure to buy at all Absolute pleasure and the other lady downstairs was also Amazing 5***** to all the st... See more
Company replied
Location is bang on the high street just where you need it, we required some wellies so headed upstairs. Jet was most welcoming and helpful with our request. My 2 year old found a sweeping brush and s... See more
Company replied
Saw some walking shoes in the window so popped in. Found a great pair but had an appointment elsewhere. The member of staff put them aside for half an hour. Perfect shoes so bought them. Whilst there... See more
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Company details
About GO Outdoors - Llandudno (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
34 Mostyn Street, LL30 2RP, Llandudno, United Kingdom
- 01492 552111
4.9
Excellent
847 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Excellent service and knowledge of the staff. So pleasant and helpful 🥰❤️
9 August 2026
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Meindl Kansas gtx…
I have a pair of Meindl Kansas gtx boots which are 6years old and soles coming off. We went in and spoke to Jet. He said they still do that boot. He went outback found my size 👍👍👍 and sale done. Jet was very helpful and friendly a good assist to your team.
13 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great service by Tricia today
Great service by Tricia today. She was very friendly and helpful. I found everything that I wanted and at a good price as well. I recommend signing up for the members card, as you get even better savings.
14 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great customer service...
A young lady called Charlotte helped us enormously to get a couple of bargains today at GoOutdoors. Great service and an excellent price.
13 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Suggested joining the club to get the…
Suggested joining the club to get the savings. Very helpful with extremely pleasant and chatty demeanour.
12 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Charlotte was vety helpful in helping…
Charlotte was vety helpful in helping me with my loyalty card which was not working. Got it sorted and friendly customer service
4 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
They had the perfect shoes for our next hike
They had the perfect shoes for our needs and helped us well along the way. Charlotte offered great advice. 🙏
26 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent Customer Service Tricia
I was helped by Tricia in selecting the best treatments for my footwear.
She was very helpful and the store had the right products for my specific needs.
The shop has a wonderful selection of camping, outdoor clothing and equipment plus walking shoes.
Give them a look you won't be disappointed!
Mike a happy customer 😀
2 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Outstanding customer service from…
Outstanding customer service from Ashley. Made to feel very welcome and he was on hand to assist me with any questions I needed to ask. Ashley was extremely helpful, friendly and polite. I would certainly shop there again and a visit to the Llandudno branch is highly recommended.
1 August 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very helpful finding a wetsuit for my…
Very helpful finding a wetsuit for my son. Good value.
23 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great staff!
I was served today by Jet. He was incredibly helpful, polite and knowledgeable. He was patient when I couldnt remember my member details and helped me to figure it out. An asset to your Llandudno store. Each time I visit this store, all staff are very polite and helpful. Nothing is too much trouble!
17 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
really helpful staff
really helpful staff. New at the job but very attentive
16 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Helen
Helen introduced herself to us and was super helpful, nothing was a problem and I had the shoes I wanted. Cheese Helen.
3 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great deal today with a gas cylinders…
Great deal today with a gas cylinders of their own brand always very helpful staff thank you
3 July 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff
Ashley served me today he was most helpful and very friendly.
28 June 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helen was very friendly and helpful.
Helen was very friendly and helpful.
22 June 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Just been in for a few bits
Just been in for a few bits, Ashley gave me a hand with some items and was very happy to help me with looking for a sleeping matt/mattress and checking the size a tent I'd already purchased was. Thank you again, lovely guy!
13 June 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I came in looking for a particular type…
I came in looking for a particular type of shoe and thankfully found it. I asked the assistant upstairs to check if they had the size I wanted and they did not in the stockroom. He kindly informed me they had received a delivery earlier and suspected there may be a pair in that, so checked and returned within a few minutes with the correct pair.
Excellent service, I didn't catch his name but I was very impressed with my store experience today. Please pass on my thanks!
10 June 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
I had to return an item and was served…
I had to return an item and was served by Ashley. He was excellent and is always really helpful and friendly. It's a pretty good store for most camping things and I recommend it.
30 May 2026
Unprompted review
Reply from GO Outdoors - Llandudno (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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