Unbeatabld prices - Got a £400 pound product for £100! Had to collect but service was prompt, friendly and professional. Will definitely be visiting my locsl store soon. Can we have a GO Outd... See more
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Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the be... See more
Company replied
Thanking all the helpful staff at Liverpool over many years. Paul has helped me find outdoor clothing that has helped in my traveling. Camping snd cycling. Sorry the store is closing But just... See more
Company replied
.After my recent visit to your Birkenhead store,I asked if this was going to be the best deal(blk Friday) on an OEX jacket,yes came the answer,it won’t go any lower! Went home got on your web site an... See more
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Company details
About GO Outdoors - Liverpool (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
17 Ranelagh Street, L1 1JW, Liverpool, United Kingdom
- 0151 559 1827
4.9
Excellent
849 reviews
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Excellent, friendly service & unbeatable prices
Unbeatabld prices - Got a £400 pound product for £100!
Had to collect but service was prompt, friendly and professional.
Will definitely be visiting my locsl store soon.
Can we have a GO Outdoors in Bolton please?
3 February 2026
Reply from GO Outdoors - Liverpool (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Thanking all the helpful staff at…
Thanking all the helpful staff at Liverpool over many years. Paul has helped me find outdoor clothing that has helped in my traveling. Camping snd cycling.
Sorry the store is closing
But just to say thank you to everyone. You kept me going through the Great British Changing Climate.
Mike
15 December 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Paul served me very well and was very…
Paul served me very well and was very helpful but it’s very sad that the shop is closing
23 December 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
After many years of going to this…
After many years of going to this store, and finding the service excellent and the staff friendly knowledgeable and always willing to assist, I’m sorry to hear it’s closing and the nearest store is Bootle we’re I feel the personal touch is lost and not in a very accessible place.
Come on Outdoors Liverpool deserves its own city centre store.
3 December 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Came over for a pair of walking boots
Came over for a pair of walking boots, we were served by the extremely knowledgeable Eddie, who helped me find a pair. Explained how much money I'd save by becoming a member and made sure I got the best deal based on things I was actually after, not just selling things I didn't want. Super nice guy, so helpful and made the experience really positive. Thanks Eddie mate 😁
21 November 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Customer Service
Eddie was brilliant! I was undecided on a coat which he put aside for me for a few hours. When I came back for it, he was friendly, set me up with members discount and was giving me tips about the jacket which I hadn't noticed. Thank you Eddie, lovely experience!
20 November 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Eddie has excellent customer skills
Eddie was very helpful and very pleasant. If I were to visit again and seek him out for advice
17 November 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Paul & Eddie
Excellent service by Paul & Eddie, concerning a query which was rectified immediately.
12 November 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
My son wanted to buy a new winter coat…
My son wanted to buy a new winter coat which meant the staff having to unlock numerous rails so he could try them on. The staff did so quickly and cheerfully (they must have to do this umpteen times a day I would struggle to stay cheerful myself!) the coat we wanted wasn’t in stock but Eddie not only ordered it for us for home delivery but assisted us to get a discount which was very welcomed. Eddie is a credit to the store and company.
29 October 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Eric was very efficient
Eric was very efficient, helpful but not intrusive and gave good advice.
30 October 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Walking shoes
Went in for a new pair of walking shoes thanks to Eddie we found the perfect pair plus socks plus a new outdoor jacket, great quality and great price 👍,thanks Eddie
10 November 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Eddie was very attentive and listened…
Eddie was very attentive and listened to what I needed and was able to get the discounts for me , thanks very much , a happy customer
6 November 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Served by Eddie who was very helpful
5 November 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Top Service!
I recently visited the Liverpool Express branch to look for a waterproof packaway jacket, and I was impressed with the service I received. Eric was personable and professional, found me the jacket and as it was a wet week in Liverpool I was pleased with my purchase.
21 October 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Served by Eric
I bought Merrell walking shoes today to replace my current pair bought in the same shop which have been great value.
Great service from Eric who's always welcoming & gives good advice & help.
Always a positive experience & preferable to online shopping.
24 October 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Thanks James
This was my second visit here this week. On Tuesday the staff were very helpful when I bought a day pack. I was there again today and James was super helpful and patient while I was looking for a winter jacket.
24 October 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Liverpool (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Helpful staff in Liverpool branch.
Helpful staff in Liverpool branch. I was served by Emma.
21 October 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service from Emma M
Excellent customer service from Emma M, very reasonable prices and more importantly, excellent stock levels.
20 October 2025
Unprompted review
Reply from GO Outdoors - Liverpool (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, helpful and supportive will definitely call back to this city centre store, a very enjoyable experience,
14 October 2025
Reply from GO Outdoors - Liverpool (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
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