Served by Andrea when seeking a new walking boot. Andrea was very helpful and demonstrated how tying laces appropriately and measuring your foot against the insoles could make a big difference to he... See more
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Helpful and no pressure purchase - ended up buying two pairs of shoes rather than one that I went in for! Staff were relaxed but approachable. Andrea who served me was helpful, seemed to know the prod... See more
Company replied
We went to go Outdoors as my daughter needed a lot of stuff for her DofE trip. The staff there were fantastic. They got me the manager Andrea as we were having an issue with my daughters App. She coul... See more
Company replied
Once more into Go Outdoors Kidderminster, good and plentiful stock, great staff, who seem to go the "Extra Mile", especially Willow who served me to a pair of walking boots, and a pair of work boots... See more
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Company details
About GO Outdoors - Kidderminster
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
1 Frederick Road, DY11 7RA, Kidderminster, United Kingdom
- 01562 549497
4.9
Excellent
5K reviews
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Purchased some walking boots.
Purchased some walking boots.
The lady that helped us (AMY) was very helpful and informative. Told us pros and cons with boots i tried on.
I didn't want to try loads of boots on because I thought it would be a pain, with her fetching 2 sizes in every boot.
Amy said il get every boot out from stock, so that you have the correct pair.
13 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thank you for leaving us a 4 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Right boots for the job.
Amy was very helpful in finding me the right boots. She listened carefully to my needs and the type of walking I would be doing. We discussed properties of each style.
She was very patient with me.
13 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Dave R in the fishing section was very…
Dave R in the fishing section was very helpful 👍
13 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great service
Angie was very helpful when myself and my partner went to purchase some new walking boots. Very pleased with them 🙂
26 May 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Five star service from Andrea….
Was served by Andrea when we went into the shop on Tuesday afternoon. We had the kids with us and we were looking for sleeping bags and roll up mats for the kids forthcoming cub camp. Andrea was super helpful. She allowed the kids to try out the sleeping bags they liked most of all and she taught the kids how to inflate and deflate the sleeping mats and how to pack them away after use - all very useful as the kids will have to do this on their own at cub camp. Five star service from Andrea. Our kids are even more excited now for cub camp. Thank you!
9 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Super helpful staff
Great shop and the staff are very friendly. Andrea was so knowledgeable and helpful making sure we had everything we needed
8 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went to go outdoors to buy some clipper…
Went to go outdoors to buy some clipper blades . Unsure of what size to buy and Amy helped us out with lots of information. We then went on to buy the bigger set .. thanks so much for her help
7 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great service.
31 May 2026
Reply from GO Outdoors - Kidderminster
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
I was served by Dave.E
I was served by Dave.E
Who was very helpful and patient with any of the questions and asks I had of him whilst buying a backpack, hiking poles and then hiking shoes. Considering I was there close until closing time, Dave did not make me feel rushed and was a good bloke.
Cheers
30 May 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Dave R
Excellent service from Dave R. Helped me look and advise on a new bivvy
6 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Was served by Tracy at Naylors…
Was served by Tracy at Naylors equestrian today inside go outdoors. Service was fantastic and she was very polite and professional with her recommendations. Will definitely return
6 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent attitude of the staff
Excellent attitude of the staff, who also were fully conversant with the areas they worked
Overall a good shopping experience and we will be back for sure
30 May 2026
Reply from GO Outdoors - Kidderminster
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Went to Go Outdoors Kidderminster as i…
Went to Go Outdoors Kidderminster with my husband as he needed a new pair of shoes was served by Angie on footwear she was friendly and knowledgeable tried a few pairs of shoes but with a bit of advice from angie we found the right pair at a good price Thanks Angie.
5 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Joined go compare and saved a fortune
Joined go compare and saved £15.10 and it only cost me £5 to join what a Bargain will definitely be shopping there again this year and would like to say Charlotte was amazing at the till she is an asset to the company as she was so pleasant it's nice to see a young smiling face.
6 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great service at checkout from Dave R…
Great service at checkout from Dave R Fishing, really friendly and polite.
6 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Met Dave R in the fishing department.
Met Dave R in the fishing department.
He was very friendly and polite. When asking about the products we wanted he was very helpful and knowledgeable.
Top man
6 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Kidderminster
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great customer service
Whenever we visit this store to buy things we need, drop and collect parcels Dave R fishing and all the men & ladies in the team are always so helpful and friendly. It’s a real pleasure to come into such a lovely store that is clean and tidy whilst being so welcoming. Keep up the great work.
5 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great purchases and customer service
Great purchases and customer service. Dave R Fishing was excellent
6 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Dave r was very helpful and polite at…
Dave r was very helpful and polite at go outdoors where he works on the fishing section we brought a fishing bed and pillow we were allowed to lie on it and he showed up how everything work I would highly recommend speaking to him for help five star man
6 June 2026
Unprompted review
Reply from GO Outdoors - Kidderminster
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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