GO Outdoors - Ipswich Reviews 

Helpful staff, good selection. Dani and Nicole on the shoe section. Knowledgeable and helpful

Customer service was great. Rory we so helpful with choosing my walking boots. Matt on the till was great too, chced hi the right size. Both very helpful and friendly.

Not great I’m afraid. Brought my purchases to the till and was asked to buy member ship, have recently moved so asked the till guy to check address as I usually buy from the store. Informed I had no membership on any of my given addresses. So reluctantly paid my fiver despite being sure I had it. Asked the chap to change my address but blunt no, need to call customer services. This was all at Ipswich on Monday. Went to Colchester today and popped into there store and very different. Checked my addresses, verified I had membership for over two months, changed my address all at the till. TIL got charged for membership because the chap at the till really couldn’t care much.

Great service at Go Outdoors Ipswich today! Emma G on the shopfloor was really helpful and patient (despite being injured!) and gave great advice about which deals were available. Matt on the till was also very friendly and helpful. I managed to get everything needed for a first camping trip, at a great price.

Matt was very helpful and friendly and got me sorted with everything I was looking for.

At the till, the cashier, Matt, was enormously helpful and having looked at the shoes I was buying, suggested that they looked like they had been worn due to the discoloured sole. He arranged with the manager for an increased discount, totally unprompted by me. This was really helpful for me. He was polite, friendly and made my shopping experience very positive.

Denise and Sue at Ipswich GO Outdoors were amazing. Denise spent over an hour with me trying to find the best hiking boots, in my last minute purchase. Day after I was already trying it out in Tatra Mountains, no blisters, perfect pair of boots.
Thank you for your patience

We were helped today for nearly an hour by Belle - she was amazing, I have small but wide feel and she brought me countless pairs of boots to try on and was brimming with great advice. I was struck by how important it was to help me select the right pair of boots as opposed to just selling me a pair. Thank you Belle - can’t recommend your service highly enough. Yin.

Excellent customer services from Matt. Always a delight and super helpful at the checkouts!

I've been shopping with Go Outdoors for 4 years now, and have never been disappointed with any purchase, I renew my membership yearly to take advantage of the fantastic deals they have on offer regularly for members.

Denise was most helpful and professional.

Matt was excellent and informative as we checked out, he made sure we knew all the tips and tricks to camping and that we were happy with all our purchases. he throughly explained any returns if we needed and was amazing. 10/10 recommendation

We went to the Ipswich store today to buy a tent. We’re not seasoned campers and asked for some help. We were really lucky to be helped by Emma who was very helpful, knowledgeable and friendly. After choosing our tent we were directed to the till and we were served by the also very friendly and cheerful Laura. Great customer service like this is not always easy to find, thank you!

My Husband went to find a member of staff to talk to us about the tents and other items we wanted for our first camping experience, he was a very helpful even got us a trolley to load our equipment on to. then he took our trolley to the tills.We also had a helpful cashier on the till and another memeber of staff taking our trolley to our car and loading our car with the items we bought.The staff names were Dan, Laura and MAx

Great service with my click and collect order - really helpful and nothing was too much trouble. And they were really helpful with items that were out of stock on my order and ensuring I got what I needed so thanks Matt, Katie and Laura. I really appreciate it.

We had a good customer experience. The customer service from the staff was great.
Matt on the till was super helpful.

At last Go Outdoors were able to complete an online order without any cancellations.
Things are looking up.
Even Matt on the checkout commented on it.
Great service in store once again with a personal touch. Can’t fault the local staff who are always so helpful and friendly…Thank you

Matt was so amazing. He was extremely friendly, funny, and insanely helpful, going above and beyond in helping us get our go outdoors membership set up again for our new address, and providing us with a new big go outdoors card as we had lost ours a while back. A true asset to the team

Good range of the things we needed and good range of prices. Celeste was very helpful getting us the different boots we wanted to try on and making sure we were happy with the fit before buying.

Lovely store, well stocked and organised. Matt was very helpful at the till.