Really helpful staff. My son forgot his DofE membership card and they sorted us out anyway. Samuel and Ieuan were great sorting this for us and very friendly. There was another young man who helped... See more
Company replied
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See what reviewers are saying
Thank you all for an amazing shopping experience! Was feeling so overwhelmed with the choice of walking boots and Ry gave fantastic, professional advice; patiently answering all of my questions unti... See more
Company replied
I would like to commend Delia for the excellent service she provided today. She was very helpful, polite, and took the time to stay with us until all our queries were fully answered. We really ap... See more
Company replied
Today my visit was an absolute breeze. Samuel guided through the check out with ease and a cheeky smile, even imparting tips about using a water bottle as a foam roller - however, sadly Samuel, the tr... See more
Company replied
Company details
About GO Outdoors - Cribbs Causeway
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, United Kingdom
- 01174 506747
4.9
Excellent
4K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honie was very helpful and knowledgable…
Honie was very helpful and knowledgable and polite.
20 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
We were served by Leuan at the Cribbs…
We were served by Leuan at the Cribbs Causeway branch. He was most helpful at helping us try and buy a bike for our son. He even got the bike ready for us to take away the same day. Thank you
21 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Found what i wonted Viv was very helpful
Found what i wonted Viv was very helpful
19 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Viv was very friendly and helpful
Viv was very friendly and helpful. Great shop - very good value for money
19 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Helpful staff
Really helpful staff helped me find a waterproof jacket. Viv on the tills was particularly helpful
18 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
5 stars
Was served by Viv at the tills and she was super friendly and helpful
19 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
A Viv’s customer service was great
A Viv’s customer service was great. She was very friendly and helpful, Thankyou Viv
19 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We were served by Pedro today
We were served by Pedro today. Very helpful, friendly, polite and knowledgeable. An asset to the business.
18 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Easy to collect my item form store…
Easy to collect my item form store after ordering on line
3 March 2026
Reply from GO Outdoors - Cribbs Causeway
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Very helpful staff and great products
Very helpful staff. I bought a pair of shoes and the assistant was super helpful. Then the till assistant, Viv, was friendly and informative. A great experience all round.
17 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Viv was great!
Viv was excellent, friendly and very helpful...a lovely lady.
17 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Viv was informative and helpful
Viv was informative and helpful, some great deals about at the moment.
17 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Bristol - Needed a new waterproof coat and Kieran…
Needed a new waterproof coat and Kieran was really knowledgeable and helpful. Despite it being stock taking he took time to explain the details of several different jackets. Viv did a good job of multitasking at the till.
12 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really good customer service
We were served by Viv who was extremely helpful and made our shopping experience a pleasure.
12 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent service
Excellent customer service skills and knowledge received from Honie today at your store. She went above & beyond to assist with our shopping needs, she is a credit to your company.
16 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great staff!
Really helpful staff. My son forgot his DofE membership card and they sorted us out anyway.
Samuel and Ieuan were great sorting this for us and very friendly. There was another young man who helped us with hiking boots and another with hiking trousers and again all polite, friendly and helpful.
7 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I’m a regular visitor to Go-Outdoors as…
I’m a regular visitor to Go-Outdoors as I work in the outdoor industry. Great range of products and lovely staff. Viv on the till is great and very helpful.
12 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Kieron was very polite and very helpful…
Kieron was very polite and very helpful in helping me select the correct size shoes. He was knowledgeable, knew the product and the relevant sport. Thank you.
12 March 2026
Unprompted review
Reply from GO Outdoors - Cribbs Causeway
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
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