Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... See more
Company replied
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Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... See more
Company replied
We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... See more
Company replied
Ordered two items for click and collect, said there were four in stock but only one in stock when we went to collect
Company replied
I had a brilliant experience in Go Outdoors thanks to Norman, a very friendly, honest and knowledgeable guy who helped me pick out the right pair of boots. This is the second time I've been served by... See more
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Written by the company
Written by the company

Throstle Street, Bank Top, BB2 1TQ, Blackburn, United Kingdom
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The staff were very helpful when I went in for a cycling helmet
Aliza had a good customer relationship.
Friendly and encouraging about riding a bike.

Reply from GO Outdoors - Blackburn
Norman rocks. He is very knowledgeable about walking boots and shoes and was extremely helpful and patient with me. He is an asset to Go outdoors Blackburn

Reply from GO Outdoors - Blackburn
Thanks to Norman who , today, helped me select and purchase new walking shoes and hiking boots. A friendly member of staff.

Reply from GO Outdoors - Blackburn
Served by Angela and had a lovely conversation and she was very helpful. The Scottish lady who served me in shoe dept was brilliant.

Reply from GO Outdoors - Blackburn
Paul we're a gooden he helped me understand what all the things did and picked out the perfect gear for me
10/10 would recommend

Reply from GO Outdoors - Blackburn
Paul helped us buy some fishing for our first time and made it really easy to understand. Good customer service!

Reply from GO Outdoors - Blackburn
It's the staff in store they are always helpful and I have had good online services aswell cannot thank you all enough

Reply from GO Outdoors - Blackburn
Sue was really helpful today in the Blackburn store. Despite it being incredibly busy, she served us with a smile and helped us with a query we had. Thank you Sue 😊

Reply from GO Outdoors - Blackburn
I would like to especially thank Norman for his help with my purchase of walking shoes.. He was respectful, patient, and very knowledgeable, which help make my experience a pleasure.
Good selection of footwear to suit all pockets.

Reply from GO Outdoors - Blackburn
Paul S gave me great angling advice, friendly and informative 👍

Reply from GO Outdoors - Blackburn
warm, friendly and efficient service from Sue at Go Outdoors Blackburn today. I always friend the team helpful and willing to serve!

Reply from GO Outdoors - Blackburn
Absolutely amazing customer service by Lou. Took my son in to buy his first hiking boots was about to purchase some boots then Lou was passing buy and asked if we needed help and I advised her I am just buying my sons first hiking boots and instead of saying you can just take them to the till she said let me check to make sure everything is OK so she spent 20 minutes checking different sizes and different shoes and found a different pair a size smaller which fit better than the ones we were originally going to purchase. An absolute credit to great outdoors not had customer service like this in a long time

Reply from GO Outdoors - Blackburn
Norman was great on the walking shoes and boots dept. Loads of advice and really helpful which made picking the right pair easy.

Reply from GO Outdoors - Blackburn
Great customer service today, Aliza was extremely helpful. Very happy to help and nothing was an issue. 5*

Reply from GO Outdoors - Blackburn
Very good service by Norman and the girls at the checkout

Reply from GO Outdoors - Blackburn
Paul s. Was super helpful and gave good advice was really polite

Reply from GO Outdoors - Blackburn
Arthur was incredibly helpful. Bothered him far more than i should and he was more than happy to help every time. Managed to get everything i needed in the store as well which was a plus

Reply from GO Outdoors - Blackburn
We were looking for a tent at lunchtime on the 31st of July. We went to Outdoor Action first and saw a tent in there that we liked. We then went to Go Outdoors Blackburn, to see what they had. While we were in the store, were these four yobs, and one started vaping. I was just about to take the children out because I'm not going to tolerate such antisocial behaviour. I don't want the stink, and I don't want my children seeing such disgraceful behaviour. We're just going to go out and back to Outdoor Action. But this member of staff, who is about six feet tall, about 60, with glasses, went over and told the yob clearly that it was not allowed to do that in the shop. The yob did stop doing it. If they continued, we would have gone out and bought a tent in Outdoor Action. Because of this intervention of this member of staff who did the right thing, we ended up buying a tent from Go Outdoors. We got through tills quickly and we have a good tent at a good price.

Reply from GO Outdoors - Blackburn
Exactly what I was looking for in stock on the day and some great prices with the membership card 👍

Reply from GO Outdoors - Blackburn
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